The Cosmopolitan Reviews in Las Vegas, NV | Glassdoor

The Cosmopolitan Las Vegas Reviews

Updated March 20, 2017
68 reviews

Filter

Filter

Las Vegas, NV

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Bill McBeath
7 Ratings

68 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Extremely political upper management, rampant favoritism, loose enforcement of policy (in 8 reviews)

  • long hours, disorganization, lack of accountability (in 3 reviews)

More Pros and Cons

  1. "Pool Beverage Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool Beverage Server in Las Vegas, NV
    Former Employee - Pool Beverage Server in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan part-time (Less than a year)

    Pros

    The people are all really friendly and that makes it a positive place to work.

    Cons

    Dont let you gamble there if you work there


  2. "Hot Mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games in Las Vegas, NV
    Former Employee - Table Games in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Cosmopolitan full-time (More than 5 years)

    Pros

    Fast-paced environment, some great folks to work with, Marriott discounts. I was a day one Co-star, and it was great to be full time with benefits. You can never knock that.

    Cons

    The worst leadership ever. In over 25 years in gaming, hands down, Cosmopolitan is where the worst managers go when no one else wants them. Working with them is like being in junior high school. Favoritism, sexual harassment, discrimination, its all waiting for you at Cosmo
    The 'People Department' (HR) isn't much better.

    Advice to Management

    Start taking care of the people who work for you instead of only working about yourselves. Talk to them, listen to them. Maybe take a management course or a class in empathy.


  3. Helpful (1)

    "Subpar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at The Cosmopolitan full-time (More than 5 years)

    Pros

    It's quite an engaging environment. Supportive and spirited co-workers, with the exception of management.

    Cons

    Management. Many were promoted based on politics and popularity. There was a serious lack of experience and ability to lead and direct. They also lacked empathy and people skills. The hardest workers were the least appreciated.

    Advice to Management

    Lead by example. Popularity contests and cliques will only get you so far.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Cage Cashier II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cage Cashier in Las Vegas, NV
    Former Employee - Cage Cashier in Las Vegas, NV
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at The Cosmopolitan full-time (More than 5 years)

    Pros

    I like meeting diversity of people.

    Cons

    We had to park off property and take the shuttle.

    Advice to Management

    Know the labor laws.


  6. "Administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan full-time (More than 5 years)

    Pros

    They have the absolute best culture and really care about their CoStars. Leadership all the way to the CEO is amazing. They are a top notch company.

    Cons

    There is nothing I can say that is a con.

    Advice to Management

    Keep up the excellent work. Especially the CEO and SVP HR.


  7. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Las Vegas, NV
    Former Employee - Intern - Hourly in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan (Less than a year)

    Pros

    Exciting, engaging, offered great opportunities and insightful

    Cons

    Long hours, low intern wages, internships run for short durations


  8. "easy job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sous Chef in Las Vegas, NV
    Former Employee - Sous Chef in Las Vegas, NV

    I worked at The Cosmopolitan full-time (More than a year)

    Pros

    It was a very easy Chef job, Great property upkeep, great benefits.

    Cons

    You're just a cog in the machine, almost 0 room for advancement.


  9. "SPA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Host in Las Vegas, NV
    Former Employee - SPA Host in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work culture & internal organization. Company allows employees to feel valued and appreciated. Great management.

    Cons

    Quality of service is sacrificed when short staffed. Guests adapt a "I can do whatever I want" attitude and sometimes don't appreciate workers. Environment is fast paced and can be stressful.

    Advice to Management

    Put yourself in your employees shoes and extend a space for open floor discussions about how to improve efficiency and environment.


  10. "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Analyst in Las Vegas, NV
    Former Employee - Applications Support Analyst in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time (More than a year)

    Pros

    Great opportunities to see many other business verticals and industries. Always something happening. There was great employee engagement and interaction with the community.

    Cons

    High amount of politics and back stabbing. People would point fingers instead of taking accountability.

    Advice to Management

    Create an environment where new ideas and feedback is sought after and appreciated.


  11. Helpful (1)

    "Reservations Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Las Vegas, NV
    Former Employee - Reservations Agent in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time (More than a year)

    Pros

    Lots of Paid Time off after 90 days, It was a fun place to work before 2016. Coworkers are nice.

    Cons

    As soon as upper management changed, everything spiraled downward. Lots of turnover. They only hire on call now which doesn't give the agents any health benefits. A lot of favortism went on with management. They don't pay you everything you are owed when you leave so beware.

    Advice to Management

    Get rid of all management and get some managers who care.



Showing 68 of 120 reviews
Reset Filters