The Drake Hotel Reviews | Glassdoor

The Drake Hotel Reviews

Updated September 8, 2017
8 reviews

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3.0
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Recommend to a friend
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Steven Gerrits
2 Ratings

Employee Reviews

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  1. "Steward Grea"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Steward in Chicago, IL
    Former Employee - Steward in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Mgmt Really decent pay ,great food on meal breaks,Hiring team was great,Great Union benefits. Nice company to work for.

    Cons

    Terribly overworked not enough staff,Some people were incredibly lazy,
    .Rampant favoritism special treatment by lower management.

    Advice to Management

    Clean house.


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at The Drake Hotel full-time

    Pros

    A true iconic Chicago hotel with great history and character. Good service.

    Cons

    Sales is very challenging to sell as the hotel is not fully ADA accessible to all groups/events. Hotel needs a facelift of guest room product.

  3. "One of the ABSOLUTE WOST places in the world to work for-EVER!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at The Drake Hotel full-time

    Pros

    There are some (only some) good people you will work with; you will work mostly with a group of extremely hostile, vicious, dishonest, and extremely negative managers and team members.

    Cons

    The worst place I have ever worked in my life, on every way imaginable. Extremely negative and hostile work environment. Incompetent, vicious, and absolutely terrible managers. Also, it is the most disgusting and dirtiest hotel EVER...it is infested with bed bugs and cocaroches!!! I highly discourage anyone from working in this Nightmarish HELLHOLE!


  4. "Lots of Layers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at The Drake Hotel full-time

    Pros

    Lots of restaurants, good employees, high-profile clients, beautiful work environment

    Cons

    Part of the Hilton Family, lots of layers of decision makers which inhibits change for the better


  5. "Salesi Coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Drake Hotel (Less than a year)

    Pros

    The free lunches, getting to learn about sales

    Cons

    The managers are all about themselves and there is no room to grow

    Advice to Management

    Listen to your employees and provide the mentorship that was promised when hired.


  6. "Festival and Off-Site Coordinator"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at The Drake Hotel as a contractor

    Pros

    - Great team environment
    - Ability to grow
    - Creative hub
    - Provides a great learning environment

    Cons

    With so many options it may be hard to narrow down where you'd like your career to go with them.


  7. "The Drake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Drake Hotel part-time

    Pros

    Considerate management, are treated not just as an employee but a friend, good benefits, good company culture, fun parties, flexible scheduling, are internship opportunities.

    Cons

    Can be difficult to move up to higher positions, some staff don't carry own weight, can be service inefficiencies that are not dealt with by management, can feel ignored by management at times.

    Advice to Management

    Provide clear measures of success for each position, as sometimes it felt some were rewarded for unclear reasons while other hard workers were not. Listen to staff suggestions and convey messages to other staff, as problems often persisted despite telling management about it multiple times.

  8. "Great company with lots of growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    amazing people, amazing perks, good values, great culture

    Cons

    disjointed communications, somewhat unrealistic expectations of work ethic, for every tn amazing people there is one who makes life hard for the rest