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    The Cosmopolitan Reviews

    Updated November 24, 2018
    163 reviews

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    4.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Bill McBeath
    33 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Good people, employees dining room is awesome, delicious food" (in 9 reviews)

    • "Fun atmosphere, great pay & benefits, free meals, outstanding core values and culture" (in 7 reviews)

    Cons

    • "Upper management in the Sales, Catering & Conference service department is a downer" (in 10 reviews)

    • "If you are a full time employee don't be surprise if your manager changes your schedule without asking" (in 6 reviews)

    More Pros and Cons

    1. "Chef"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at The Cosmopolitan full-time (More than 8 years)

      Pros

      Great place to get ahead in life.

      Cons

      I wish they offered ROTH 401k.

    2. "Guest room attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Guest Room Attendant in Las Vegas, NV
      Former Employee - Guest Room Attendant in Las Vegas, NV
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at The Cosmopolitan full-time (More than a year)

      Pros

      They feed you. Benefits. Plus more.

      Cons

      Discrimination. Supervisors can be rude. What happen to treat others the way you want to be treated. . . . .mind your business and you'll be fine. Don't let these women run over you or run you out of a job. They will try it.

      Advice to Management

      If your going to discriminate against one
      group of people then line everyone up and check all employees including supervisors. Be fair and courteous of others.

      3. Join the The Cosmopolitan team
      See Our Latest Jobs

    3. "Retail Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Las Vegas, NV
      Former Employee - Retail Sales Associate in Las Vegas, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Cosmopolitan full-time (Less than a year)

      Pros

      This was the best job I've ever had. I was fired over something juvenile but that doesn't stop the fact of this being one of the best places to work on the Las Vegas Strip. The pay and benefits are excellent, you can rack up a ton of PTO, the staff is friendly, and it's awesome chatting with tourists from all over the world.

      Cons

      Jump through the hoops interviewing process.

      Advice to Management

      Retail department: be better. Do a more in-depth investigation before firing multiple people at a time.

    4. "Front Desk Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Desk Agent in Las Vegas, NV
      Current Employee - Front Desk Agent in Las Vegas, NV
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at The Cosmopolitan full-time (More than 3 years)

      Pros

      Able to make upgrades and tips

      Cons

      Staffing is sometimes an issue and management is usually not on the same page with one another.

      Advice to Management

      Communicate with one another and stay consistent with rules and policies

    5. "Front Desk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Las Vegas, NV
      Current Employee - Anonymous Employee in Las Vegas, NV
      Recommends
      No opinion of CEO

      I have been working at The Cosmopolitan full-time (Less than a year)

      Pros

      most money made through upgrades

      Cons

      part time on call until a full time shift becomes available. during summer you’ll absolutely get 40hours

    6. "Great job!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at The Cosmopolitan full-time

      Pros

      Working with others, ability to use judgement to make important decisions that impact guests

      Cons

      No cons significant enough to mention

    7. "Overall"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Very friendly, learning environment, free lunch.
      Opportunities to volunteer for community service, and pay is decent!

      Cons

      No cons at the moment!

    8. "Retail Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Manager in Las Vegas, NV
      Former Employee - Sales Manager in Las Vegas, NV
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at The Cosmopolitan full-time (Less than a year)

      Pros

      Ability to explore options throughout the hotel

      Cons

      Little to no diversity, unprofessional upper management, lots of unfair treatment to associates based on hear say.

      Advice to Management

      Diversify with many nationalities not just 1. Look closely at sales revenue, see who your performers are and who is not performing. Hold them accountable. Understand your customer culture realize you have customers from everywhere.. Staff and management should represent this. You DO NOT have a diverse environment.

    9. "Best job I've ever had"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Security Officer
      Current Employee - Security Officer
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Cosmopolitan full-time (More than a year)

      Pros

      Generous pay structure
      Amazing benefits
      Available overtime
      Streamline promotions
      Decent/friendly work environment

      Cons

      Negativity and micromanaging from mid & senior management
      High turn over rate
      Worrying amounts of scrutiny

      Advice to Management

      Listen to your officers

    10. "Sous Chef"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at The Cosmopolitan full-time

      Pros

      Great environment to work at overall, management are knowledgeable; the pay is fair; colleagues are friendly.

      Cons

      Not much really, if I had to list at least one it would be the union, but this is a problem throughout Las Vegas. It's very hard to manage in a union house setting.

      Advice to Management

      Keep up the good work!