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The Cosmopolitan

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The Cosmopolitan

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The Cosmopolitan Reviews

Updated Jun 21, 2022

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Found 323 of over 332 reviews

3.9
76%
Recommend to a Friend
87%
Approve of CEO
The Cosmopolitan President & CEO Bill McBeath (no image)
Bill McBeath
97 Ratings

Top Review Highlights by Sentiment

Pros
  • "Edr is delicious pay is great(in 26 reviews)
  • "The benefits are great.(in 20 reviews)
  • "Great culture and fun place to work(in 18 reviews)
  • "Good people and free lunch(in 14 reviews)
  • "Excellent environment and friendly staff(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Cosmopolitan and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Welcome to Las Vegas

    May 17, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If there is any experience that is overall 5-star, it's the Cosmopolitan. Overall, I enjoyed my time as a co-star and appreciated the environment, culture, benefits, and experiences offered.

    Cons

    Manager turnover is very high. Also, work-life balance can be insane during peak seasons or if you are on-call.

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  2. 4.0
    Former Employee

    Ok, union ruined it

    Jun 21, 2022 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good tips - paid lunch break - company discounts -

    Cons

    Union job - hectic hours - graveyard shifts - work hard for bad sections while others with seniority barely work their pits and other good sections -

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  3. 4.0
    Current Employee, more than 1 year

    Great place to start

    Jun 19, 2022 - Reservations Agent in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice commission, it’s at a call center so no face to face with guest

    Cons

    Guest can get snappy when their offer isn’t available

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  4. 3.0
    Former Employee

    Good at First

    May 23, 2022 - Front Desk Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule EDR Tips and upsell

    Cons

    Everything else, At least in my department they play favorites all the time, rules dont apply to everyone, and if you voice your opinions to your superiors, they will be out to get you. Hard to move up, unless you’re a robot and take everything that happens quietly, graveyard workers get the worst, same pay for more work, no nightly incentive, no upsells and expected to have more responsibilities than day people.

    Continue reading
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  5. 3.0
    Current Employee, less than 1 year

    It is what it is

    Jun 16, 2022 - Housekeeper in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Tips, OT, fast pace, work available all year around

    Cons

    6 days a weeks for months, unapproved PTO. No personal time

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  6. 5.0
    Former Employee, more than 5 years

    The Cosmopolitan is the best company to work for!

    May 14, 2022 - Senior Executive Casino Host 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management is fantastic and supportive. Love the company culture and benefits!

    Cons

    I hope it stays the same with the MGM takeover.

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  7. 5.0
    Current Employee, more than 3 years

    Makes the job enjoyable

    Apr 24, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Cosmopolitan offers great benefits, pays great compensation compared to other properties on the Strip, paid lunch hour, diverse culture, everyone is friendly.

    Cons

    No EDR at off-property but that’s why you and your co-workers take turns carpooling to take advantage of the free lunch on property.

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  8. 4.0
    Current Employee, more than 5 years

    So far so good

    May 13, 2022 - Parking Attendant in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Treated with respect and welcoming environment

    Cons

    Not sure about turnover rate yet

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  9. 5.0
    Former Employee, more than 3 years

    Great place to work

    Apr 21, 2022 - Bartender in Wayne, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family owned business that cares about their employees

    Cons

    This type of job isn’t for everyone. Large parties are easier to handle if you have proven work experience and you have a good personality and able to provide good customer service

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  10. 5.0
    Former Employee

    N/A

    May 3, 2022 - Assistant Slot Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work! Great location!

    Cons

    There no downsides to working .

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Viewing 1 - 10 of 323 Reviews

The Cosmopolitan Reviews FAQs

The Cosmopolitan has an overall rating of 3.9 out of 5, based on over 332 reviews left anonymously by employees. 76% of employees would recommend working at The Cosmopolitan to a friend and 59% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, The Cosmopolitan employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Cosmopolitan. This rating has decreased by -3% over the last 12 months.

76% of The Cosmopolitan employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Cosmopolitan 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The Cosmopolitan to be culture, coworkers, benefits and the cons to be diversity and inclusion, management.

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