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The Hartford

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The Hartford

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The Hartford Employee Reviews about "work life balance"

Updated Nov 18, 2021

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Found 3,432 of over 3K reviews
4.0
77% Recommend to a Friend
The Hartford CEO Christopher Swift
89% Approve of CEO

Found 434 of over 3K reviews

4.0
77%
Recommend to a Friend
89%
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
1,469 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good Benefits are at this(in 336 reviews)
  • "It's a shame this place hires such great people because no one is appreciated.(in 191 reviews)
  • "You have a lot more flexibility than most places so work life balance is great.(in 171 reviews)
  • "They are flexible and the pay is good(in 155 reviews)
  • "Work from home is great(in 111 reviews)
Cons
  • "Poor management created a lot of duplicate efforts by employees.(in 116 reviews)
  • "Poor training and documentation.(in 77 reviews)
  • "To much emphasis on college degrees in IT area where most managers have degree in non(in 72 reviews)
  • "It seems upper management has been under pressure to reduce staff and do more with less.(in 30 reviews)
  • "Expect to work long hours and take work home.(in 26 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Hartford and is not affected by filters.

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Reviews about "work life balance"

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434
  1. 5.0
    Current Employee, more than 8 years

    Flexibility & Career Growth

    Mar 2, 2020 - Corporate Trainer in Bloomington, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work/Life balance is great: I am so glad I did not have to give up on my career when my kids were born. My organization has been able to provide me with PT work AND continues to develop my skills and knowledge. I do not have to put anything on hold and can focus on my family and my career aspirations. Diversity & Inclusion: Is considered in everything we do. I appreciate that I am a person to The Hartford and they treat me as such. My voice matters, my history, my culture, what makes me, me matters to them. Continuous Advancement: Once you are performing well you can take on plenty of stretch assignments, join employee resource groups, take classes, grab a mentor, take a leadership pathway course - ANYTHING - nothing is stopping you from developing, it's great.

    Cons

    Not every operation is as forward thinking.

    1 person found this review helpful
  2. 4.0
    Former Employee, more than 10 years

    Benefits

    Sep 6, 2021 - Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility and great work life balance

    Cons

    Difficult to get promoted due to the number of employees

    Be the first to find this review helpful
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  4. 4.0
    Current Employee

    Overall good company

    May 20, 2021 - Asset Management in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you work a salary or non call center type role then you have a lot of flexibility and work life balance

    Cons

    If you would an hourly role, more specifically one of the customer service roles, you have little to no time flexibility. You are treated more like a number than a person. All the great things about the company really don’t apply to the call center type roles.

    Continue reading
    3 people found this review helpful
  5. 4.0
    Current Employee

    Customer care

    Sep 2, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits, paid time off and training were all really good

    Cons

    Pay wasn't as competitive and the available hours for work made a life/work balance difficult

    Be the first to find this review helpful
  6. 1.0
    Former Employee, more than 1 year

    LTD Ability Analyst

    Apr 24, 2017 - Lagerist / Abteilungsleiter Retouren und Mode in Lake Mary, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benefits that start on day one

    Cons

    NO work life balance; they expect you to work an impossible caseload in a 40 hour work week. They will give you a little overtime but it's still not enough time to handle the caseload. The training is inadequate and there's no consistent support after you come out of training. I had 6 different mentors, all with different teaching styles, who were also under stress to process their impossible caseload while mentoring a new employee. They always talk about work life balance but it's just that, talk. I regularly started my work day before 6AM and left after 5PM, often times working off the clock in the attempt to process my heavy caseload. 2 of my coworkers who were hired with me had panic attacks at their desk. I also know of another former employee who was fired via Skype. Run like the wind from The Hartford. There were 4 people who started working at the Hartford with me. Only 1 of those remain. Don't say you weren't warned.

    Continue reading
    7 people found this review helpful
  7. 5.0
    Current Employee, more than 1 year

    Good people good culture and good job

    Aug 20, 2019 - Personal Lines Sales in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are really positive and professional, even management. You have a lot more flexibility than most places so work life balance is great. They really listen to your ideas and concern and make changes. Work from home opportunities

    Cons

    Call volume goes from crazy busy to slow and a lot of time they are begging for overtime when it is not busy.

    Continue reading
    2 people found this review helpful
  8. 2.0
    Former Employee

    My experience was dreadful with this organization.

    Mar 28, 2012 - Customer Service Representative in Gold River, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only positive thing I can honestly say about this organization is that an individual work life balance is encouraged and supported.

    Cons

    No room form growth. Nepotism is the norm. Friendship over talent. Senior management word is not to be trusted. Warning not a great place for minorities to work.

    Continue reading
    1 person found this review helpful
  9. 2.0
    Current Employee

    Was once a decent place to work...hope things turn around.

    Jul 20, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The paycheck and some of the benefits. Some good people, but even those seem to be flying out the door more and more, which is really a infinite con.

    Cons

    Leadership that doesn't seem to know what they want to do. Historic management that clearly didn't know what they were doing. Employees that don't seem to have the tools or the skills to compete in the marketplace. Work life balance doesn't mean working from home is a good thing in many cases. Doesn't have the clout it thinks it has. Musical chairs of employees and management. Your traditional corporate politics company, its everywhere.

    Continue reading
    4 people found this review helpful
  10. 4.0
    Current Employee

    Good learning

    Mar 17, 2012 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work life balance and learning

    Cons

    rewards are not in line with the industry

    Continue reading
    Be the first to find this review helpful
  11. 1.0
    Former Employee, more than 1 year

    Most hated job I have ever had

    Sep 27, 2017 - Customer Relationship Specialist in New Hartford, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The co-workers I had were really wonderful

    Cons

    I don't even know where to beginning . It is a call center environment. They micro manage your every move up to the point where I had my manager coming over to my desk or messaging me if I was doing something wrong in that moment. The objectives are very unclear. They pay attention to so many stats that it is very unclear what they are asking for. It is a difficult work environment. They also talk up their benefits a lot but they really aren't great. Their health plans are terrible. The 401K is nice. The work life balance that they so heavily promote isn't even close to what they say. You are constantly competing to get days off with others around you. If a day isn't available then you are out of luck and you have to call in. If you call in too many times then you get spoke to and eventually fired. There are so many people that quit while I was working there and even though some people like it - a lot of people wanted out.

    Continue reading
    6 people found this review helpful
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