The Coffee Bean & Tea Leaf Reviews | Glassdoor

The Coffee Bean & Tea Leaf Reviews

Updated January 16, 2018
403 reviews

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3.5
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John Fuller
55 Ratings

403 Employee Reviews

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Pros
  • The free drinks during shifts were also nice (in 37 reviews)

  • Great team, and flexible schedule (in 27 reviews)

Cons
  • Low pay (when compared to amt of work u do) (in 21 reviews)

  • All barista jobs are part time only and must be promoted for a full time posotion (in 17 reviews)

More Pros and Cons

  1. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Lake Elsinore, CA
    Current Employee - Barista in Lake Elsinore, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Coffee Bean & Tea Leaf part-time (More than 3 years)

    Pros

    Love the management and close knit feel of each store.

    Cons

    Can be hard to move up in the company


  2. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Coffee Bean & Tea Leaf part-time

    Pros

    Crew tips customers discount easy

    Cons

    Pay management customers uniform product

  3. "Great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Palms, CA
    Former Employee - Cashier/Barista in Palms, CA
    Recommends

    I worked at The Coffee Bean & Tea Leaf part-time (More than a year)

    Pros

    Amazing atmosphere with super helpful coworkers and manager

    Cons

    I can’t think of a con


  4. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Coffee Bean & Tea Leaf part-time

    Pros

    Very quick paced so work goes fast, fun tips. Always different day to day!

    Cons

    Wasn't treated as well by customers (expected)


  5. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Santa Monica, CA
    Former Employee - Barista in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Highly efficient management and helpful trianing

    Cons

    Long hours and sometime not enough staff for the shift

    Advice to Management

    none


  6. Helpful (1)

    "Shift Supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Coffee Bean & Tea Leaf part-time

    Pros

    I loved the team and community of my store; there was a real comradery with our team.

    Cons

    The weekends can be difficult depending on the store. Working with different baristas can interrupt your usual routines and flows.


  7. "Part Time Job as a College Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Los Angeles, CA
    Former Employee - Barista in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Coffee Bean & Tea Leaf part-time (More than 3 years)

    Pros

    Flexible Schedule/ Hours, Teamwork, Free Drink/Food Item Every Shift, Youthful Environment, Fast-Paced Environment

    Cons

    Low Pay, Poor Tips, Clopens (Closing Late at Night, Opening Early Morning), Favoritism, Micro-Aggressions

    Advice to Management

    Find ways to reduce favoritism in the workplace and keep hard working employees motivated. Build a support system that balances responsibilities between employees and management. Focus on fostering more open and compassionate relationships between employers and employees.

  8. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Coffee Bean & Tea Leaf part-time

    Pros

    Great team, and flexible schedule

    Cons

    Came across a passive aggressive co-worker but management handled it well

    Advice to Management

    none


  9. "Get Your Experiences and Move On"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Neutral Outlook
    No opinion of CEO

    I worked at The Coffee Bean & Tea Leaf full-time (More than 3 years)

    Pros

    The people are wonderful. Willing to help.
    HQ is small, great opp to gain wide area of experiences.
    Wearer of many hats.

    Cons

    Limited room for advancement. Ever changing direction.


  10. "Shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Las Vegas, NV
    Current Employee - Shift Supervisor in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Coffee Bean & Tea Leaf full-time (More than a year)

    Pros

    15$ Benny card 33% discount tips daily reviews every year and one after 90 days you can pick up shifts at other locations if your store doesn’t have hours for you

    Cons

    Little training poor staffing unfair pay they will work you to the bone and give you only a 25 cent raise when you do a lot for the company and even give them major ideas that helped expand and grow a new store

    Advice to Management

    Pay in fairly someone who has moved up over a two year time frame should not be making the same as someone who just got hired with no coffee experience


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