The Cosmopolitan Reviews | Glassdoor

The Cosmopolitan Reviews

Updated November 19, 2017
135 reviews

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3.7
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Bill McBeath
20 Ratings

135 Employee Reviews

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Pros
  • Excellent food in the employee dining room (in 10 reviews)

  • The employee dining room is nice, too (in 7 reviews)

Cons
  • Upper management in the Sales, Catering & Conference service department is a downer (in 9 reviews)

  • You're just a cog in the machine, almost 0 room for advancement (in 3 reviews)

More Pros and Cons

  1. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice pay, great benefit. nice costars

    Cons

    nothing bad, all really good


  2. "Subpar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Cosmopolitan full-time

    Pros

    Experience in modern luxury resort

    Cons

    Unclear policies about moving within the company; 6 month separation period before transferring to another employer under the umbrella

  3. "Point of Sale Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time

    Pros

    One of the newest hotels on the strip to offer great benefits and a fun work environment.

    Cons

    The position I held didn't allow me to have a good work/life balance.


  4. "Fun Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mail Clerk in Las Vegas, NV
    Former Employee - Mail Clerk in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time

    Pros

    Fun atmosphere, great pay & benefits, free meals, outstanding core values and culture

    Cons

    No recognized holidays, bad work schedule, hard to get time off, not much room for advancement


  5. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time

    Pros

    All employees have a close relationship

    Cons

    A lot of politics


  6. "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beverage Server in Las Vegas, NV
    Current Employee - Beverage Server in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time (More than 5 years)

    Pros

    The Cosmo has good insurance benefits

    Cons

    It is a very toxic unstable environment

    Advice to Management

    Be on the floor more


  7. "Wonderful company, not so wonderful upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Las Vegas, NV
    Current Employee - Administrative Assistant in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Cosmopolitan full-time (More than a year)

    Pros

    Benefits are affordable and available
    Great food in the EDR (don't eat the chicken though)
    Great culture
    Restaurants are high quality
    Beautiful property
    Conference space is large and has many options to accommodate many group sizes
    Rooms are recently rennovated
    always improving
    Supportive and caring directors

    Cons

    Upper management in the Sales, Catering & Conference service department is a downer. Playing favorites is very evident here
    For women, its kind of a fashion show. Nothing verbal is ever said if you don't dress to their standards but you do get the side eye.
    Room for lateral movement - bottle necks upon trying to become a manager. None of the managers move up or out.
    Avoidance of conflict, passive aggression is REAL.

    Advice to Management

    Communicate with your staff, assist and help them. Stop playing favorites. Make a welcoming environment that makes your staff feel free to talk to you.

  8. "Retail Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan full-time

    Pros

    I loved everything about working here. The company environment was great, as well as management.

    Cons

    I didn't think there were many cons about my job.


  9. "Good gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Stylist
    Former Employee - Room Stylist
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Cosmopolitan full-time (More than a year)

    Pros

    Great pay , descent benefits

    Cons

    On call schedules, not very flexible

    Advice to Management

    Some housekeeping managers are awful, you will find some good ones


  10. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time

    Pros

    If you like working hard with strong culture and good money then this is for you.

    Cons

    If you dont like the pro this is your nightmare

    Advice to Management

    Promote culture first and focus on employees


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