The Cosmopolitan Reviews in Las Vegas, NV | Glassdoor

The Cosmopolitan Las Vegas Reviews

Updated September 24, 2017
76 reviews

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Las Vegas, NV

3.8
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Bill McBeath
10 Ratings

76 Employee Reviews

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Pros
  • Excellent food in the employee dining room (in 10 reviews)

  • The employee dining room is nice, too (in 7 reviews)

Cons
  • Upper management in the Sales, Catering & Conference service department is a downer (in 9 reviews)

  • You're just a cog in the machine, almost 0 room for advancement (in 3 reviews)

More Pros and Cons

  1. "Fun Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mail Clerk in Las Vegas, NV
    Former Employee - Mail Clerk in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time

    Pros

    Fun atmosphere, great pay & benefits, free meals, outstanding core values and culture

    Cons

    No recognized holidays, bad work schedule, hard to get time off, not much room for advancement


  2. "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beverage Server in Las Vegas, NV
    Current Employee - Beverage Server in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time (More than 5 years)

    Pros

    The Cosmo has good insurance benefits

    Cons

    It is a very toxic unstable environment

    Advice to Management

    Be on the floor more

  3. "Wonderful company, not so wonderful upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Las Vegas, NV
    Current Employee - Administrative Assistant in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Cosmopolitan full-time (More than a year)

    Pros

    Benefits are affordable and available
    Great food in the EDR (don't eat the chicken though)
    Great culture
    Restaurants are high quality
    Beautiful property
    Conference space is large and has many options to accommodate many group sizes
    Rooms are recently rennovated
    always improving
    Supportive and caring directors

    Cons

    Upper management in the Sales, Catering & Conference service department is a downer. Playing favorites is very evident here
    For women, its kind of a fashion show. Nothing verbal is ever said if you don't dress to their standards but you do get the side eye.
    Room for lateral movement - bottle necks upon trying to become a manager. None of the managers move up or out.
    Avoidance of conflict, passive aggression is REAL.

    Advice to Management

    Communicate with your staff, assist and help them. Stop playing favorites. Make a welcoming environment that makes your staff feel free to talk to you.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time (More than 5 years)

    Pros

    Benefits, flexible work schedules, fast work pace, fun environment, diverse and interesting coworkers

    Cons

    Not always organized. Training is spotty. You have to be willing to learn as you go. They hire young unexperienced managers for positions.

    Advice to Management

    Hire from within for experienced managers. New college graduates should start at front desk to learn the ropes then move thru management.


  5. "amazing job opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Room Coordinator in Las Vegas, NV
    Former Employee - Back Room Coordinator in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time (More than 3 years)

    Pros

    felt like a family rather than a work place. great pay. great benefits. very professional and clean. sense of belonging and what you did really meant something to the guests. very easy to advance.

    Cons

    shuttle, need to get to work an hour early to get to work on time.


  6. "Houseman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Las Vegas, NV
    Former Employee - Housekeeper in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan part-time (Less than a year)

    Pros

    food, people department, laid back environment, management

    Cons

    food, employee bus shuttle, not really having enough money in the company and it really was shown.

    Advice to Management

    improve employee transfer more streamlined


  7. Helpful (3)

    "Greedy Upper Management Maximizes Revenue at Expense of Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartech Systems Coordinator in Las Vegas, NV
    Current Employee - Bartech Systems Coordinator in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Cosmopolitan (Less than a year)

    Pros

    Some of the people create a friendly atmosphere, they are very focused on volunteering and LGBTQ equality. There is a lot of diversity in management.

    Cons

    Constantly up against a management strategy designed to take advantage of employees. They will ask you to do significantly more than is on the official job description and not compensate accordingly.

    Advice to Management

    Reward hardworking employees instead of setting up a structure where you overwork and underpay them to avoid having to hire the appropriate number of people. It would do better to encourage loyalty.

  8. Helpful (1)

    "Pastry Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Cosmopolitan full-time (More than 3 years)

    Pros

    Good hourly pay. Friendly and capable co-workers. Up-to-date kitchen equipment. Workers are members of Culinary Union 226.

    Cons

    Supervisor unfriendly and causes undue stress on workers by harsh criticism of small errors caused by incomplete instruction on performing new or unfamiliar tasks.

    Advice to Management

    This supervisor has previously been under HR review due to worker complaints, with no resultant actions taken to remedy the situation that ex8sts.


  9. Helpful (1)

    "Good start."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Las Vegas, NV
    Former Employee - Security Officer in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Set schedule if full-time, benefits, uniform provided including dry cleaning, posted at different areas, interaction with different types of people.

    Cons

    Not much to say. Cliques exist, but it did not bother me. Holidays are busy, so expect to work overtime.


  10. "Pool Beverage Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool Beverage Server in Las Vegas, NV
    Former Employee - Pool Beverage Server in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan part-time (Less than a year)

    Pros

    The people are all really friendly and that makes it a positive place to work.

    Cons

    Dont let you gamble there if you work there


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