The Hartford Reviews

Updated May 5, 2021

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4.0
77%
Recommend to a Friend
92%
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
944 Ratings
Pros
  • "great work life balance and good mentorship(in 228 reviews)

  • "Work schedules and work from home is very flexible(in 134 reviews)

  • Cons
  • "For claims, work-life balance is always a constant struggle(in 111 reviews)

  • "I felt like i was stuck in my current role and the upper management did not share my enthusiasm for growth(in 39 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of The Hartford and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Proud to be a stag

      May 1, 2021 - Director of Software Engineering in Windsor, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ethical company that values behaviors as much as results. Hard work and innovation determine your success, not politics. Company offers annual performance based bonuses that are quite generous.

      Cons

      Not really a con per se, but if one is not willing to work hard, this is definitely not the company for you, especially in IT.

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    2. 5.0
      Current Employee, less than 1 year

      Company is awesome

      Mar 3, 2021 - CCC Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pros would be Work life balance

      Cons

      Can use pto when u need a mental day

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    3. 2.0
      Current Employee, more than 5 years

      Down the drain

      Apr 16, 2021 - Assistant Director in Hartford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Depending on the area you may work with very smart people at the forefront of their field. You can build a career here if you find the right area. The flip side.... there are very few of these oases.

      Cons

      Politics, politics, politics. There are talentless hacks or mediocre technical people who are promoted and “recognized” often leading to perpetual success. For others, even if you are amazing at your job, jealous coworkers or manipulative managers will simply bury you and not let you get any credit. If you somehow make it through the morass through sheer will and hard work they will claim credit for “successfully managing you” and land another promotion. Avoid this company unless you want your success to be left up to a roll of the dice (you most likely won’t win regardless of talent or hard work) I also find it strange that the Glassdoor reviews have gone from 3.2 just a couple of years ago to 4.0 plus. What’s going on there?

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      5 people found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Great place to work!

      May 4, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Great leadership -No drama -Decent Pay -Tuition reimbursement

      Cons

      -Recently there has been cuts in the company, but as long as you perform at least in the customer service department you will be good.

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    5. 5.0
      Current Employee, more than 1 year

      Amazing company

      May 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They care and you can tell.

      Cons

      Nothing I can think of.

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    6. 5.0
      Current Employee, more than 5 years

      Amazing Organization

      Apr 29, 2021 - Senior Staffing Coordinator in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very customer and employee focused organization with a human factor vs. feeling like a number. Organization has taken a true effort to be an equitable, inclusive and diverse company. Best organization I have worked with.

      Cons

      Always things to work on to be better, nothing major that sticks out specifically.

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    7. 5.0
      Current Employee, less than 1 year

      Great place to work

      May 4, 2021 - Director in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, ethical, fair, customer focus

      Cons

      Change, decision making, meetings, political

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    8. 5.0
      Current Employee, less than 1 year

      It's great

      May 3, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great life/work balance and great pay

      Cons

      Working with seniors is tough

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    9. 5.0
      Former Employee, less than 1 year

      Great Company

      Apr 19, 2021 - CRS III 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Middle Market was a fantastic department to work in. It's very inclusive and welcoming. The coworkers are always helpful and eager to help. Great leadership in management. They actually want to see you and help you succeed in your role and help move you up the ladder.

      Cons

      Honestly, no cons about Middle Market. However, before working in Middle Market, I started out at Small Commercials, and Small Commercials was a different story..

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    10. 4.0
      Current Employee, less than 1 year

      Great Benefits

      Apr 27, 2021 - PL Sales in Wethersfield, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are amazing and The Hartford makes sure to treat you like a human being.

      Cons

      I got incredibly lucky with my manager, but not all of them are quite as great. The need to meet sales goals is really driven home depending

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    Viewing 1 - 10 of 2,407 Reviews

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