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The Dolben Company

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The Dolben Company

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The Dolben Company Reviews

Updated Mar 20, 2023

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Found 83 of over 85 reviews
4.2
84% Recommend to a Friend
The Dolben Company President Deane H. Dolben
98% Approve of CEO

Found 84 of over 85 reviews

4.2
84%
Recommend to a Friend
98%
Approve of CEO
The Dolben Company President Deane H. Dolben
Deane H. Dolben
49 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good pay.(in 5 reviews)
  • "Great people, great benefits and possibilities to move.(in 5 reviews)
  • "Everyone is friendly and helpful(in 3 reviews)
  • "I could not have asked for a better support system that I have in my Regional Property Manager (who is the best supervisor that I ever had) and other Property Managers within the company.(in 3 reviews)
  • "Those in the corporate and regional offices know the staff at each property and are extremely nice and helpful.(in 3 reviews)
Cons
  • "Can get boring, commissions are low, raises are rare(in 7 reviews)
  • "some people need better training but MIT program is great(in 5 reviews)
  • "Long hours expected with no appreciation, recognition or a simple 'Thank You'(in 3 reviews)
  • "Offered a promotion at a low salary(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Dolben Company and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years
    Featured Review

    Supervisor

    Feb 10, 2023 - Supervisor in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    understanding team , good support

    Cons

    not too many bad things to say

    Be the first to find this review helpful

    The Dolben Company Response

    Thank you for your continued dedication and hard work! We’re always looking for ways to ensure our employees feel valued and supported. Happy to hear you've had a great journey and wish you many more years of success with the Dolben family.

  2. 5.0
    Current Employee, more than 1 year

    Solid

    Mar 20, 2023 - Property Manager in Woburn, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Regionals are nice. Team environment

    Cons

    commissions are antiquated and way too low

    Continue reading
    Be the first to find this review helpful
  3. Join the The Dolben Company team
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  4. 5.0
    Current Employee, less than 1 year

    Organized & Professional Company

    Feb 13, 2023 - Leasing Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Organized and the managers are great at communicating -The overall atmosphere of my leasing office is amazing. The staff are kind and maintenance is on top of everything! (Which is always a plus when you don't have to explain to someone why they've been waiting weeks to get their sink unclogged.) -They offer in person classes at a centralized location for your development

    Cons

    -Commission bonuses are the lowest I've seen based on the management companies I've worked for in the past.

    Continue reading
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    The Dolben Company Response

    Thank you for taking the time to share your feedback! We’re always looking for ways to ensure our employees have equal access to growth and development opportunities. We are glad to hear you enjoy the working atmosphere in the leasing office and happy to hear the great job our maintenance team provides to our residents. We strive to provide the fairest and most competitive rates we can. Thank you for your advise and will pass it on to our leadership team for consideration.

  5. 2.0
    Former Employee, more than 3 years

    Mixed Feelings

    Jan 19, 2023 - Anonymous Employee in Woburn, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have mixed feelings about my time at Dolben. There are some really hard working and dedicated individuals. Ownership is well established and well respected in the industry. Employees know how to have a good time!

    Cons

    Dolben is a political mine field mostly due to one member of the leadership team. The daily office environment is a direct reflection of that persons mood. They will also work you to the bone. Expect to work crazy hours for minimal pay and with minimal time off.

    Continue reading
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    The Dolben Company Response

    Thank you for stopping by and sharing your experience. We thank you for the time dedicated and your hard work. Because taking care of employees is one of our core values, we’re always looking for ways to ensure our employees have equal access to growth and development opportunities. We strive to provide an environment where employees feel they’re valued, treated fairly and respected. If you’d like to provide further feedback please email us at hr@dolben.com.

  6. 5.0
    Current Employee, more than 10 years

    Love this company!

    Feb 4, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great balance of work and family.

    Cons

    No cons to report. Owners and management care about their employees.

    Be the first to find this review helpful

    The Dolben Company Response

    We get excited when we learn how happy our employees still are after having dedicated 10 years and/or more of hard work just like yourself. Thank you for all you do. Cheers to many more years of accomplishments!

  7. 5.0
    Current Employee, less than 1 year

    Best Employer

    Feb 2, 2023 - Technology Support Specialist Tier Level II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great staff, benefits and flexibility. You always feel valued as an employee.

    Cons

    There are no cons to working here.

    Be the first to find this review helpful

    The Dolben Company Response

    Welcome to our family! We strive to be the Dolben difference and provide an environment where our employees and residents feel they’re valued, treated fairly and respected. It’s great to hear that you feel happy to work here. Best wishes on your career with us!

  8. 3.0
    Former Employee, less than 1 year

    Part Time Leasing Consultant

    Feb 1, 2023 - Leasing Consultant in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay was decent for a part time job.

    Cons

    There is no process structure that all employees follow (everyone does their work differently), no proper training, no communication with part time employees, and things are always breaking in the buildings which leads to many complaints from residents.

    Continue reading
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    The Dolben Company Response

    Thank you for your feedback. I'm sorry you didn't have a great experience during your time here. We continuously look for ways to enhance employee satisfaction. If you’d like to provide further feedback to improve our current processes and trainings please email us at hr@dolben.com.

  9. 4.0
    Current Employee, less than 1 year

    Not bad

    Feb 21, 2023 - Property Manager & Assistant Property Manager in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Consistent work, not overly difficult

    Cons

    Can get boring, commissions are low, raises are rare

    Be the first to find this review helpful

    The Dolben Company Response

    Thank you for taking the time to post your review. We are happy that you find the workload consistent. Our employees performance and pay are reviewed on an annual basis. Generally each employee is provided a performance appraisal on or around their anniversary date. Any pay increases are based on the employees performance and the market for the position. We wish you much success as you come up on your 1 year anniversary!

  10. 4.0
    Current Employee, less than 1 year

    So far so good

    Nov 10, 2022 - Technology Coordinator in Woburn, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people and office atmosphere is welcoming and fun. Everyone is here to work, but there is a layer of enjoyment throughout the office. Most people seem happy to be here. There's an element of freedom for me where I'm not super rushed to complete any tasks, so that's provided me with more of an opportunity to learn.

    Cons

    I wish that I had had more time to train and become used to the workflow within my position and the office. I wish there I had more involvement with the team, but that will come with time, I assume. There is some walking on eggshells with certain folks, but that's normal.

    Continue reading
    1 person found this review helpful

    The Dolben Company Response

    Talent Acquisition Specialist

    Welcome to the Dolben Team! We’re thrilled to hear that our office team made you feel welcomed. It’s so nice of you to compliment our hardworking staff like this. Thank you! At Dolben, we take pride in the hard work we do and also like to have fun! With regards to your training, we encourage you to speak directly to your supervisor. Best wishes as you continue to settle in your position and please let us know if you need anything.

  11. 3.0
    Former Employee, more than 5 years

    Low Pay

    Jan 22, 2023 - Manager in Woburn, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Used to be a very reputable industry leader. Promotes education.

    Cons

    Very politically controlled. No room for advancement.

    Be the first to find this review helpful

    The Dolben Company Response

    Thank you for taking the time to share your feedback. Because taking care of employees is one of our core values, we’re always looking for ways to ensure our employees have equal access to growth and development opportunities. We strive to provide the fairest and most competitive rates we can. If you’d like to provide further feedback please email us at hr@dolben.com. Show Less

Viewing 1 - 10 of 84 Reviews
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The Dolben Company Reviews FAQs

The Dolben Company has an overall rating of 4.2 out of 5, based on over 85 reviews left anonymously by employees. 84% of employees would recommend working at The Dolben Company to a friend and 83% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, The Dolben Company employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Dolben Company. This rating has decreased by -7% over the last 12 months.

84% of The Dolben Company employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Dolben Company 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The Dolben Company to be culture, benefits, career development and the cons to be diversity and inclusion, management, compensation.

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The Dolben Company Photos

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The Dolben Company photo of: 2017 Employee of the Year - Ernie Mendez. Ernie is the Maintenance Supervisor at Rumney Flats in Revere, MA and has been with Dolben since 2013. Congratulations Ernie!
The Dolben Company photo of: Team outing
The Dolben Company photo of: Regional Maintenance Mania Winners
The Dolben Company photo of: Dolben attending the RHA Expo
The Dolben Company photo of: Team Dolben!
The Dolben Company photo of: Celebrating APTeamsday
The Dolben Company photo of: National Conference in San Diego
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Glassdoor has 85 The Dolben Company reviews submitted anonymously by The Dolben Company employees. Read employee reviews and ratings on Glassdoor to decide if The Dolben Company is right for you.