The Greenbrier Reviews | Glassdoor

The Greenbrier Reviews

Updated May 31, 2017
30 reviews

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3.1
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Jim Justice
17 Ratings

30 Employee Reviews

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  1. "Grounds/labor pool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Groundskeeper in White Sulphur Springs, WV
    Current Employee - Groundskeeper in White Sulphur Springs, WV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Greenbrier full-time (More than a year)

    Pros

    Work outside, steady work, on job training and seminars, holiday pay and overtime, pto for fulltime employees.

    Cons

    No pensions for fulltime employees, limited benifits, can be a harsh work environment


  2. "The people that are line staff are fantastic! The upper management is absutely terrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in White Sulphur Springs, WV
    Former Employee - Manager in White Sulphur Springs, WV
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at The Greenbrier full-time (More than 10 years)

    Pros

    The bonds you build with guests and your co-workers. There is not much more to say that is positive with The Greenbrier.

    Cons

    You have no balance of work and personal life, there are a lot of empty promises that are not a priority, there is no support from your leaders, and the resort needs alot of TLC.

    Advice to Management

    Get over yourselves, there are much better places with much more to offer, you need to learn to take care of your people.

  3. "The Greenbrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Greenbrier full-time

    Pros

    I love being part of a family. The employees are nice and make you feel like you are part of the family. Everyone helps each other.

    Cons

    Typical hotel politics. Cut out inexpensive things that mean a lot to returning guests. Guests come for the experience that they remembered in the past, but are disappointed with changes.

    Advice to Management

    Continue to take management classes, so you can keep communications open with your employees. You can always continue to grow as a good manager.


  4. "Good old boys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellman in White Sulphur Springs, WV
    Current Employee - Bellman in White Sulphur Springs, WV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Greenbrier full-time (More than 10 years)

    Pros

    Tips and guests that were previously there. Now it's the new super 8 of hotels as before we set the standard for all resorts.

    Cons

    Management and co workers. The love of money is the root of all evil. Managers were ready to praise only themselves

    Advice to Management

    Listen to experience


  5. "The Greenbrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Greenbrier full-time

    Pros

    Wonderful atmosphere. High value guests. True southern hospitality. You will not find another place like it in the world.

    Cons

    Disorganized. Communication between departments needs to improve. The new COO is doing a wonderful job turning things around.


  6. "Learn to get thick skin"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Cook in White Sulphur Springs, WV
    Current Employee - Cook in White Sulphur Springs, WV
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great knowledgeable people, sense of community

    Cons

    Really just Disorganized within management

    Advice to Management

    More communication


  7. "Horrible -- go work at the Homestead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in White Sulphur Springs, WV
    Former Employee - Anonymous Employee in White Sulphur Springs, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Greenbrier full-time

    Pros

    No leadership, no training, no management

    Cons

    No leadership, no management, no training --

    Advice to Management

    Get training in customer service and leadership

  8. "Tough Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Greenbrier full-time

    Pros

    Beautiful property. Love the history

    Cons

    Horrible staff, rude, run from work.

    Advice to Management

    Get rid of the union.


  9. "Treated Well"

    StarStarStarStarStar
    Current Employee - Online Specialist in Lewisburg, WV
    Current Employee - Online Specialist in Lewisburg, WV
    Approves of CEO

    I have been working at The Greenbrier full-time (More than a year)

    Pros

    Boss is easy to work with
    Hard work is noticed
    Fun people to work with

    Cons

    Not enough income for my current family situation


  10. "Great Community - Company could use better organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Greenbrier full-time

    Pros

    - The staff are great and genuinely care about each other's well-being
    - The hotel values hard work and it's easy to implement new processes or ideas

    Cons

    - I knew very few people with a good work/life balance, at any time of the year
     - The work load for any one person or department is almost unreasonable.
     - Working for a union property comes with a unique set of situations
     - The budget is SUPER tight so the expectation to deliver exceptional results is often limited by not having basic supplies available


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