The Hartford Reviews
Updated Jun 8, 2023
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Top Review Highlights by Sentiment
- "Good Benefits are at this" (in 355 reviews)
- "It's a shame this place hires such great people because no one is appreciated." (in 184 reviews)
- "You have a lot more flexibility than most places so work life balance is great." (in 183 reviews)
- "They are flexible and the pay is good" (in 165 reviews)
- "Work from home and flexible schedule" (in 118 reviews)
- "Poor management created a lot of duplicate efforts by employees." (in 120 reviews)
- "To much emphasis on college degrees in IT area where most managers have degree in non" (in 73 reviews)
- "It seems upper management has been under pressure to reduce staff and do more with less." (in 27 reviews)
- "Gossip seems to be more important than working, and favoritism is rampant." (in 27 reviews)
- "Senior Management is constantly increasing goals without increase in compensation while simultaneously increasing job expectations." (in 17 reviews)
Ratings by Demographics
This rating reflects the overall rating of The Hartford and is not affected by filters.
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- Current Employee, more than 10 years★★★★★Featured Review
Hartford Insurance, leading edge in technology, life balance, and DE&IJan 18, 2023 - Software Engineer in Hartford, CTRecommendCEO ApprovalBusiness Outlook
The Hartford is a leading edge technology place to work where Life Balance, Ethics, DE&I and even being Green, all are day to day priorities. People that leave usually come back. The Hartford treats their employees better than anywhere else and that makes the difference.
Compensation has been rumored to be less competitive in the past but that no longer seems to be the case. Working from home is often an option and if a position requires being in the office for collaboration for most positions it is only 2 days a week.
- Current Employee, more than 1 year★★★★★
Work/Life BalanceJun 7, 2023 - CRS I in Dallas, TXRecommendCEO ApprovalBusiness Outlook
Work life balance 100% remote Competitive pay
Can be busy at times
- Current Employee, more than 3 years★★★★★
Good company that needs more investment in ITMay 26, 2023 - Underwriter in Chicago, ILRecommendCEO ApprovalBusiness Outlook
Strong emphasis on providing an enjoyable culture. Access to many ERG groups
The computer systems are at least a decade behind my previous employer. In talking with seasoned employees, they felt that there isn't enough budget that goes to improving the computer systems.Continue reading
- Current Employee★★★★★
Personal lines salesMay 23, 2023 - Sales ConsultantRecommendCEO ApprovalBusiness Outlook
Good amount of Pto, remote
Personal lines sales:Micro managed, back to back calls nonstop. Expected to be at your desk taking calls 95-98% of your day. Have to jump through hoops to get commission, goals are high $100-$500 commission for meeting and exceeding goals. Can be cut in half if close rate is too low or bundle rate is too low. Managers/leadership act like everything is okay. Doing the job of sales and service for the same pay. No pay raises. Have to work weekends even if you’ve been there for years. Managers ignore the quality of customers /prices we get, but expect us to sell everything possible. If you’re in this department try to get out. Toxic environment covered up with woohoos and emojis in the team chat.Continue reading
- Former Employee, more than 3 years★★★★★
Team can be great, but not so much the workMay 21, 2023 - Ability AnalystRecommendCEO ApprovalBusiness Outlook
My experience as a claims handler involved a friendly and supportive team, with a team leader I could trust. The Hartford offers decent benefits, if only middle of the scale pay.
However, there was always (always) more work than the group could handle, with the company often bringing in people from unrelated departments to handle to volume of work. Dealing with claimants can be a hit or miss (usually miss) experience, though often understandable since the claimants are dealing with difficult situations. Expected to answer a high percentage of incoming calls, which can be difficult to impossible to reach based on the volume of calls and the need to have at least a little bit of uninterrupted time to get work done.Continue reading
- Current Employee, more than 5 years★★★★★
Life at The HartfordJun 6, 2023 - Assistant Director in Hartford, CTRecommendCEO ApprovalBusiness Outlook
In general the employees are great people Work/Life Balance Flexible Schedule
Limited upward mobility options Silo'ed Lack of TransparencyContinue reading
- Current Employee★★★★★
Was great until sudden hybridFeb 2, 2023 - Team LeaderRecommendCEO ApprovalBusiness Outlook
Lots of opportunities to develop and grow. Benefits are of good quality. Work/life balance
Lack of communication, planning, execution. IT is so poorly staffed and overwhelmed, nothing gets addressed. Requests can linger for years. CEO decided seemingly very suddenly that any employee within a certain radius, regardless of their current remote work situation must come into the office at least 2 days a week. Even if said employee was originally hired as a remote employee, previously sent home fully remote pre Covid, or had a previously approved full remote standing with company. “No exceptions.” I can understand the desire to have more of a presence, but forcing people who live on fixed incomes, have acquired a work life balance with children, family or otherwise to start coming in at the drop of a hat is horribly inefficient, and it will cause a lot of valuable employees to seek outside opportunities. Time and money spent on childcare, commuting, car care/wear etc. is not worth losing productivity. Wfh employees put in more time and better production because they’re happy and feel valued/appreciated. I suggest they provide incentives to current or potential hybrid or in office employees (commuting/care care bonus, childcare stipend, higher overall salary).Continue reading
Thank you for your feedback. The Hartford is committed to cultivating an environment and culture where all employees feel valued and respected. Sustaining our unique workplace culture is fundamental to our Place of Purpose hybrid work model, which was built to align business performance, collaboration and the flexibility employees value. In true agile fashion, we are continuously testing, learning and adjusting our use of hybrid, office and remote roles. For many employees in various roles across the organization, in-person interaction is key to delivering these benefits and preserving our differentiated culture. We are proud of the ways we engage in two-way dialogue with our employees to discuss feedback and hope you will engage with your manager to address your specific feedback directly.
- Current Employee, more than 8 years★★★★★
Great company for everything other than work.May 28, 2023 - Senior Software DeveloperRecommendCEO ApprovalBusiness Outlook
PTO - Awesome, Worklife balance - Excellent, Benefits - Great, Salary/Bonus - Very good for the effort expected.
Work - Almost nothing expected as far as is concerned. Just a couple of hours at best per week. Even with so little work expected, you are told by management if you feel this is too much, we can reduce this! Meetings - All day and repeated over and over.Continue reading
- Former Employee★★★★★
Good people & cultureJun 6, 2023 - Analyst in Hartford, CTRecommendCEO ApprovalBusiness Outlook
Good people and culture, average compensation.
Location was the primary negative aspect.
- Current Employee★★★★★
Great CompanyJun 7, 2023 - Claims Adjuster in Aurora, ILRecommendCEO ApprovalBusiness Outlook
Very flexible, benefits, integrity, culture, room for advancements
The could be way better
The Hartford Reviews FAQs
The Hartford has an overall rating of 3.9 out of 5, based on over 3,503 reviews left anonymously by employees. 75% of employees would recommend working at The Hartford to a friend and 72% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
75% of The Hartford employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Hartford 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at The Hartford to be culture, career development, benefits and the cons to be workplace, management.
The Hartford Response
Talent and Employee Experience