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    The Cosmopolitan Reviews

    Updated February 13, 2019
    173 reviews

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    4.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Bill McBeath
    38 Ratings

    Employee Reviews

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    Pros

    • "Good people, employees dining room is awesome, delicious food" (in 9 reviews)

    • "Great pay for not having to possess a strong IT background" (in 7 reviews)

    Cons

    • "Upper management in the Sales, Catering & Conference service department is a downer" (in 10 reviews)

    • "If you are a full time employee don't be surprise if your manager changes your schedule without asking" (in 6 reviews)

    More Pros and Cons

    1. "Casino Table Games Supervsior"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Las Vegas, NV
      Former Employee - Anonymous Employee in Las Vegas, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Cosmopolitan full-time (More than 3 years)

      Pros

      Great culture, friendly people (both employees and guests), good food, paid-for dry-cleaning.

      Cons

      Parking off-site for dealers/when there are big shows in town. Some people (as I am sure you know) are negative, but I find fewer 'negative Nancys' at this property than others I've worked.

      Advice to Management

      Listen to your staff.

    2. "Not what I expected"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      Former Employee - Front Desk Agent
      Former Employee - Front Desk Agent
      Doesn't Recommend

      I worked at The Cosmopolitan part-time (Less than a year)

      Pros

      Managers are super helpful and encouraging. Lunch was really good with great options.

      Cons

      Full-timers that have been there for a long time look down on newer agents in a demeaning manner. Parking off-site is a hassle. On-call status is a joke with crazy and unrealistic schedules. People have families and need some kind of consistency.

      Advice to Management

      Newer employees are just as much of an asset as the the ones who have been there longer. Don’t play favorites and allow those employees to act like bullies. Schedules should be somewhat uniform for an employee so they can perform at their very best when on duty.

      3. Join the The Cosmopolitan team
      See Our Latest Jobs

    3. "Housekeeping"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Guess Room Attendant in Las Vegas, NV
      Former Employee - Guess Room Attendant in Las Vegas, NV
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at The Cosmopolitan full-time (More than 10 years)

      Pros

      Good pay sometimes good place to work

      Cons

      Bad management corrupted place and people

      Advice to Management

      Don't be recists descrimination

    4. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Cosmopolitan part-time

      Pros

      supportive management
      flexibility
      Good atmosphere

      Cons

      Might work too much

    5. "Resort Services Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - NONE in East Las Vegas, NV
      Current Employee - NONE in East Las Vegas, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Cosmopolitan full-time (More than a year)

      Pros

      Working at the corporate office so no need to take a shuttle or wear a uniform. No overnight shifts. Can earn commission depending on sales of rooms.

      Cons

      No free lunch like the rest of the Cosmopolitan employees that work on property get.

      Advice to Management

      Everyone should communicate and be on the same team.

    6. "Stwrd"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at The Cosmopolitan part-time

      Pros

      Benefits, Competitive Pay, Discounts, Etc

      Cons

      None.

    7. Helpful (1)

      "Best casino in Vegas"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Benefits Manager in Las Vegas, NV
      Current Employee - Benefits Manager in Las Vegas, NV
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Cosmopolitan full-time (More than a year)

      Pros

      The people are great and they provide a high level of customer service.

      Cons

      Salary's for most employees aren't great compared to the rest of the country.

      Advice to Management

      Realize your employees are the life blood of your company.

    8. Helpful (1)

      "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Floor Supervisor in Las Vegas, NV
      Former Employee - Floor Supervisor in Las Vegas, NV
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The Cosmopolitan full-time (More than 3 years)

      Pros

      Flexible and good benefits, some really good coworkers

      Cons

      Casino business drains the soul

      Advice to Management

      Find a better balance in promoting staff between merit and seniority. Your lean towards a subjective merit builds resentment.

    9. "Good Benefits, Difficult Hours"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Cosmopolitan full-time

      Pros

      The benefits, salary and team at the cosmo are great

      Cons

      Sometimes long and difficult hours are required

    10. "Great Environment"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at The Cosmopolitan part-time

      Pros

      Good environment, lots of friendly people

      Cons

      Casino workplace (very loud and smokey)