The Hartford Reviews in Bloomington, MN | Glassdoor

The Hartford Bloomington Reviews

Updated April 4, 2017
20 reviews

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Bloomington, MN

3.6
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The Hartford CEO Christopher Swift
Christopher Swift
2 Ratings

20 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (2)

    "Implementation Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Bloomington, MN
    Current Employee - Implementation Consultant in Bloomington, MN

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    Flexible work schedule, work at home and remote work options, generous PTO, 401k match

    Cons

    Working for a large corporation, your voice is not always heard.


  2. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LTD Ability Analyst in Bloomington, MN
    Former Employee - LTD Ability Analyst in Bloomington, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work environment, reasonable expectations, work/family balance is not just words but acted upon, good time off policy, decent benefits.

    Cons

    I literally cannot think of a con with this employer. I had a very positive experience during the 3+ years I worked there.

  3. "Analyst"

    StarStarStarStarStar
    Current Employee - Analyst in Bloomington, MN
    Current Employee - Analyst in Bloomington, MN

    I have been working at The Hartford (More than a year)

    Pros

    Flexible work hours, PTO, transparency, leadership

    Cons

    None come to mind t this time


  4. Helpful (2)

    "Senior ability analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Bloomington, MN
    Current Employee - Senior Analyst in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    Work from home option. Stock option is ok.

    Cons

    In a word..micromanagement. controls and audits and re occurring trainings on every aspect of job. treat employees like replaceable parts instead of people. Poor wages. Unpaid overtime.

    Advice to Management

    Trust your employees more. Let them do their job without so much interference. Lower claims case loads. Focus more on actual work results and less on controlling the steps taken to get there.


  5. Helpful (5)

    "You can make it work if you eliminate sleep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in Bloomington, MN
    Current Employee - Claims Analyst in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paid OT
    Adequate breaks
    Easy to find others in the same boat, so you know its not you with the problem

    Cons

    The workload is not distributed evenly so the forced OT cannot be called mandatory, it is only mandatory for those who have been given too much work to do.
    There is the constant threat and follow through of Verbal And Written Warnings. Once a warning is administered there is no plan for improvement, just don't do (whatever) again --even though it is inevitable there will not be enough hours in a day to complete the work that goes with a caseload of 300 claimants.
    Surveys do not represent effort, if the claimant is unhappy with the process or dollar amt in benefits, there is nothing the employee can do to get them more money.

    Advice to Management

    Distribute the work evenly or hire more employees. There are only 2 options here, what is so complex about this?
    This situation has been going on for years in the Short Term Disability Dept with an abnormally high turnover. There is no need for a black belt in lean processes or sigma 6 training or whatever it is you do in your too many meetings resulting in no change time after time.
    If an employee has less work they-- do it more completely and successfully, then they get promoted. The employees with more work get warnings for not doing it properly or completing on time, and no support with no opportunity for advancement so they LEAVE. Then the clients suffer.
     Add water, rinse, repeat


  6. Helpful (2)

    "Good benefits and opportunities, but work can be monotonous/under-appreciated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Absence Coordinator in Bloomington, MN
    Former Employee - Absence Coordinator in Bloomington, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than 3 years)

    Pros

    Promotion from within, lateral and vertical opportunities, job-shadowing opportunities, frequent meetings with management, opportunities to join numerous workplace organizations, competitive benefits, and flexible hours. Most managers were also fantastic -- very familiar with your work and how they could help you.

    Cons

    Work can be monotonous and severely unappreciated. Due to inefficiency, there was often time put in on the weekends, or overtime during the week. Most of this was optional, but sometimes it was forced. Senior leadership was also frequently changing, making for an unstable and inconsistent environment.

    Advice to Management

    More one-on-one and skip-level meetings, especially when looking to upgrade computer systems, etc. There were so many inefficiencies and people getting away with work that was lazy due to there being a high turnover rate and promises being made to clients that were unrealistic. With this, it is easy to feel under-valued and to give up. Accountability really needs to be instilled.


  7. Helpful (1)

    "An excellent job right out of college."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTD Claims Analyst in Bloomington, MN
    Current Employee - LTD Claims Analyst in Bloomington, MN
    Recommends
    Positive Outlook

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    Super flexible work schedule, and very minimal micranaging.

    Cons

    The day to day work can be tedious, especially working on claims with the general public.

    Advice to Management

    Value your employees more - shoe it rather than create a committee to talk about it.

  8. Helpful (4)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTD Claims Analyst in Bloomington, MN
    Current Employee - LTD Claims Analyst in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 3 years)

    Pros

    Good benefits: 6% 401 K match; can roll over your HSA account year after year and the company contributes $400 to it each year, start with 19 days of PTO, get another 5 going into your 4th year, and can also purchase a week and have the option to sell it back right before Christmas for extra cash, great managers, good coworkers, annual bonuses, good work environment, everyone is willing to help each other out

    Cons

    annual merit increases are pretty minimal, slightly lower compensation (it seems like) than other Group Benefits insurance companies, have to work on Christmas Eve day unless you're one of the lucky ones who can use PTO that day, no company parties or fun events, occasionally free lunch but pretty minimal perks (besides annual bonuses which are great!), pretty quiet and boring office atmosphere but i imagine that is the case in most insurance companies

    Advice to Management

    Promote internally, be flexible, don't skip one on one monthly meetings


  9. Helpful (3)

    "Lacking in work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Short Term Disability Analyst in Bloomington, MN
    Former Employee - Short Term Disability Analyst in Bloomington, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than a year)

    Pros

    Coworkers and team leaders were great to work with. Good benefits.

    Cons

    The department was very understaffed and the work load was very high. There was a lot of pressure to put in overtime and work faster just to get through all the work. There was a conflicting message from management to continue to produce high quality work while doing more work than is sometimes possible in one day. The technology and processing systems are pretty out of date.

    Advice to Management

    Review your staffing model.


  10. Helpful (5)

    "Micromanaged epic fail when it comes to managing Nurses!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager/Clinical Intake in Bloomington, MN
    Current Employee - Case Manager/Clinical Intake in Bloomington, MN
    Doesn't Recommend
    Disapproves of CEO

    I have been working at The Hartford full-time (More than 3 years)

    Pros

    Family Medical Leave is decent.

    Cons

    Where to start with the Short term disability clinical intake dept & Case management for STD? When you do not have staff managing this dept who have clinical experience nurses and or doctors it becomes very difficult when you are trying to explain calls and policy issues relating to your clinical insight. Pushing calls through and not being able to take the time to really asses the clinical background and information leads to stress. It's my liscense on the line not there's so they could give a hoot in caring about the people "we have empathy for." I have now moved on and I think 75% of the nurses in the existing dept have as well. Case management is a joke when you cannot practice like a nurse.

    Advice to Management

    Have nurses as mangers?...


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