The Culinary Institute of America Reviews | Glassdoor

The Culinary Institute of America Reviews

Updated June 25, 2017
48 reviews

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Full-time Part-time

2.2
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L. Timothy Ryan
28 Ratings

48 Employee Reviews

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Pros
  • Beautiful campus, some food perks, great student body, great support for students (in 9 reviews)

  • Free Food, Good Benefits, Beautiful View (if you are one of the chosen few with a window) (in 3 reviews)

Cons
  • New employees are hired part time at low pay and no benefits (in 4 reviews)

  • Upper Management: There's a lack of communication from the executive management team (in 4 reviews)

More Pros and Cons

  1. "Associate Professor, English"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Professor in Hyde Park, NY
    Former Employee - Associate Professor in Hyde Park, NY
    Recommends
    No opinion of CEO

    I worked at The Culinary Institute of America full-time (More than 10 years)

    Pros

    Excellent faculty and deans, enthusiastic students.

    Cons

    Full time teaching schedule is arduous.

    Advice to Management

    Please...


  2. Helpful (4)

    "A Crippling Disappointment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyde Park, NY
    Current Employee - Anonymous Employee in Hyde Park, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Culinary Institute of America full-time

    Pros

    The students are excellent and perhaps the most driven individuals I have ever seen. Beyond this, the CIA name looks excellent on a resume.

    Cons

    Management is cheap, selfish, entitled, and unwilling to listen down the chain. Don't expect to be treated with any respect or dignity.

    Advice to Management

    Please listen downward. When you see a lack of motivation and quality work, in many cases it is simply because we don't feel heard. We feel like lifeless pawns whose only purpose is to line your pockets.

  3. Helpful (1)

    "Great up until reorganization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Coordinator in Hyde Park, NY
    Former Employee - Admissions Coordinator in Hyde Park, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Culinary Institute of America full-time (More than 3 years)

    Pros

    Great people, great perks. Beautiful campus

    Cons

    Low pay, upper management is difficult

    Advice to Management

    Listen to employees with an open mind


  4. Helpful (4)

    "Do your research and read the reviews!"

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Anonymous Employee in Hyde Park, IN
    Former Employee - Anonymous Employee in Hyde Park, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Culinary Institute of America full-time (More than 3 years)

    Pros

    -Great co-workers depending on the department that you're in. I met some fantastic people that taught me a lot and were fun to work with.
    -The students are fantastic! It's great interacting with them and seeing them grow during their time at the CIA.
    -The food! It's pretty obvious but this is one of the biggest pros of the job.
    -If you live in the Hudson Valley it's a really easy commute.

    Cons

    -LOW Pay: You're expected to work and produce excellent work with little to no financial incentive. Basically you can expect to work really hard with a VERY SMALL pay raise.

    -Upper Management: There's a lack of communication from the executive management team. Strategies don't often get shared with the teams that are expected to execute them. This can often make it feel like you're working with a blind fold on. Also, their attitude toward the people that do the day to day work needs to be worked on, often times they can very negative towards them.

    -Work Environment: This may depend on the team that you're in. But tensions and uncertainty can be felt and seen. It contributes to a really stressful environment to work in.

    -Communication: This can relate back to the executive management feedback above. Apart from that people don't feel like speaking their mind will make an impact or be heard. In addition to this information is very siloed across teams.

    -Training/Development: There's no training or career development available for teams to participate in.

    -Tools: Because the organization is a not-for-profit it feels like budgets for tool updates/acquirements aren't prioritized. This makes it frustrating when excellent results are expected with a limited tool box.

    Advice to Management

    -Communication: Listen to your people. If people keep voicing the same concerns then you should see that as a priority to address rather than say you're aware!

    -Idea Generation: A lot of times there will be a great idea but it will get ignored because of legacy. The mentality shouldn't be "it's not broke don't fix" or "if it's broke let's put a band-aid on it".

    -People Management: You need to provide people management skills for people in leadership roles. There are some people that are very intelligent but lack the people skills to lead and address a team. This is what creates the negative environment.

    -Incentives: There individuals with great knowledge and talent. Incentivize them, not just the favorites! In order to keep top talent, you have to show that you value them.

    If you fix some of the points mentioned above you'll be making great strides in creating the "CIA Family" again.


  5. Helpful (8)

    "Great coworkers, management not so much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newburgh, NY
    Current Employee - Anonymous Employee in Newburgh, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Culinary Institute of America full-time (More than a year)

    Pros

    So many people feel so strongly about the work they do in support of the students, it is heartwarming. Campus is beautiful.

    Cons

    No longer an organization that cares about its employees. Increasingly corporate attitude where money is all that matters. Moral of employees is on a steep decline.

    Advice to Management

    Start caring about your employees. People talk about the former "CIA Family" - bring that attitude, feeling, and belief back.


  6. "Adjunct instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Paltz, NY
    Current Employee - Anonymous Employee in New Paltz, NY
    Recommends
    Positive Outlook

    I have been working at The Culinary Institute of America part-time (Less than a year)

    Pros

    Beautiful campus, some food perks, great student body, great support for students

    Cons

    Little guidance and management support for staff

    Advice to Management

    Increase accessibility for resources for instructors


  7. Helpful (2)

    "Great people, poor pay for Staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Neutral Outlook

    I have been working at The Culinary Institute of America full-time (More than 5 years)

    Pros

    Good benefits, good people. Strong bond between staff members.

    Cons

    Non-competetive pay for staff. There is a huge gap between Faculty and Staff compensation.

  8. Helpful (1)

    "San Antonio campus is unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SAN Antonio Campus in San Antonio, TX
    Former Employee - SAN Antonio Campus in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Culinary Institute of America full-time (More than 3 years)

    Pros

    The health benefits are great. Excellent location at the Pearl brewery.

    Cons

    Some of the management team are not qualified. The New York campus is the main campus and often the San Antonio campus is not held to the same standards.


  9. Helpful (9)

    "Beautiful on the Outside, Not So Much on the Inside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Helena, CA
    Former Employee - Anonymous Employee in Saint Helena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free meals for staff, beautiful setting, small campuses allows for staff and students to really communicate and get to know one another.

    Cons

    Management - it always seemed like there was a constant inability to think logically for the betterment of the students by management. Conferences would take up classrooms on lecture days and displace students, increase student enrollment without adequate housing space to accommodate everyone, and decisions made for Greystone and San Antonio campuses are by higher ups in Hyde Park thousands of miles away with no integral knowledge of how the other campuses actually work and will be affected.

    Morale - Staff morale was always low. Managers always spoke about budget and cutting costs, so there was rarely any staff events or bonding - those that did exist were usually courtesy of Housing throwing an event for students that included staff (i.e. Kickball game or Winter Dance.)

    Deaf Ears - no complaint is ever properly addressed. Any complaint I would have would be responded to with a clearly automated response by managers or directors. Nothing was ever done for large, glaring issues and opinions of employees simply fell on deaf ears. It was very much a mentality that leaders would hear you, but not listen to you, smile and nod when appropriate, and disregard everything the second you left.

    Retention - For several reasons listed above, staff retention is low. Staff changes of main positions occur so much for a myriad of reasons: low pay, low morale, bad manager, etc. Students take notice too, and it makes them uneasy.

    Advice to Management

    Be open-minded to the changes that need to be taking place to help the school and its students. "We do it this way because we've always done it this way" is not the proper thought process to help evolve and grow your school and, because it is one, business when, very, very clearly some of those things do not work any longer.


  10. Helpful (2)

    "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in New Hyde Park, NY
    Current Employee - Resident Assistant in New Hyde Park, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at The Culinary Institute of America (More than a year)

    Pros

    Great place to work and learn student affairs work.

    Cons

    Not enough days off compared to other collages

    Advice to Management

    Need to listen to people down in the hierarchy


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