The Cosmopolitan Reviews | Glassdoor

The Cosmopolitan Reviews

Updated February 13, 2019
173 reviews

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4.2
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Bill McBeath
38 Ratings

Employee Reviews

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Pros
  • "Good people, employees dining room is awesome, delicious food" (in 9 reviews)

  • "Great pay for not having to possess a strong IT background" (in 7 reviews)

Cons
  • "Upper management in the Sales, Catering & Conference service department is a downer" (in 10 reviews)

  • "If you are a full time employee don't be surprise if your manager changes your schedule without asking" (in 6 reviews)

More Pros and Cons

  1. "Casino Table Games Supervsior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Cosmopolitan full-time (More than 3 years)

    Pros

    Great culture, friendly people (both employees and guests), good food, paid-for dry-cleaning.

    Cons

    Parking off-site for dealers/when there are big shows in town. Some people (as I am sure you know) are negative, but I find fewer 'negative Nancys' at this property than others I've worked.

    Advice to Management

    Listen to your staff.


  2. "Not what I expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Front Desk Agent
    Former Employee - Front Desk Agent
    Doesn't Recommend

    I worked at The Cosmopolitan part-time (Less than a year)

    Pros

    Managers are super helpful and encouraging. Lunch was really good with great options.

    Cons

    Full-timers that have been there for a long time look down on newer agents in a demeaning manner. Parking off-site is a hassle. On-call status is a joke with crazy and unrealistic schedules. People have families and need some kind of consistency.

    Advice to Management

    Newer employees are just as much of an asset as the the ones who have been there longer. Don’t play favorites and allow those employees to act like bullies. Schedules should be somewhat uniform for an employee so they can perform at their very best when on duty.

  3. "Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guess Room Attendant in Las Vegas, NV
    Former Employee - Guess Room Attendant in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Cosmopolitan full-time (More than 10 years)

    Pros

    Good pay sometimes good place to work

    Cons

    Bad management corrupted place and people

    Advice to Management

    Don't be recists descrimination


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cosmopolitan part-time

    Pros

    supportive management
    flexibility
    Good atmosphere

    Cons

    Might work too much


  5. "Resort Services Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NONE in East Las Vegas, NV
    Current Employee - NONE in East Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time (More than a year)

    Pros

    Working at the corporate office so no need to take a shuttle or wear a uniform. No overnight shifts. Can earn commission depending on sales of rooms.

    Cons

    No free lunch like the rest of the Cosmopolitan employees that work on property get.

    Advice to Management

    Everyone should communicate and be on the same team.


  6. "Stwrd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Cosmopolitan part-time

    Pros

    Benefits, Competitive Pay, Discounts, Etc

    Cons

    None.


  7. Helpful (1)

    "Best casino in Vegas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Manager in Las Vegas, NV
    Current Employee - Benefits Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time (More than a year)

    Pros

    The people are great and they provide a high level of customer service.

    Cons

    Salary's for most employees aren't great compared to the rest of the country.

    Advice to Management

    Realize your employees are the life blood of your company.

  8. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Supervisor in Las Vegas, NV
    Former Employee - Floor Supervisor in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Cosmopolitan full-time (More than 3 years)

    Pros

    Flexible and good benefits, some really good coworkers

    Cons

    Casino business drains the soul

    Advice to Management

    Find a better balance in promoting staff between merit and seniority. Your lean towards a subjective merit builds resentment.


  9. "Good Benefits, Difficult Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cosmopolitan full-time

    Pros

    The benefits, salary and team at the cosmo are great

    Cons

    Sometimes long and difficult hours are required


  10. "Great Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Cosmopolitan part-time

    Pros

    Good environment, lots of friendly people

    Cons

    Casino workplace (very loud and smokey)