The Hershey Company Sales Representative Reviews | Glassdoor

The Hershey Company Sales Representative Reviews

Updated Sep 4, 2019

To filter reviews, or .

Found 116 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
75%
Approve of CEO
The Hershey Company CEO Michele Buck
Michele Buck
22 Ratings
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Representative 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Hershey Company full-time for more than a year

    Pros

    The Hershey Company takes care of its employees!

    Cons

    Very labor intensive, less sales oriented

    The Hershey Company2019-03-11
  2. Helpful (3)

    "RSR is another term for Walmart Worker."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hershey Company full-time for more than 5 years

    Pros

    Fair salary for the job duties & excellent benefits. Ability to earn 15 hours of overtime each week for a total of a 55 hour work week.

    Cons

    Lots of driving often 500 miles a week. No help out at retail. Building displays and stocking shelves all on your own. To many responsibilities out at retail with no help to get them done. This is especially true during the seasons. Halloween & Easter are the worst. Little room for advancement. To much emphasis is placed on computer applications & not enough emphasis is placed on developing the skills of... each RSR. It is also difficult managing the time at Walmart’s vs the time in food accounts. Retail Execution Meetings are repetitive & a waste of time & resources since the information is already available in the e-mails which are sent out ahead of time. The majority of time is spent at Walmart trying to get the management to do their jobs and get the shelves stocked.

    Show More

    Advice to Management

    Invest more time & resources into the sales force & not sales applications.

    The Hershey Company2019-03-20
  3. Helpful (4)

    "Please Read - RSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hershey Company full-time for more than a year

    Pros

    Zero supervision. You can look for a real sales job while getting paid to do nothing.

    Cons

    The Hershey Company preys on the naivete of young college graduates by promising them a "sales" job for a well known brand name. Understand this, your "sales" job will consist of working like a slave in Walmart for 50+ hours per week doing the job of three or more Walmart employees. You will stock shelves. Yes, you will spend the time and resources to get a college education and then stock shelves at Walmart. The... "sales" you will make aren't sales. Your job will involve BEGGING retail leadership to flood the floor with Hershey products. Hershey has zero strategy. They cram hundreds of thousands of dollars of excess product down the pipeline. It's up to you to clean up their mess and try not to let the products go out of date. Your job will include getting yelled at by people less educated than yourself. Then you have to BEG them to put the product out anyway. Retail leadership will despise you from day one because they have been tortured by Hershey's heavy hand for years. Hershey launched at least three failed products during my time there. I credited out or threw away tens of thousands of dollars of excess candy that was impossible to sell. RUN IN THE OPPOSITE DIRECTION.

    Show More

    Advice to Management

    Cut the political garbage. Stop giving bonuses to managers for promoting people. Tell these naive college kids what they're actually signing up for. Google "The Peter Principle" and WAKE UP. Good luck keeping up with the 21st century.

    The Hershey Company2019-03-13
  4. Helpful (3)

    "Good job starting out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Representative 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at The Hershey Company full-time for more than a year

    Pros

    - Company car - Flexible schedule - Autonomy that you will not get at other entry level jobs - They will help you grow whether you want to move up within the company or not, overall good experience especially right out of school if you can block out that your bachelors degree is being put to use stocking shelves in Walmart sometimes...No different from brainless work at other entry level jobs but can feel... demeaning and lonely sometimes. - Company hires warm and friendly people that will be your managers and colleagues, although you'll only actually see them once every 6-8 weeks.

    Show More

    Cons

    - You have to relocate to move up (and likely relocate to start as well) - Really a glorified merchandiser role at some points - Lonely and polarizing

    Advice to Management

    - Most of your reps are living in apartment complexes with tight quarters. Send the pos to stores. - Try harder to keep reps in territories closer to their home (will help a lot with turnover)

    The Hershey Company2019-01-26
  5. Helpful (3)

    "Great Company, Great Entry Level Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Retail Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Hershey Company for more than a year

    Pros

    -Fast promotion opportunity if you're able to show your worth. -Transparent access to company executives -Great benefits -Company that is dedicated to building leaders

    Cons

    -The RSR position is hard to quantify how successful you are doing, and you may not feel compensated for your efforts compared to other team members that are not putting in the same effort. -If you're a perfect employee and continually get promoted you will have to move to a different location in the company every 2-4 years. Some people really enjoy this, but personally for me it didn't fit what I wanted long term.

    Advice to Management

    Continue to care about your employees. Great company, if I could have got promoted and stayed in the same city I started I would still be with the company. However, I think being a fortune 500 company with customers all over the world Hershey's has to have a team of people willing to transport themselves constantly. It just didn't fit my personal long term goals.

    The Hershey Company2019-01-09
  6. Helpful (2)

    "Its Manual Labor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Representative 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Hershey Company full-time for more than a year

    Pros

    Good pay, lots of overtime which makes the pay even more. You get a car and full benefits which is nice.

    Cons

    Lots of heavy lifting, yelled at by Walmart employees, all that matters is your numbers. You have no interations with anyone but Retailers who don't want to talk to you.

    Advice to Management

    Only make RSR's be sellers, not merchandisers.

    The Hershey Company2018-10-08
  7. Helpful (1)

    "As long as you get $ that's all they care about"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Representative in Louisville, KY
    Doesn't Recommend
    Positive Outlook

    I worked at The Hershey Company for more than 8 years

    Pros

    Area team mates were awesome.

    Cons

    Bosses constantly changing so objectives aren't always clear. One mistake and you are terminated.

    Advice to Management

    Be understanding when someone goofs up.

    The Hershey Company2018-09-04
  8. Helpful (1)

    "Great company, hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hershey Company full-time for more than a year

    Pros

    The benefits and working with an industry leader makes sales in this role much easier. Hershey gives you all the tools to be successful, and give great benefits to the job.

    Cons

    The nature of the position requires lots of time in field. You do not get paid until you start your first call, regardless of distance from home. Some days may begin at 6am if you’re looking to start by 7am. Days are generally 10-12 hours long in field.

    Advice to Management

    I think the base salary needs to be a bit higher for the demand of the reps, over time, this position has been asked to do more and more in terms of merchandising.

    The Hershey Company2018-07-18
  9. Helpful (3)

    "Great Company but a Terrible Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Representative 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Hershey Company full-time for more than a year

    Pros

    Great pay, great management, great company to work for, company car, great annual bonus, ample opportunity for promotion after 18 months.

    Cons

    As a Retail Sales Representative you will essentially be stocking shelves in Walmart with your Bachelor's degree. You will have to deal with uneducated Walmart employees on a daily basis and get no respect from anyone. You work alone every day and don't have many local coworkers to befriend. You are told you will be doing "sales" but in reality you are stocking shelves. Just be aware that if you sign the 2... year relocation contract, you will be stuck in this miserable position for two years.

    Show More
    The Hershey Company2018-07-23
  10. Helpful (5)

    "It was a good place to start pur of college, but not a good place for a long term career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Representative 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Hershey Company full-time

    Pros

    Pay was great, you work independently, well known company, hands on work, opportunities to develop strong business relationships and build on sales skills.

    Cons

    Management is either really great, or terrible-no in between and that really makes the job enjoyable or terrible. They are strict on time management and track your every move. The company overall is lacking clear direction. This is a merchandising intensive job, you are expected to build in store displays and fill product to shelves. Dealing with and working in Walmart is really what lead me to leave the job, they... are terrible to work with. Promotions are given on favoritism.

    Show More

    Advice to Management

    Gain a clear vision of your path, and provide your employees with more and better paths to promotion.

    The Hershey Company2018-07-15
Found 116 reviews