The Common Man Family of Restaurants Reviews | Glassdoor

The Common Man Family of Restaurants Reviews

Updated June 28, 2017
19 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jason Lyon
6 Ratings

19 Employee Reviews

Sort: PopularRatingDate

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Meredith, NH
    Current Employee - Server in Meredith, NH
    Recommends
    Approves of CEO

    I have been working at The Common Man Family of Restaurants part-time (More than 3 years)

    Pros

    I was very pleased with the family friendly environment by the employees and the management. The opportunity for advancement is also a pro!

    Cons

    Like any employment at a restaurant, it can be tough. There could be more emphasis on training and following up on training to ensure that employees are completing the necessary tasks appropriately and thoroughly throughout their employment.

    Advice to Management

    Continue to educate employees every night so that things are not forgotten or missed during a guests experience.


  2. "Poor service, Worse Food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Tilton, NH
    Former Employee - Line Cook in Tilton, NH
    Doesn't Recommend
    Neutral Outlook

    I worked at The Common Man Family of Restaurants part-time (Less than a year)

    Pros

    Paid lunch break
    fast-paced work environment
    mostly friendly staff
    Semi-flexible schedule

    Cons

    The kitchen is filthy. There were days when I would go in there and have to scrub down my station before I even began cooking. The oil was black constantly, and the only time we really thoroughly cleaned was after something was dropped behind one of the fryers.
    All fried foods went into the same exact fryers. Beef, Chicken, Seafood, fries, you name it. Nothing was ever separated out. If you have any allergies, steer clear. Please. For your own health and safety.

    Advice to Management

    Replace the oil in your fryers more frequently, and deep clean the whole kitchen. It really needs it.

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Manchester, NH
    Former Employee - Server in Manchester, NH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at The Common Man Family of Restaurants part-time (More than a year)

    Pros

    Great team atmosphere, incentives from employer, good training

    Cons

    Overworked management, disgruntle employees, not enough support

    Advice to Management

    Hire good people that want to do a good job and when you find them, keep them like you aim to keep your customers.


  4. "Front Desk Attendant: Work hard, get degraded and treated unfairly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk/Guest Services in Claremont, NH
    Former Employee - Front Desk/Guest Services in Claremont, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Common Man Family of Restaurants full-time (Less than a year)

    Pros

    Working in the hotel, the best parts were: On 2nd and 3rd shift you were alone
    Paid a bit better than minimum wage
    Some guests were very nice or interesting to talk to
    Very easy work

    Cons

    Very poor management: Did not train me, constantly talking down to employees, focusing on scolding mistakes instead of teaching how to do job better, very rude, participated in nasty tactics (talking down on people's appearances, gossiping, intimidation, not listening to employees, scheduling you for days you ask off...etc...etc)

    Advice to Management

    Respect your employees! They were hired for a reason. Put your personal petty views aside and treat people how they actually deserve to be treated. Train people, help them succeed. Be more positive, and stop the degradation.


  5. "Ok Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Greeter/Host in Windham, NH
    Former Employee - Greeter/Host in Windham, NH
    Doesn't Recommend
    Approves of CEO

    I worked at The Common Man Family of Restaurants part-time (More than 3 years)

    Pros

    Original training was good
    Some managers were nice
    Food discounts
    Brunch was cool

    Cons

    Some managers were rude
    as new employees came in the training program declined
    They hired alot of people who slacked off

    Advice to Management

    Bring the regional training manager back more often to train new hosts and greeters or when you hire a bunch of new people have an early morning training session on saturdays before the restaurant opens


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Meredith, NH
    Current Employee - Server in Meredith, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours
    Great company loyalty
    Good management

    Cons

    Busyness of locations are all very season dependent


  7. Helpful (1)

    "Money was ok as long as you dont mind being degraded a bit."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Windham, NH
    Former Employee - Server in Windham, NH
    Doesn't Recommend

    Pros

    +Customers (especially regulars) are for the most part very generous (with tips) and pleasant towards waitstaff.
    +Sometimes managers will give out Alex Bucks for a job well done or if you do them a favor. Employees can use this "monopoly-like" money at any of the restaurants or inns.
    +Employee "appreciation day".

    Cons

    -Management is incredibly condescending towards employees, often treating them like inferiors.
    -Hard work ethics often overlooked.
    -Promotions or raises are mainly based on favoritism rather than how hard the individual works.
    -Non Management workers must give alot of themselves without proper compensation or recognition.
    -Managers mainly focus on negative reinforcement when training new hires, and while correcting employee mistakes or other issues within the restaurant. This often leaves employees feeling worthless and destroys any bit of self-esteem they came in there with.
    -Managers generally do not listen to legitimate employee feedback and suggestions.
    - Non-management Employees are not paid much respect.

    Advice to Management

    Perhaps use some positive reinforcement to correct issues or mistakes of employees, instead of relying on negative reinforcement all the time. Try treating your workers with more respect because their hard work ethic is the foundation on which the business stands.

  8. Helpful (1)

    "In one sentence? I have it, they treat you like the scum on their shoe that you should pick off."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Plymouth, NH
    Current Employee - Server in Plymouth, NH

    Pros

    Tips are generously given from the customers. The common man gives out "A-Rays" which is equal to money for every nice comment car you receive. With the A-Rays you can take someone out to dinner or use it at their Inn.

    Cons

    There are a lot of downsides. One, is that the hours can be completely ridiculous. Sometimes they will have you stay all day. Another is that even if you request a specific day off in the month, the manager will basically assign you that day and all of a sudden tell you that you need to find someone else to cover for you. It's a slap in the face- why did you even ask me if I needed any days off in the the first place if you weren't going to give it to me! Managers of the company are too conceited and concerned for their own needs and wants. Isn't the motto: "If the employees are happy, the customers are happy?" On that note, The Common Man managers tend to think they are President and treat their employees like slaves. They consider their employees part of the common man 'family'. There is nothing about working at The Common Man that feels like a family.

    Advice to Management

    Dear Common Man, I would try treating your servers with a bit more respect. It may come as a shock to you, but they are people too with their own personal lives and problems. Try being, I don't know, considerate?


  9. "Great serving position at respected establishment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Common Man Family of Restaurants part-time

    Pros

    Co-worker relationships, level of gratituity, flexible schedules, benefits offered

    Cons

    Open major holidays including Christmas Eve and Thanksgiving


  10. "Line cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Common Man Family of Restaurants full-time

    Pros

    Plenty of other restaurants in company to move around. You got paid and the higher ups were nice

    Cons

    No time for family and friends work most holidays and weekends but it's a restaurant so it it what it is

    Advice to Management

    Better pay to keep valuable employees


Showing 19 of 19 reviews
Reset Filters