The Hanover Insurance Group "great benefits" Reviews | Glassdoor

The Hanover Insurance Group Employee Reviews about "great benefits"

Updated 28 Jul 2019

To filter reviews, or .

3.6
62%
Recommend to a Friend
84%
Approve of CEO
The Hanover Insurance Group CEO John C. Roche
John C. Roche
69 Ratings
Pros
Cons
  • "Not a great commute from Eastern Mass to Worcester(in 19 reviews)

  • "Work life balance is completely gone for those employees who take their career seriously(in 16 reviews)

More Pros and Cons

Reviews about "great benefits"

Return to all Reviews
  1. "Great company, great culture, people who really care!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group

    Pros

    Visible leadership, employee centric, great benefits, good people

    Cons

    Not much to say here but could benefit from updating the physical work spaces

    Advice to Management

    Continue to stay connected to the workforce and what matters to us.

    The Hanover Insurance Group2019-02-20
  2. "Good Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader 

    I have been working at The Hanover Insurance Group full-time for more than a year

    Pros

    Lots of training and people are very nice. Benefits are great.

    Cons

    Systems are outdated and glitchy.

    The Hanover Insurance Group2019-07-28
  3. Helpful (1)

    "Great company, even better culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group full-time for less than a year

    Pros

    This company truly cares about its employees. They are adapting to new technology and changes to the industry. The benefits are great and PTO is higher than the industry average. The organizational structure makes it very easy to get to know people that are higher than you (ex: VPs). Many opportunities for exposure. The work life balance is also great. For the most part, everyone works a standard day (9-5), with... the occasional overtime or weekend work. There is also flexibility around working from home.

    Show More

    Cons

    The downside to being at a small company is lack of opportunity. There are many opportunities to move horizontally, but few to move upward. Since you work so closely with the presidents & VPs, it makes it difficult to grow.

    The Hanover Insurance Group2018-09-05
  4. Helpful (1)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at The Hanover Insurance Group full-time

    Pros

    Great benefits, the company takes care of employees

    Cons

    Push you to work hard

    The Hanover Insurance Group2018-08-29
  5. "Personal Lines UW Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group full-time

    Pros

    Great Benefits, excellent starting salary. Training is thorough and very helpful. Management is laid back and extremely helpful. I recommend working at this company.

    Cons

    So far it can be very hard to keep up with all of the training and terminology. Though this is difficult at times management does their best to make sure that you are able to learn effectively.

    Advice to Management

    I do not have any advice to management. I believe that I will be able to work at this company for a considerable amount of time. I am thankful that I received the opportunity to work for this company.

    The Hanover Insurance Group2018-06-08
  6. "PL Underwriting Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PL Underwriting Trainee in Howell, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group full-time for less than a year

    Pros

    The benefits are great. 4 weeks PTO with the option to buy 5 more days. The company really cares about their employees and gives bonuses.

    Cons

    4 weeks PTO includes sick days

    The Hanover Insurance Group2018-03-29
  7. Helpful (1)

    "Insurance Rater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Rater in Worcester, MA
    Recommends
    Positive Outlook

    I have been working at The Hanover Insurance Group full-time for more than 3 years

    Pros

    Perfect work/life balance. You would never need to take your work home but if you did need to, they would accommodate with overtime pay. Great benefits and work environment.

    Cons

    Company is going through some major changes for the better. This could be a viewed as a negative.

    The Hanover Insurance Group2018-02-23
  8. "Commercial Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Underwriter in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group full-time for more than 3 years

    Pros

    Amazing Culture, Flexible schedule, great benefits. Overall it’s been a very good company to work for. I️ highly recommend this company

    Cons

    Lack of additional training, low salary, and when you are promised additional training often times they don’t deliver. It’s discouraging for growth

    The Hanover Insurance Group2017-11-21
  9. Helpful (1)

    "Market Consolidation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at The Hanover Insurance Group full-time

    Pros

    Great company to work for. Everyone is encouraging and sets you up for success. Great benefits too!

    Cons

    Sometimes can be a bit stressful

    The Hanover Insurance Group2017-09-27
  10. Helpful (6)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Hanover Insurance Group full-time for more than a year

    Pros

    The comany has great benefits, the position pays fairly well for the job, and the team feel like a large family, the company is fantastic if you can get a position that is not in one of the call centers.

    Cons

    The call center environment is stressful, the expectations for the position can be reached but it is almost imposible to exceed the expectation, and management tends to focus on performance more than going above and beyond for the customer. They do care about the customer experience, but not to the point that it is more important then your call statistics.

    Advice to Management

    If the company wants to move twards the next step they need to focus more on exceptional service than handle times and other call center metrics.

    The Hanover Insurance Group2017-08-09
Found 41 reviews