The Dominion Reviews | Glassdoor

The Dominion Reviews

15 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Duncan N.R. Jackman
3 Ratings

15 Employee Reviews

Sort: Popular Rating Date

  1. "Claims Adjuster"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    A small company with a decent benefits plan.

    Cons

    There are not enough employees to handle the workload.

    Advice to Management

    Need to hire more employees to handle the workload.


  2. "Helpdesk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great learning experience for newbies

    Cons

    No procedures in place. Little communication with other departments.


  3. Helpful (1)

    "Used to be a good company to work for before the acquisition"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    None....whatsoever since the acquisition by Travelers

    Cons

    Company does not exist anymore


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Toronto, ON (Canada)
    Former Employee - Analyst in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Dominion full-time (More than 5 years)

    Pros

    Awesome manager, supportive environment, great people

    Cons

    Company is going through changes

    Advice to Management

    Keep up the great work


  6. "The place sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Calgary, AB (Canada)
    Current Employee - Claims Adjuster in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Dominion full-time (More than 8 years)

    Pros

    The office was close to home and made for a short commute. Other than that can't say much about the place.

    Cons

    The management is top heavy. The company has underperformed the competitors in the same sector year after year. Attribute the poor performance to leadership.

    Advice to Management

    The owners of the company should clean house at the upper management level.


  7. "The manager makes the experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Lines Underwriter in Oakville, ON (Canada)
    Former Employee - Personal Lines Underwriter in Oakville, ON (Canada)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at The Dominion full-time (More than 8 years)

    Pros

    Worked happily at The Dominion of Canada for 7 years, in two departments under five managers. It was close to home and my first "real" job after university. I made several life long friends during my tenure there. Some managers were excellent.

    Cons

    When a new manager was assigned to my unit the morale of the entire team went down hill. This person was known to be terse, abrasive and have unreasonable expectations. I'm not sure how he was promoted to a manager within the company, as all of the other managers had excellent people skills and knew how to motivate people and bring out the best in their staff. The "new" manager had people in tears that I'd never seen cry in 7 years.

    Advice to Management

    When a unit has high turnover and morale is clearly very, very low, take action. The way this manager interacted with his team had a very literal affect on the mental health of several members of his team. I've never seen so many people at their desks in tears, and I hope I never do again.


  8. "A chaotic experience to say the least"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Analyst in Toronto, ON (Canada)
    Former Employee - Senior Technical Analyst in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Dominion full-time (More than 5 years)

    Pros

    Working in a customer service area of IT the end users were extremely patient and the best users I have ever dealt with.

    Cons

    The IT management is out to lunch! From the CIO down it is a mess. Micromanaged from the top down. An example when a CIO has to sign a PO for a $5 dollar mouse, that is just ridiculous. Working conditions were terrible and never remedied. You would think a billion dollar company could afford to paint the walls.

    Advice to Management

    Don't run parallel systems without increasing support staff. When you start hearing complaints from the user community act on them.


  9. "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Lines Underwriter in Ottawa, ON (Canada)
    Current Employee - Personal Lines Underwriter in Ottawa, ON (Canada)

    I have been working at The Dominion full-time (More than a year)

    Pros

    Great teams and hands on training

    Cons

    Lower pay and pay increases are in small increments


  10. "Good history, poor technology, to much upper level management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Office Coordinator in Toronto, ON (Canada)
    Current Employee - Head Office Coordinator in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at The Dominion full-time (More than 5 years)

    Pros

    The staff in the branch across the country work very hard and their reputation in the industry with the brokers is excellent.

    Cons

    Technology has fallen behind the competition and the they are to top heavy in management in Head Office. Those at the top need to trust and enable the people that work below them thus enabling them to do their job. Senior management is to involved in the daily operations.

    Advice to Management

    Trust the staff you have hired and allow them to do the job they were hired to do. Don't be afraid to admit when you have made a mistake.


  11. "ok place to work overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Toronto, ON (Canada)
    Former Employee - Claims Processor in Toronto, ON (Canada)
    Recommends
    Neutral Outlook

    I worked at The Dominion full-time (More than 5 years)

    Pros

    Discilplined Employees, strict timings, good workplace

    Cons

    favouritism, good employees are not benefitted if not well connected.

    Advice to Management

    should be more impartial and more fair in hiring process.



Showing 15 of 15 reviews
Reset Filters