The Hartford 1,257 Reviews | Glassdoor

The Hartford Reviews

Updated February 22, 2017
1,257 reviews

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1,257 Employee Reviews

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  1. "Implementation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager in Minneapolis, MN
    Current Employee - Implementation Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than a year)

    Pros

    Great products, WFH flexibility, good benefits

    Cons

    out of date technology, slow to improve


  2. "Customer Care Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Team
    Current Employee - Customer Care Team
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (Less than a year)

    Pros

    Work life balance, benefits including 6% match on 401K, comfortable working environment, values diversity.

    Cons

    The quality metric system needs to be overhauled. The scoring sets employees up for a "never good enough" experience. The notion of development often seems like a sales pitch.


  3. Helpful (1)

    ""Is this good for the company?""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Underwriter in Charlotte, NC
    Current Employee - Commercial Underwriter in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Hartford full-time (More than 3 years)

    Pros

    Great starting pay for recent graduates. Good on the job training. Opportunity for career development with specialty underwriting projects.

    Cons

    No room for advancement. Work/Life balance has slowly shifted negatively due to high employee turnover and not hiring new replacements. Underwriting is turning into a call center for agents and management will support the agent relationship over underwriter decisions

    Advice to Management

    Don't let it feel like your in office space the movie.


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  5. Helpful (3)

    "Company going different direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hartford full-time (More than 5 years)

    Pros

    Work from home, benefits, time off

    Cons

    Company firing and giving first/final warnings for minor mistakes, pricing itself out of market with high premiums for customers, cutting costs is company's priority, no room for advancement

    Advice to Management

    New CEO


  6. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Hartford full-time

    Pros

    Great company to work for

    Cons

    There are no negatives about this company


  7. "Strong company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 10 years)

    Pros

    - Ethical company
    - strong values
    - supportive environment
    - flexible and remote work arrangements

    Cons

    - flexibility not available for all roles


  8. Helpful (1)

    "Assistant Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than a year)

    Pros

    Excellent pay, time off policy, work-life balance depending on your manager, colleagues and benefits.

    Cons

    Siloed workforce, slow management response to the marketplace, limited career advancement. Advancement seems to be based on favoritism. Some directors like to appear to be busy for show.

    Advice to Management

    Take a look at some of the dead weight at the director level and pay attention to the younger mindset.


  9. Helpful (4)

    "very political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Actuarial Analyst in Hartford, CT
    Former Employee - Actuarial Analyst in Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time (More than a year)

    Pros

    competitive benefits at least in actuarial

    Cons

    very political environment, your merits will be overlooked if you're a minority


  10. "Risk Engineering Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Engineering Consultant in Rancho Cordova, CA
    Current Employee - Risk Engineering Consultant in Rancho Cordova, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than a year)

    Pros

    Management team that cares about their staff members and provide regular feedback regarding performance levels.

    Cons

    Internal processes and systems are a bit clunky, especially for a company that's been around as long as The Hartford has.

    Advice to Management

    Paperwork and report writing process is unnecessarily lengthy and time consuming. Reports can and should be trimmed to remove that which is not needed or used by underwriting.


  11. Helpful (4)

    "Stay on top of things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    •Salary
    •Benefits
    •PTO is generous
    •Work - life balance
    •Wellness focus
    •History and local presence
    •Free parking and home office shuttle

    Cons

    •Executive and higher management tiers are showing signs of stress , pressure and this is then expressed in frantic decision making in the business units. Your manager will be under even more stress than you which will quickly become apparent to you.
    •Diversity and Inclusion is the mantra but is not uniformly practiced.
    •Data driven overload
    •Finish line is often moved.
    •Not every manager is at ease with the continuous performance dialogue the company espouses. Some are. Some cringe at more than an annual and mid term review, it's just too personal. Many styles have emerged lately. Learn your manager's actual communication and feedback style and shorthand. Observe it, ask others for objective opinions ( don't gossip, just get the landscape). Not understanding this can create unpleasant surprises and damage careers.
    •If you are a naturally trusting person, check yourself often here. Be yourself but be on guard.
    •Find an outside mentor if you need to vent. Do not do it within these walls.
    •A difficult place to work these days
    •The company has an honorable history and many fear that this is falling apart on the inside
    •Everyone is pretty busy watching themselves, it's sad, but healthy cynicism is a job aid if you choose a career here

    Advice to Management

    •Spend smart money to make smart money
    •Value employees
    •Consider spending more on developers
    •Company feels disheveled - acronyms, actual initiatives and new systems sound like a big mess of platitudes for The Street. Not even your employees understand which is which, let alone producers.
    •Keep the history of this great company in mind as you consider the future.



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