The Hartford Reviews | Glassdoor

The Hartford Reviews

Updated April 25, 2017
1,313 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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The Hartford CEO Christopher Swift
Christopher Swift
323 Ratings

1,313 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (21)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Inclusive Work Environment
    Team Oriented
    Employee Development and Recognition
    Focus on Innovation and Process Efficiencies

    Cons

    It is a fast paced environment. Strong multi-tasking, prioritization and organizational skills are required. Overall, you are given the tools and support to be successful in your role.

    Advice to Management

    The management team regularly solicits and encourages feedback and suggestions. There is a focus on innovation and correcting inefficiencies. I feel that I'm heard and have a voice.


  2. "My Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Hartford, CT
    Current Employee - Account Manager in Hartford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    Opportunity to advance, great benefits.

    Cons

    Slow to change, sometimes overly conservative, base salary is barely competitive


  3. "IT support for agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Windsor, CT
    Current Employee - IT Support in Windsor, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 3 years)

    Pros

    amazing culture
    the oldest insurance company in the US
    progressive

    Cons

    not paid what you are worth sometimes


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Very supportive, great culture and work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director and Senior Actuarial Consultant in Hartford, CT
    Current Employee - Assistant Director and Senior Actuarial Consultant in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    Great culture, focus on process improvement and employee skill set development, lively work environment, open to new ideas and employee input.

    Cons

    Technological infrastructure, location in downtown Hartford (previously located in Simsbury), reorganization of management structure can occur with greater frequency than is ideal.


  6. Helpful (1)

    "Implementation Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Bloomington, MN
    Current Employee - Implementation Consultant in Bloomington, MN

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    Flexible work schedule, work at home and remote work options, generous PTO, 401k match

    Cons

    Working for a large corporation, your voice is not always heard.


  7. "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than 10 years)

    Pros

    Stability, benefits, culture and work life balance

    Cons

    unclear overall vision with respect ot remaining business segments


  8. Helpful (1)

    "Solid and Steady Company who has weathered some storms"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    Longevity, culture/people, focus on conservative values

    Cons

    Benefits/compensation not the greatest; expense-focused environment to a fault

    Advice to Management

    Remember that employees are truly the bedrock of the organization. We must focus on the customer, but also the employees.


  9. "Great in the beginning, but it went down hill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - High Exposure Claim Representative in Aurora, IL
    Former Employee - High Exposure Claim Representative in Aurora, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than 3 years)

    Pros

    Good pay, ability to buy vacation time, allow remote workers. Company overall is fine, but Claims leaves a lot to be desired.

    Cons

    Unreasonable work loads, no work life balance, they micromanage every move, expect perfection and do not appreciate their employees. They have ridiculous expectations with customer service reviews!

    Advice to Management

    Quit micromanaging and hire people with experience. Get rid of that ridiculous survey!!


  10. "LTD Ability Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Ability Analyst in Lake Mary, FL
    Former Employee - Senior Ability Analyst in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hartford full-time (More than a year)

    Pros

    great benefits that start on day one

    Cons

    NO work life balance; they expect you to work an impossible caseload in a 40 hour work week. They will give you a little overtime but it's still not enough time to handle the caseload. The training is inadequate and there's no consistent support after you come out of training. I had 6 different mentors, all with different teaching styles, who were also under stress to process their impossible caseload while mentoring a new employee. They always talk about work life balance but it's just that, talk. I regularly started my work day before 6AM and left after 5PM, often times working off the clock in the attempt to process my heavy caseload. 2 of my coworkers who were hired with me had panic attacks at their desk. I also know of another former employee who was fired via Skype. Run like the wind from The Hartford. There were 4 people who started working at the Hartford with me. Only 1 of those remain. Don't say you weren't warned.

    Advice to Management

    Stop being immoral and unethical. LISTEN to your employees when they tell you they have no work life balance. STOP BEING GREEDY.


  11. "Any reasonably objective person...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The Hartford full-time (More than 10 years)

    Pros

    A reasonable bye at 1 to 1.10 of book. Brand is strong and recognizable. Distribution has some trust and partnership but it has eroded for some time.

    Cons

    Management culture rules be fear, loathing, mistrust and totalitarian command and control. No independent thinking welcome.
    Never ever provide feedback, especially when offered as anonymous. Absolutely no such thing. They like the notion of feedback but use this as a tool to weed out people that don't comply with this management style.
    Distribution partners have less and less brand loyalty. Some very key senior leaders are weak but hugely empowered with seemingly limited check and balance.

    Advice to Management

    Chris, see the changes needed very close to you. Poor choices allowed to linger too long then scapegoated are a sign. Who's exactly is doing all this hiring that turnsover, Chris? How is the PC turnover? Why?


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