The Cosmopolitan Reviews | Glassdoor

The Cosmopolitan Reviews

Updated November 24, 2018
163 reviews

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4.2
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Bill McBeath
33 Ratings

Employee Reviews

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Pros
  • "Good people, employees dining room is awesome, delicious food" (in 9 reviews)

  • "Fun atmosphere, great pay & benefits, free meals, outstanding core values and culture" (in 7 reviews)

Cons
  • "Upper management in the Sales, Catering & Conference service department is a downer" (in 10 reviews)

  • "If you are a full time employee don't be surprise if your manager changes your schedule without asking" (in 6 reviews)

More Pros and Cons

  1. "Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Cosmopolitan full-time (More than 8 years)

    Pros

    Great place to get ahead in life.

    Cons

    I wish they offered ROTH 401k.


  2. "Guest room attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Room Attendant in Las Vegas, NV
    Former Employee - Guest Room Attendant in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time (More than a year)

    Pros

    They feed you. Benefits. Plus more.

    Cons

    Discrimination. Supervisors can be rude. What happen to treat others the way you want to be treated. . . . .mind your business and you'll be fine. Don't let these women run over you or run you out of a job. They will try it.

    Advice to Management

    If your going to discriminate against one
    group of people then line everyone up and check all employees including supervisors. Be fair and courteous of others.

  3. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan full-time (Less than a year)

    Pros

    This was the best job I've ever had. I was fired over something juvenile but that doesn't stop the fact of this being one of the best places to work on the Las Vegas Strip. The pay and benefits are excellent, you can rack up a ton of PTO, the staff is friendly, and it's awesome chatting with tourists from all over the world.

    Cons

    Jump through the hoops interviewing process.

    Advice to Management

    Retail department: be better. Do a more in-depth investigation before firing multiple people at a time.


  4. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Las Vegas, NV
    Current Employee - Front Desk Agent in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Cosmopolitan full-time (More than 3 years)

    Pros

    Able to make upgrades and tips

    Cons

    Staffing is sometimes an issue and management is usually not on the same page with one another.

    Advice to Management

    Communicate with one another and stay consistent with rules and policies


  5. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    No opinion of CEO

    I have been working at The Cosmopolitan full-time (Less than a year)

    Pros

    most money made through upgrades

    Cons

    part time on call until a full time shift becomes available. during summer you’ll absolutely get 40hours


  6. "Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at The Cosmopolitan full-time

    Pros

    Working with others, ability to use judgement to make important decisions that impact guests

    Cons

    No cons significant enough to mention


  7. "Overall"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very friendly, learning environment, free lunch.
    Opportunities to volunteer for community service, and pay is decent!

    Cons

    No cons at the moment!

  8. "Retail Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Las Vegas, NV
    Former Employee - Sales Manager in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time (Less than a year)

    Pros

    Ability to explore options throughout the hotel

    Cons

    Little to no diversity, unprofessional upper management, lots of unfair treatment to associates based on hear say.

    Advice to Management

    Diversify with many nationalities not just 1. Look closely at sales revenue, see who your performers are and who is not performing. Hold them accountable. Understand your customer culture realize you have customers from everywhere.. Staff and management should represent this. You DO NOT have a diverse environment.


  9. "Best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer
    Current Employee - Security Officer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time (More than a year)

    Pros

    Generous pay structure
    Amazing benefits
    Available overtime
    Streamline promotions
    Decent/friendly work environment

    Cons

    Negativity and micromanaging from mid & senior management
    High turn over rate
    Worrying amounts of scrutiny

    Advice to Management

    Listen to your officers


  10. "Sous Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at The Cosmopolitan full-time

    Pros

    Great environment to work at overall, management are knowledgeable; the pay is fair; colleagues are friendly.

    Cons

    Not much really, if I had to list at least one it would be the union, but this is a problem throughout Las Vegas. It's very hard to manage in a union house setting.

    Advice to Management

    Keep up the good work!