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The Hartford Reviews

Updated January 17, 2018
868 reviews

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Current Employees

3.7
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The Hartford CEO Christopher Swift
Christopher Swift
299 Ratings

868 Employee Reviews

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Pros
  • Work life balance is sought by leadership (in 146 reviews)

  • Work from home options becoming more widely available (in 102 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Hartford, Great Company. Western Work Comp, Great Department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Scottsdale, AZ
    Current Employee - Current Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 3 years)

    Pros

    Great support system! All levels of Western Work Comp available and willing to help. You just have to take the initiative to use your resources. Pay is equal to and even above industry standard for level of experience. Upward mobility and many opportunities available for those not afraid of work. Metrics system is fair and based on your level of performance for annual merit/bonus increase Management is supportive and proactive in problem solving. Flexible hours and occasional remote work available based on performance. Good work = Good Rewards.

    Cons

    Work Comp has cycles of high intake but management does work on alleviating as much as they can. Claim intake is actually a good thing, job security.


  2. "The Hartford"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    I have been at The Hartford for two years now and cannot say a bad word about my experience. There has not been a single day where I have thought about changing the company I work for, or not enjoyed my work. The Hartford is a company that is extremely proud of its history, cultures, and values - as it should be. Being in business for 200+ years should tell you a great deal about a company. The company has an inclusive culture that fosters personal and professional growth, and sets a very high bar for values - which everyone is expected to meet, regardless of position.

    Some added benefits of working at The Hartford include the work/life balance. Many companies preach it, but The Hartford actually provides a good work/life balance.

    Compensation is competitive, and benefits are generous. Fringe benefits such as certain building amenities make it all that much better.

    Cons

    No Cons. Glassdoor makes me enter 5 words.

  3. "Hartford Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Charlotte, NC
    Current Employee - Customer Service Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    Strong leadership
    Excellent growth opportunities
    Remote work
    great overall benefits including paid time off

    Cons

    I can't complain, it has been an awesome job experience for me. It has allowed me to finish my degree and grow my career


  4. "Customer Service Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Windsor, CT
    Current Employee - Customer Service Specialist in Windsor, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    The Managers are friendly and always eager to help
    Excellent Benefits
    The Hartford Cares about it's employees from the front line ones to Higher Management

    Cons

    Lack of Career Development for employees in my field and also Investment in Advance Technology making it easier to do business with us with all of our partners

    Advice to Management

    Expectations in my field of operations do not match the environment and/or reflect realistic goals


  5. "Inclusive Culture with career opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Hartford, CT
    Current Employee - Human Resources in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    The Hartford is a company that offers career development and cares about their employees. The Hartford is relatively large yet you will walk down the halls and stop to have conversations with colleagues that you know personally and professionally! There is a large Employee Resource Group network that enables networking and personal development. Also love that The Hartford wants their employees to be healthy so many programs and benefits support health & wellness.

    Cons

    It can take longer for decisions to be made due to stakeholder management. The company has made significant improvements over the years, but can feel long to employees that have worked in fast paced organizations.

    Advice to Management

    Continue your great communication plans! Senior leadership is skilled at keeping the company in the know with goals and results while recognizing employees for their contributions - it takes a village of skilled employees!


  6. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Hartford, CT
    Current Employee - Operations Manager in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 8 years)

    Pros

    Very employee focused. Constantly seeking input and implementing changes based on the feedback. They offer free parking unlike their major competitor down the road...

    Cons

    Seems they are very focused on growing careers for recent college grads when they have a ton of very tenured staff


  7. "The Hartford"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    great overall company to work for.

    Cons

    no 'cons' at this time.

  8. "Great place for personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    Company offers extensive library of training courses that allow you to personalize and self-direct your development.
    Managers meet frequently with each of their employees with specific focus on employee development.
    Managers receive extensive training and guidelines to lead effective teams.
    Internal transfers are encouraged to build broader skills and expand career opportunities.

    Cons

    If you are not comfortable with change or improving your skills, this may not be the right place for you.


  9. "Amazing Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    Great culture and fantastic people

    Cons

    Medical Benefits could be better


  10. "Great Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than a year)

    Pros

    Collaboration, talented individuals to learn from, management caring for their employees, work life balance, work from home flexibility

    Cons

    I can't think of any right now other than a large number of opportunities are currently in Hartford, CT and although Sr. leaders are moving towards having leadership roles outside of Hartford, they need to continue on this path even greater if they want the best talent. I'm in Hartford, but know that it is not a place that is attracting and keeping competitive talent.

    Advice to Management

    Keep up the focus on being the best employer and in turn the employees will be happy and provide gold standard support and value to the consumers


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