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The Hartford

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The Hartford

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The Hartford Reviews

Updated Jun 8, 2023

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Found 3,357 of over 4K reviews
3.9
75% Recommend to a Friend
The Hartford CEO Christopher Swift
89% Approve of CEO

Found 3,362 of over 4K reviews

3.9
75%
Recommend to a Friend
89%
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
1,456 Ratings

What people are saying about The Hartford

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Top Review Highlights by Sentiment

Pros
  • "Good Benefits are at this(in 355 reviews)
  • "It's a shame this place hires such great people because no one is appreciated.(in 184 reviews)
  • "You have a lot more flexibility than most places so work life balance is great.(in 183 reviews)
  • "They are flexible and the pay is good(in 165 reviews)
  • "Work from home and flexible schedule(in 118 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Hartford and is not affected by filters.

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  1. 5.0
    Current Employee, more than 10 years
    Featured Review

    Hartford Insurance, leading edge in technology, life balance, and DE&I

    Jan 18, 2023 - Software Engineer in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Hartford is a leading edge technology place to work where Life Balance, Ethics, DE&I and even being Green, all are day to day priorities. People that leave usually come back. The Hartford treats their employees better than anywhere else and that makes the difference.

    Cons

    Compensation has been rumored to be less competitive in the past but that no longer seems to be the case. Working from home is often an option and if a position requires being in the office for collaboration for most positions it is only 2 days a week.

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Work/Life Balance

    Jun 7, 2023 - CRS I in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance 100% remote Competitive pay

    Cons

    Can be busy at times

    Be the first to find this review helpful
  3. Join the The Hartford team
    See Our Latest Jobs
  4. 4.0
    Current Employee, more than 3 years

    Good company that needs more investment in IT

    May 26, 2023 - Underwriter in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong emphasis on providing an enjoyable culture. Access to many ERG groups

    Cons

    The computer systems are at least a decade behind my previous employer. In talking with seasoned employees, they felt that there isn't enough budget that goes to improving the computer systems.

    Continue reading
    Be the first to find this review helpful
  5. 3.0
    Current Employee

    Personal lines sales

    May 23, 2023 - Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good amount of Pto, remote

    Cons

    Personal lines sales:Micro managed, back to back calls nonstop. Expected to be at your desk taking calls 95-98% of your day. Have to jump through hoops to get commission, goals are high $100-$500 commission for meeting and exceeding goals. Can be cut in half if close rate is too low or bundle rate is too low. Managers/leadership act like everything is okay. Doing the job of sales and service for the same pay. No pay raises. Have to work weekends even if you’ve been there for years. Managers ignore the quality of customers /prices we get, but expect us to sell everything possible. If you’re in this department try to get out. Toxic environment covered up with woohoos and emojis in the team chat.

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Former Employee, more than 3 years

    Team can be great, but not so much the work

    May 21, 2023 - Ability Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My experience as a claims handler involved a friendly and supportive team, with a team leader I could trust. The Hartford offers decent benefits, if only middle of the scale pay.

    Cons

    However, there was always (always) more work than the group could handle, with the company often bringing in people from unrelated departments to handle to volume of work. Dealing with claimants can be a hit or miss (usually miss) experience, though often understandable since the claimants are dealing with difficult situations. Expected to answer a high percentage of incoming calls, which can be difficult to impossible to reach based on the volume of calls and the need to have at least a little bit of uninterrupted time to get work done.

    Continue reading
    2 people found this review helpful
  7. 4.0
    Current Employee, more than 5 years

    Life at The Hartford

    Jun 6, 2023 - Assistant Director in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    In general the employees are great people Work/Life Balance Flexible Schedule

    Cons

    Limited upward mobility options Silo'ed Lack of Transparency

    Continue reading
    Be the first to find this review helpful
  8. 3.0
    Current Employee

    Was great until sudden hybrid

    Feb 2, 2023 - Team Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of opportunities to develop and grow. Benefits are of good quality. Work/life balance

    Cons

    Lack of communication, planning, execution. IT is so poorly staffed and overwhelmed, nothing gets addressed. Requests can linger for years. CEO decided seemingly very suddenly that any employee within a certain radius, regardless of their current remote work situation must come into the office at least 2 days a week. Even if said employee was originally hired as a remote employee, previously sent home fully remote pre Covid, or had a previously approved full remote standing with company. “No exceptions.” I can understand the desire to have more of a presence, but forcing people who live on fixed incomes, have acquired a work life balance with children, family or otherwise to start coming in at the drop of a hat is horribly inefficient, and it will cause a lot of valuable employees to seek outside opportunities. Time and money spent on childcare, commuting, car care/wear etc. is not worth losing productivity. Wfh employees put in more time and better production because they’re happy and feel valued/appreciated. I suggest they provide incentives to current or potential hybrid or in office employees (commuting/care care bonus, childcare stipend, higher overall salary).

    Continue reading
    8 people found this review helpful

    The Hartford Response

    Talent and Employee Experience

    Thank you for your feedback. The Hartford is committed to cultivating an environment and culture where all employees feel valued and respected. Sustaining our unique workplace culture is fundamental to our Place of Purpose hybrid work model, which was built to align business performance, collaboration and the flexibility employees value. In true agile fashion, we are continuously testing, learning and adjusting our use of hybrid, office and remote roles. For many employees in various roles across the organization, in-person interaction is key to delivering these benefits and preserving our differentiated culture. We are proud of the ways we engage in two-way dialogue with our employees to discuss feedback and hope you will engage with your manager to address your specific feedback directly.

  9. 3.0
    Current Employee, more than 8 years

    Great company for everything other than work.

    May 28, 2023 - Senior Software Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO - Awesome, Worklife balance - Excellent, Benefits - Great, Salary/Bonus - Very good for the effort expected.

    Cons

    Work - Almost nothing expected as far as is concerned. Just a couple of hours at best per week. Even with so little work expected, you are told by management if you feel this is too much, we can reduce this! Meetings - All day and repeated over and over.

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Former Employee

    Good people & culture

    Jun 6, 2023 - Analyst in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people and culture, average compensation.

    Cons

    Location was the primary negative aspect.

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Great Company

    Jun 7, 2023 - Claims Adjuster in Aurora, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible, benefits, integrity, culture, room for advancements

    Cons

    The could be way better

    Be the first to find this review helpful
Viewing 1 - 10 of 3,362 Reviews
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The Hartford Reviews FAQs

The Hartford has an overall rating of 3.9 out of 5, based on over 3,503 reviews left anonymously by employees. 75% of employees would recommend working at The Hartford to a friend and 72% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, The Hartford employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Hartford. This rating has decreased by -1% over the last 12 months.

75% of The Hartford employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Hartford 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The Hartford to be culture, career development, benefits and the cons to be workplace, management.

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The Hartford photo of: Convenient Onsite TechExpress
The Hartford photo of: Chris Swift and college students who are members of Gamma Iota Sigma
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Glassdoor has 3,503 The Hartford reviews submitted anonymously by The Hartford employees. Read employee reviews and ratings on Glassdoor to decide if The Hartford is right for you.