The Hartford Reviews | Glassdoor

The Hartford Reviews

Updated October 18, 2017
1,447 reviews

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1,447 Employee Reviews

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  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Simsbury, CT
    Current Employee - Anonymous Employee in Simsbury, CT
    Recommends
    Approves of CEO

    Pros

    Great company, a lot of different places to go

    Cons

    Depending on your position, limited room for upward mobility

    Advice to Management

    Support and encourage your direct reports


  2. Helpful (3)

    "Great for a Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    No opinion of CEO

    Pros

    -Flexible
    -Nice People
    -Want you to succeed
    -Instill loyalty
    -Tuition reimbursement
    -My manager was amazing
    -Team oriented
    -They try to promote from within

    Cons

    Still a call center, some managers are still backstabbing and will not work with you or look for reasons to get rid of you

    Advice to Management

    Get rid of the supervisors that don't let their employers get promoted! Find more ways besides "paper" to get people off the phone.

  3. "They always do the right thing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends

    I worked at The Hartford full-time (More than 3 years)

    Pros

    While I worked there, they were very forward-thinking with respect to HR management, invested in their staff - particularly with their emerging leadership program, and always erred on the side of doing the right thing. Highly ethical and highly respected.

    Cons

    Standard bureaucracy of a larger company, not particularly innovative from a product perspective, poor recent financial performance

    Advice to Management

    Enjoyed working there, learned a lot, was a shame my division was sold off.


  4. "Grounded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Phoenix, AZ
    Current Employee - Team Leader in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    Flexibility, Training, Advancement, Opportunities, and the type of work is personally rewarding.

    Cons

    Takes a special person to cope with volume. More work than can be done, requiring more than a 40 hour work week.

    Advice to Management

    Improve on the spot recognition program with higher money incentives. It needs to be more meaningful. Thanks you's are nice but sometimes $$ is warranted to promote excitement and energy.


  5. Helpful (1)

    "The Hartford is a great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTD Ability Analyst in Bloomington, MN
    Current Employee - LTD Ability Analyst in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    The company offers good benefits.

    Cons

    To much work at times to get done in a limited amount of time.

    Advice to Management

    People have lives outside The Hartford.


  6. "Good job so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Hartford, CT
    Current Employee - Claims Adjuster in Hartford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hartford full-time (Less than a year)

    Pros

    Huge company with a lot of ammenities. Predictable hours, flex time, laid back managers, willing to teach the job to new employees.

    Cons

    Some down time at the beginning. Newer employees have less flexibility with time.


  7. "Great First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Associate in Simsbury, CT
    Former Employee - Sales Support Associate in Simsbury, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Hartford full-time (Less than a year)

    Pros

    I loved that it was an equal work environment and people seemed to really enjoy what they did

    Cons

    management allowed too much drama to occur

    Advice to Management

    take your workers opinions into account

  8. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Lead in Hartford, CT
    Former Employee - QA Lead in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than 3 years)

    Pros

    Very adaptable to mothers and women.
    Allows remote work when needed.
    Excellent training available.
    Good managers .
    Managers support the employees and back them up when needed.

    Cons

    none at all. Not applicable

    Advice to Management

    None at all. Not applicable


  9. "A very engaging and diverse company committed to development and growth of its employees as well as the community."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative
    Former Employee - Claims Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Hartford full-time

    Pros

    Customer Service committment for timely and accurate adjustments.

    Cons

    System updates needed to improve customer service.


  10. "The Best Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    Excellent work environment - great people, great benefits, rewards and recognition, opportunity for advancement.

    Cons

    Very busy in call center - could benefit from more time for daily team huddles for front line employees and time in between calls in mornings and daytime hours for both employee and customer experience. Technology - outdated and buggy internal computer programs and systems in call centers.

    Advice to Management

    Continue to increase promotion from within the front-line call center operations up to management and executive management level roles. Front line leaders potentially have a thorough, comprehensive understanding of our business, our customers, our strengths, weaknesses, opportunities, and threats gained from daily interaction with the marketplace. They have that close view perspective and understand what it takes for operational efficiency to happen, as well as growth and customer satisfaction. With education, front line leaders can take on higher level, broader leadership roles in upper levels of the organization using their pperspective and experience sharing data across the organization. Their promotion will inspire front line employees who will reflect their inspiration in their daily interactions with our customers as the see many others advance before them. This potentially can make The Hartford one of the top celebrated companies to work for, with innovative insights shared at high levels om the organization, and faster, more clear decision making based on understanding of our customers, businesses, and what it takes to be efficient and deliber excellent financial performance.


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