The Hartford 1,286 Reviews | Glassdoor

The Hartford Reviews

Updated March 27, 2017
1,286 reviews

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Full-time Part-time

1,286 Employee Reviews

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Pros
Cons
  • Work/Life balance has slowly shifted negatively due to high employee turnover and not hiring new replacements (in 62 reviews)

  • This is suppose to be a call center but it is not (in 44 reviews)

More Pros and Cons

  1. Helpful (1)

    "Positive work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Oklahoma City, OK
    Current Employee - Customer Care Representative in Oklahoma City, OK
    Recommends
    Approves of CEO

    Pros

    Plenty of paid time off and good work life balance

    Cons

    the job can be very repetitive

    Advice to Management

    good job


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Simsbury, CT
    Current Employee - Anonymous Employee in Simsbury, CT
    Recommends
    Approves of CEO

    Pros

    Great company, a lot of different places to go

    Cons

    Depending on your position, limited room for upward mobility

    Advice to Management

    Support and encourage your direct reports


  3. Helpful (3)

    "Great for a Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    No opinion of CEO

    Pros

    -Flexible
    -Nice People
    -Want you to succeed
    -Instill loyalty
    -Tuition reimbursement
    -My manager was amazing
    -Team oriented
    -They try to promote from within

    Cons

    Still a call center, some managers are still backstabbing and will not work with you or look for reasons to get rid of you

    Advice to Management

    Get rid of the supervisors that don't let their employers get promoted! Find more ways besides "paper" to get people off the phone.


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  5. "They always do the right thing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends

    I worked at The Hartford full-time (More than 3 years)

    Pros

    While I worked there, they were very forward-thinking with respect to HR management, invested in their staff - particularly with their emerging leadership program, and always erred on the side of doing the right thing. Highly ethical and highly respected.

    Cons

    Standard bureaucracy of a larger company, not particularly innovative from a product perspective, poor recent financial performance

    Advice to Management

    Enjoyed working there, learned a lot, was a shame my division was sold off.


  6. "Grounded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Phoenix, AZ
    Current Employee - Team Leader in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    Flexibility, Training, Advancement, Opportunities, and the type of work is personally rewarding.

    Cons

    Takes a special person to cope with volume. More work than can be done, requiring more than a 40 hour work week.

    Advice to Management

    Improve on the spot recognition program with higher money incentives. It needs to be more meaningful. Thanks you's are nice but sometimes $$ is warranted to promote excitement and energy.


  7. Helpful (1)

    "The Hartford is a great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTD Ability Analyst in Bloomington, MN
    Current Employee - LTD Ability Analyst in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    The company offers good benefits.

    Cons

    To much work at times to get done in a limited amount of time.

    Advice to Management

    People have lives outside The Hartford.


  8. "Good job so far."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Hartford, CT
    Current Employee - Claims Adjuster in Hartford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hartford full-time (Less than a year)

    Pros

    Huge company with a lot of ammenities. Predictable hours, flex time, laid back managers, willing to teach the job to new employees.

    Cons

    Some down time at the beginning. Newer employees have less flexibility with time.


  9. "Great First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Associate in Simsbury, CT
    Former Employee - Sales Support Associate in Simsbury, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Hartford full-time (Less than a year)

    Pros

    I loved that it was an equal work environment and people seemed to really enjoy what they did

    Cons

    management allowed too much drama to occur

    Advice to Management

    take your workers opinions into account


  10. "Excellent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Lead in Hartford, CT
    Former Employee - QA Lead in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than 3 years)

    Pros

    Very adaptable to mothers and women.
    Allows remote work when needed.
    Excellent training available.
    Good managers .
    Managers support the employees and back them up when needed.

    Cons

    none at all. Not applicable

    Advice to Management

    None at all. Not applicable


  11. "A very engaging and diverse company committed to development and growth of its employees as well as the community."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative
    Former Employee - Claims Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Hartford full-time

    Pros

    Customer Service committment for timely and accurate adjustments.

    Cons

    System updates needed to improve customer service.



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