The Hershey Company Reviews | Glassdoor

The Hershey Company Reviews

Updated February 12, 2017
128 reviews

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3.0
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The Hershey Company President, CEO and Director John P. (J.P.) Bilbrey
John P. (J.P.) Bilbrey
42 Ratings

128 Employee Reviews

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Pros
  • Good work life balance, good for people with families (in 18 reviews)

  • Great people with good intentions (in 30 reviews)

Cons
  • Work-life balance was difficult (in 31 reviews)

  • There can be many work weekends and long hours at times (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great If You Are An Employee - Crappy If You Are A Contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Hershey, PA
    Current Contractor - Anonymous Contractor in Hershey, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Hershey Company as a contractor (Less than a year)

    Pros

    Employees are treated great with great pay and benefits.

    Cons

    If you are a contract employee you are like a 2nd class citizens. Contract employees get no paid time off and no paid holidays. They have now instituted a policy that once you have been at the company as a contract worker for 12 months you have to leave for 90 days. There are people that up till now have been contract workers here for years and are now being told they will have to take 90 days off then come back. Who can afford to have 90 days off and what is to say you will even get your job back.

    Advice to Management

    Treat your contract workers better and make sure your managers are hiring the people that are actually truly qualified for the job and not just younger or good friends of the person doing the hiring.


  2. "No time for anything else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hershey Company full-time

    Pros

    Weekly pay and starting rate for packer

    Cons

    You have to wait until you are qualified to make the full rate and it takes months. You are not guaranteed the job you were hired for

    Advice to Management

    Be on the floor more so your employees aren't giving the orders to the new hires. There should be leads on each line.


  3. "Sr. Brand Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Hershey, PA
    Former Employee - Anonymous Employee in Hershey, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Hershey Company full-time (More than 3 years)

    Pros

    Who wouldn't love to work around chocolate. Great brands!

    Cons

    Leadership biases and slow career movement unless you have been chosen for a fast track

    Advice to Management

    Remember that people are at the heart of making the business successful. Be fair and reward good people and work.


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  5. Helpful (1)

    "Not always fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales and Merchandiser in Fort Worth, TX
    Current Employee - Retail Sales and Merchandiser in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Hershey Company part-time (More than 3 years)

    Pros

    Excellent working hours, As part of the interview process, they have you follow an existing rep for their shift 5-hour shift, Contests with prizes, candy samples to help sales, realistic number of accounts, pay mileage

    Cons

    Not bringing existing employees up to the new hiring amount is penalizing the people who work for you currently, because you hired them prior to the increase. Loyal, good people, you are slapping in the face. Shame on you

    Advice to Management

    Please understand that by hiring people at a higher wage then existing employees and not increasing their pay is nothing more than a slap in the face. It says that you don't care that these employees are coming to work and helping to make money for the company. That the new people who haven't even filled out their paperwork yet mean more($) to you then existing employees. Also, to have part time employees that are older work for the company is great. But if these part-timers want to move to a full-time job and don't have a college degree you won't hire them. Even though they know all about the merchandise, how to sell the product the way you want them to and how to handle accounts, expense reports and more


  6. "Staff Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manufacturing Process Engineer in Hershey, PA
    Current Employee - Manufacturing Process Engineer in Hershey, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Hershey Company full-time (More than a year)

    Pros

    Good place to work if you get a good manager. Nice people. Expect mostly Penn State Grads at Hershey. Outsiders are somewhat perplexed by the company and it's business processes. Decent benefits but gradually taking them away. Average pay. I have a positive attitude that things will get better. Let's put it this way: there are much worse companies to work for.

    Cons

    Have not learned anything in two years of being at the company.
    Business processes are a bit too messy for someone coming from a structured company. Variability between groups is evident. Silos built-up in certain areas. For most part, not empowered for the experience and technical competency brought to the business. The culture can get a bit disengaged and it is getting worse.

    Advice to Management

    Objectives, Goals, Strategy and measures would be nice from a company this size.
    Get rid of the variability and input more discipline in your process. Eliminate redundant processes that cause confusion and frustration. Time to move the old school out and allow the newer employees to express themselves. If not, they will soon be leaving.


  7. "Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Hershey Company full-time

    Pros

    The company is performance-based, but you must be careful to build powerful relationships before sharing feedback.

    Cons

    Quite the old boy's network, even at the most senior levels. While people are very nice...it has a passive aggressive culture.

    Advice to Management

    Define the culture that you want based on the founder's values and then measure your leadership around these standards.


  8. "My Time at the Hershey Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bakery Attendant in Hershey, PA
    Former Employee - Bakery Attendant in Hershey, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get 50% off all food and baked goods and 25% off merchandise.

    Cons

    Tourists are always right. ALWAYS. Even when they're wrong. They also just randomly give you jobs you've never done before without any training.

    Advice to Management

    Stop acting like you understand when you haven't worked in the location where you employees work.


  9. "Learning Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    People want to help you get to where you want to be

    Cons

    You get lost as a number in the crowd


  10. "Retail Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Ventnor City, NJ
    Former Employee - Retail Sales Representative in Ventnor City, NJ

    I worked at The Hershey Company (More than 3 years)

    Pros

    Professional training and team bulding

    Cons

    Inability to rise within the organization


  11. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company, Benefits are great. The freedom to not have a manager breathing down your back

    Cons

    The expectations are unrealistic. Too much downtime. underpaid



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