The Fresh Market Courtesy Clerk and Cashier Reviews | Glassdoor

The Fresh Market Courtesy Clerk and Cashier Reviews

Updated February 8, 2017
4 reviews

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Courtesy Clerk and Cashier

2.5
Star Star Star Star Star
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The Fresh Market President and Chief Executive Officer Richard Anicetti
Richard Anicetti
0 Ratings

Employee Reviews

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  1. Helpful (4)

    "In the midst of major and minor overhauls after being acquired by Apollo."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Courtesy Clerk in Pawleys Island, SC
    Current Employee - Cashier/Courtesy Clerk in Pawleys Island, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Fresh Market (More than 5 years)

    Pros

    Easy, pretty lax, work around hours easily. 1% ytd Christmas bonus after first year and 3% raise after 90 days and then every year. 20% discount, 30% on most holidays.

    Cons

    Before the Apollo acquisition the store was constantly adding and removing some very silly rules, since the acquisition the store has more stable rules but is also becoming much more generic. Expect a very different store by the end of 2017.

    Most departments higher starting around $8-$9/hr and have caps at $10-$12 per hour. This includes most assistant manager positions

    The Fresh Market Response

    Mar 14, 2017 – Candidate Experience Specialist

    We're very thankful for your review and feedback. We are happy that you share in our enthusiasm for our employee discount. Your passion for our products creates a better customer experience. Keep up ... More


  2. "It was very discouraging to work for a place that has favoritism and disrespects the customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Courtesy Clerk in Pensacola, FL
    Former Employee - Cashier/Courtesy Clerk in Pensacola, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Fresh Market part-time (Less than a year)

    Pros

    The location is very convenient and most of the people you work with are friendly. The employee discount is great

    Cons

    Be prepared for unfair distribution of hours and labor. Management consistently fails to acknowledge hard work and the necessity of training more employees; very understaffed.

    Advice to Management

    Distribute hours more fairly, listen to your employees, acknowledge hard work, and don't disrespect the customers


  3. Helpful (1)

    "Wouldn't recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Courtesy Clerk in Columbus, GA
    Current Employee - Cashier/Courtesy Clerk in Columbus, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Fresh Market (More than a year)

    Pros

    Most customers are nice , the food is okay , and the employee discount is okay .

    Cons

    Everything else sucks , hours especially. I don't recommend working at this place at all.

    Advice to Management

    Dont waste your time .


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  5. Helpful (4)

    "A sign near the store entrance reads, "SERVICE ANIMALS ONLY." Fitting, given that the company treats employees as such."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courtesy Clerk, Cashier in Chicago, IL
    Current Employee - Courtesy Clerk, Cashier in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Fresh Market full-time (More than a year)

    Pros

    Your coworkers can become good friends.
    Occasionally, outside food is provided as a reward for store achievements.
    The store's hours of operation are reasonable (though not necessarily the hours employees get).
    No "you break it, you buy it" policy- accidents are usually not a big deal.
    Some of the items are difficult to find elsewhere and employees and their spouses/domestic partners get 20% off all non-alcoholic items.
    Sunday pay is $.50 more per hour for part-timers and $1.00 more for full-timers

    Cons

    Items other stores carry are still less expensive even with 20% off.
    Customers are among the most demanding/particular/entitled people imaginable
    Everyone with more than a few bags of groceries gets helped out of the store, and many people don't want the help.
    No tipping is allowed for this carry-out service. Turned down about $10.00 in tips an hour on weekends and about $2.00/hour on weekdays to keep my job. Taking tips from people who *know that they're not obligated to tip* would have just about doubled my pay.
    Customer complaints are treated too seriously. The company will side with any claims made by customers, no matter how frivolous, and there are *a lot* of frivolous complaints. generally they result in write-ups for employees.
    Pay is not tied to performance/aptitude. A high school junior getting 5 hours per week for bagging/ carry-out help, and not trained to operate a register is paid in many cases the exact same (slightly above minimum wage) as adult cashiers working 20+ hours per week who have been trained in other skills around the store.
    The store has events like Earth Day sales, despite the fact that in the store only gloss-free cardboard is recycled. Glass, metal, paper, and plastic all go into the trash compactor.
    Classical music is played incessantly. The same song can be heard several times in a shift and it's rather mind-numbing. It's not unreasonable to ask that different songs or genres be played.
    While on shift you *must* be doing something work-related at all times. There are no desk jobs. There is no "down time." If you aren't on one of your scheduled breaks, you will be doing something to make the company money, and you will be standing.
    Mandatory half-hour or hour-long lunch breaks for 7+ hour shifts are not paid.

    Advice to Management

    Create more incentives for employees to work hard. A $5 gift card classified as income on a paycheck isn't going to help the bottom line or foster the productivity that something substantial will.
    You are competing in the labor market with firms such as Aldi, which offer significantly higher rates of pay for similar or identical positions. Attract talent by getting what you pay for.
    .
    Realize that customers aren't oblivious to the fact that workers there are treated poorly. Although one might see reusable bags, organic produce, and "indie" brand grocery items, it is painstakingly evident that in its core practices The Fresh Market is not by any means progressive.