The Container Store Reviews | Glassdoor

The Container Store Reviews

Updated November 22, 2017
755 reviews

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755 Employee Reviews

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Pros
  • Benefits even when you are a part time employee (in 81 reviews)

  • Great people that work there that really go the extra mile to help customers look out for other employees (in 63 reviews)

Cons
  • Part Time with limited Full Time positions (in 117 reviews)

  • Most positions part-time with little chance to grow (in 90 reviews)

More Pros and Cons

  1. Helpful (3)

    "Going Public made a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales and Visual Sales
    Former Employee - Part Time Sales and Visual Sales
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Container Store part-time (More than 8 years)

    Pros

    Fellow employees are great and the customers are usually really great and happy to accept help. The products (organization items and services) genuinely are things that help the customer save time and feel less stressed which makes working in sales feel more like helping people than selling to them.

    Cons

    Going public has changed the focus of The Container Store from employee first to looking good on paper. While it's generally still a fun place to work, it's not quite what it used to be.

    Advice to Management

    Be willing to go back to payroll being the biggest expense. Understaffing just stresses out those that are there to work, and not getting enough hours causes good employees to look elsewhere. Turnover then results in less tenured people having the experience and training to better serve customers and each other.


  2. Helpful (2)

    "Elfa Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elfa Designer in Beachwood, OH
    Current Employee - Elfa Designer in Beachwood, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Container Store part-time (More than a year)

    Pros

    There's a good team atmosphere, plenty of training, and management is nice, and pay is okay. Everyone gets along!

    Cons

    There is absolutely no room for growth in a part-time position which is very discouraging, many people here were in management/supervisor positions and left their current jobs because of the hype this place has only to be pretty disappointed. The designers work very personally with customers sometimes for a month on end trying to make something perfect for them, sometimes these spaces can sell for over $10,000 and its extremely discouraging that there is NO bonus/commission even though it accounts for the bulk of the stores sales. Also, the supervisors here are all of the full-time employees, you don't get promoted to this position, working 40hrs/week is the only requirement. It is not earned or given to people that deserve it. Seems like a very unfair opportunity.

    Advice to Management

    Try to find more positions for people that work hard and deserve them, not just full-time.

  3. "Wonder place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Container Store full-time (More than 3 years)

    Pros

    Amazing environment for all levels of employees.

    Cons

    Changed focus from customer service and more for profit. Affected employees and customers

    Advice to Management

    Keep listening and trusting your employees!


  4. "The Container Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Container Store full-time (More than 10 years)

    Pros

    Team work and clean facilities

    Cons

    distance from home in the south

    Advice to Management

    more bathrooms.


  5. "Hit and Miss managers, good Team Atmosphere"

    StarStarStarStarStar
    Current Employee - Prime Tine in Raleigh, NC
    Current Employee - Prime Tine in Raleigh, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Container Store part-time (More than 5 years)

    Pros

    There is an awesome team atmosphere in the store and every employee gets along great. There is little drama.

    Cons

    There is little to complain about. Some of the management is hit or miss.


  6. Helpful (6)

    "POC (people of color) don't have the same opportunities to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DC Supervisor in Coppell, TX
    Former Employee - DC Supervisor in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Container Store full-time (More than 5 years)

    Pros

    The people make it worth going to work everyday! That is one thing that they didn't lie about the people are great!

    Cons

    All they do is lie about what is going on with the company. You never know who to trust. For people of color they are seen as less then and not capable of doing certain jobs.

    Advice to Management

    You talk about being diverse but where at? Practice what you preach. Not all people of color are the same.


  7. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise/Sales Associate in San Francisco, CA
    Former Employee - Merchandise/Sales Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Container Store (More than a year)

    Pros

    Positive work experience, great coworkers, good salary

    Cons

    Nothing bad to say honestly

  8. "Don't count to work many hours."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Florida, FL
    Current Employee - Anonymous Employee in South Florida, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at The Container Store part-time

    Pros

    Great colleagues.
    Benefits even when you are a part time employee.
    It was a great company before going public.

    Cons

    No room to advance.
    You have to work every weekend, Saturday or Sunday.

    Advice to Management

    Do not micro manage people.


  9. "Visual Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Container Store part-time

    Pros

    Flexible Hours
    Good Benefits
    Seasonal is the best position if you are a college student

    Cons

    They often cut shifts short recently


  10. "Visual Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Sales - Part Time in Hallandale Beach, FL
    Current Employee - Visual Sales - Part Time in Hallandale Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Container Store part-time (More than a year)

    Pros

    Great teamwork, we are a small, family!

    Cons

    Not many full time opportunities.

    Advice to Management

    None.


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