The Hartford Reviews | Glassdoor

The Hartford Reviews

Updated October 19, 2017
1,448 reviews

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3.1
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The Hartford CEO Christopher Swift
Christopher Swift
399 Ratings

1,448 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good Job and Good People but Still Growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Lines Sales in Scottsdale, AZ
    Current Employee - Personal Lines Sales in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (Less than a year)

    Pros

    Beautiful facilities that are brand new and really modern.
    Good people that want to help and are good to work around. Management really tries to help and they are changing a lot to make it better.
    Systems are easy to use especially compared to several other insurance companies I have worked for.
    Management does a lot to show appreciation and you can tell they are really trying especially with some of the recent changes.

    Cons

    Training needs a lot of work but to be fair the people try. if you do not have a license from a previous employer get ready you have to figure it out for yourself.
    The site is fairly new so they are still figuring some things out.

    Advice to Management

    Get more calls especially at night. Keep listening to employees and making the changes that you have been.


  2. "Outstanding Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    Career Progression and Development Opportunities. Pay for performance environment. Supportive Leadership Teams

    Cons

    Collaboration between departments needs to improve.

  3. "Great place to work with additional career opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Approves of CEO

    I have been working at The Hartford full-time (More than a year)

    Pros

    Work from home, Time Flexibility, Great atmosphere.

    Cons

    I have nothing negative to say


  4. "A good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    Management is supportive, co workers are laid back, senior leadership pays attention

    Cons

    Underwriter training was great for understanding the Hartford underwriting guidelines/appetite, but did little to prepare me for the processes to do the job.

    Advice to Management

    Keep it up. Have a more formal training for the processes.


  5. "Company is trying to find its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at The Hartford full-time (More than 10 years)

    Pros

    Great Benefits and generous PTO, also allowed to purchase 5 days.

    Cons

    Company is in constant flux trying to right size their workforce


  6. "Not enough adjusters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than 3 years)

    Pros

    The fellow employees in my department were a great group of people to work with. Even though we were remote employees, we always had the ability to reach out to one another for help, to run ideas by, to commiserate, etc. Great teamwork.

    Cons

    Claim volume was much too high, if you wanted to realistically reach and exceed your goals, actually give customers the time and attention their claims deserved, provide timely resolutions.

    Advice to Management

    In this day and age the insurance world will continue to see an increase in claim volume, the massive storms are not going away, thefts (personal and commercial) continue to rise, etc. You need to hire more adjusters. Don't spend months talking about it, just do it. You're losing good employees who truly care about what they do and care about the customers. Persistent high claim volumes and not enough adjusters leads to major burnout, lowered file quality scores. Be the better insurance company that people want to work for.


  7. "Great Culture!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Pros

    Inclusive and collaborative environment. Highly ethical.

    Cons

    I can't think of any cos at this point.

  8. Helpful (2)

    "Has potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Counsel in Las Vegas, NV
    Former Employee - Senior Staff Counsel in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time (Less than a year)

    Pros

    Good benifets, flexiable working, co employees are typically great.

    Cons

    Management not desirable, unless your in the circle you will not move up, advancement never likely.

    Advice to Management

    Give people a chance to advance you will keep your talented


  9. Helpful (1)

    "Management, People, and Metric Driven Sales Enviornment"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at The Hartford full-time

    Pros

    Full time, opportunities to make overtime pay, opportunities for remote work.

    Cons

    Difficult to make substantial commission as compared to other p&c insurance companies.

    Advice to Management

    Take actionable steps to make sure female employees feel safe and respected by their coworkers, especially when concerns are voiced to HR.

    The Hartford Response

    Oct 19, 2017 – Employer Brand Specialist

    Thank you for your feedback. As a company committed to cultivating an environment and culture where all employees feel valued and respected, we take feedback such as this very seriously. So we may... More


  10. Helpful (2)

    "average old company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Hartford, CT
    Current Employee - Underwriter in Hartford, CT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    stable company in a stable industry which gives you a certain sense of job security

    Cons

    mundane, boring, slow to change old company with below average pay and a lack of employee engagement.


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