The Hartford Reviews

Pros

The Hartford is a leading edge technology place to work where Life Balance, Ethics, DE&I and even being Green, all are day to day priorities. People that leave usually come back. The Hartford treats their employees better than anywhere else and that makes the difference.

Cons

Compensation has been rumored to be less competitive in the past but that no longer seems to be the case. Working from home is often an option and if a position requires being in the office for collaboration for most positions it is only 2 days a week.

Pros

Work life balance 100% remote Competitive pay

Cons

Can be busy at times

Pros

Strong emphasis on providing an enjoyable culture. Access to many ERG groups

Cons

The computer systems are at least a decade behind my previous employer. In talking with seasoned employees, they felt that there isn't enough budget that goes to improving the computer systems.

Pros

Good amount of Pto, remote

Cons

Personal lines sales:Micro managed, back to back calls nonstop. Expected to be at your desk taking calls 95-98% of your day. Have to jump through hoops to get commission, goals are high $100-$500 commission for meeting and exceeding goals. Can be cut in half if close rate is too low or bundle rate is too low. Managers/leadership act like everything is okay. Doing the job of sales and service for the same pay. No pay raises. Have to work weekends even if you’ve been there for years. Managers ignore the quality of customers /prices we get, but expect us to sell everything possible. If you’re in this department try to get out. Toxic environment covered up with woohoos and emojis in the team chat.

Pros

My experience as a claims handler involved a friendly and supportive team, with a team leader I could trust. The Hartford offers decent benefits, if only middle of the scale pay.

Cons

However, there was always (always) more work than the group could handle, with the company often bringing in people from unrelated departments to handle to volume of work. Dealing with claimants can be a hit or miss (usually miss) experience, though often understandable since the claimants are dealing with difficult situations. Expected to answer a high percentage of incoming calls, which can be difficult to impossible to reach based on the volume of calls and the need to have at least a little bit of uninterrupted time to get work done.

Pros

In general the employees are great people Work/Life Balance Flexible Schedule

Cons

Limited upward mobility options Silo'ed Lack of Transparency

Pros

Lots of opportunities to develop and grow. Benefits are of good quality. Work/life balance

Cons

Lack of communication, planning, execution. IT is so poorly staffed and overwhelmed, nothing gets addressed. Requests can linger for years. CEO decided seemingly very suddenly that any employee within a certain radius, regardless of their current remote work situation must come into the office at least 2 days a week. Even if said employee was originally hired as a remote employee, previously sent home fully remote pre Covid, or had a previously approved full remote standing with company. “No exceptions.” I can understand the desire to have more of a presence, but forcing people who live on fixed incomes, have acquired a work life balance with children, family or otherwise to start coming in at the drop of a hat is horribly inefficient, and it will cause a lot of valuable employees to seek outside opportunities. Time and money spent on childcare, commuting, car care/wear etc. is not worth losing productivity. Wfh employees put in more time and better production because they’re happy and feel valued/appreciated. I suggest they provide incentives to current or potential hybrid or in office employees (commuting/care care bonus, childcare stipend, higher overall salary).

Pros

PTO - Awesome, Worklife balance - Excellent, Benefits - Great, Salary/Bonus - Very good for the effort expected.

Cons

Work - Almost nothing expected as far as is concerned. Just a couple of hours at best per week. Even with so little work expected, you are told by management if you feel this is too much, we can reduce this! Meetings - All day and repeated over and over.

Pros

Good people and culture, average compensation.

Cons

Location was the primary negative aspect.

Pros

Very flexible, benefits, integrity, culture, room for advancements

Cons

The could be way better