The Home Depot Analytics Consulting and Client Service Reviews | Glassdoor

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The Home Depot Reviews

Updated Dec 13, 2019

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3.5
66%
Recommend to a Friend
78%
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
6,524 Ratings
  1. Featured Review
    Helpful (5)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time for less than a year

    Pros

    They really care about their employees and are very flexible to your needs if you want to work part time to go back to school or if you have problems going on in your life.

    Cons

    Moving up is hard and controlled by another department.

    Advice to Management

    None

    The Home Depot2019-09-23
  2. "Over all a great experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Department Manager in Orange Park, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time for more than a year

    Pros

    Great team members. Good benefits . Managers were helpful and understanding

    Cons

    Schedule was kinda up and down.

    Advice to Management

    N/a

    The Home Depot2019-10-16
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  4. Helpful (1)

    "Great job If you’re a full time student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialty Sales Associate 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time for more than a year

    Pros

    Flexible with your availability, always having a positive work environment, ability for growth within the company

    Cons

    None, it’s a great place to work

    The Home Depot2019-12-11
  5. "Cashier at Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time for less than a year

    Pros

    Great Job, very nice community.

    Cons

    There is no cons of working here.

    The Home Depot2019-12-13
  6. "Great place to work"

    StarStarStarStarStar
    Current Employee - Part Time Sales Associate in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time for less than a year

    Pros

    easy work treat you nice great beno fits nice people

    Cons

    low pay, hard to get full time

    The Home Depot2019-12-13
  7. "Good opportunities for both short and long term"

    StarStarStarStarStar
    Current Employee - Freight Team Associate in Saint Peters, MO

    I have been working at The Home Depot part-time for less than a year

    Pros

    A friendly environment with room for growth

    Cons

    Concrete floor and a lot of time on your feet means back problems if not careful

    The Home Depot2019-12-13
  8. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tool Rental Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time for more than 5 years

    Pros

    Fun, Energetic, Always Changing. Co-workers usually share similar interests and are enjoyable to work with. The position will give you the opportunity to learn a lot about the various tools and services offered. The company will work with you on scheduling (i.e. school, military, LOA, personal reasons...) There are a lot of resources available to you, don't be afraid of talking with your regulars to really... understand how certain tools work, and projects are accomplished. The company regularly has events to show their appreciation to it's employees. The company regularly has bonuses, twice a year you can usually expect to receive "Success Sharing" which depends on the stores overall performance. The store usually tries to cross train employees, so you will get the opportunity to grow and learn if you seek it! Great Benefits available to part-time and Full-Time alike.

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    Cons

    Some members of management may not always agree with the way to do things. Hours vary depending on the season, especially during the winter. You may deal with some very mad customers. The system used to take-in and complete repairs, especially if sent out, seems to be complicated for no reason. There can be a serious lack of communication within the department, if it exists you will more than likely need to take... the initiative. The rest of the store seems to be intimidated by the department which can unfortunately leads to little back-up during busy hours. Scheduling issues will arise, be prepared to be alone during some shifts with little back-up. if a dispute arises with a customer very rarely will management side with you.

    Show More

    Advice to Management

    I would recommend more communication with your employees, especially when it comes to policies, disputes, customer complaints. This lack of communication can lead to your employees not respecting you, and undermining your authority. In the short-term it is not that bad, but if it is lead unchecked it can lead to a greater disparity. Don't be afraid to go to the department it seems like the rest of the store is... alienated from us, so you will have to take the initiative to bridge that gap. Train more willing associates to be back-ups, there are times where only one associate is working and there is a back up with no one scheduled, you will have to help mitigate that!!

    Show More
    The Home Depot2019-12-13
  9. "Very flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freight Team Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time for more than a year

    Pros

    Lots of Food and training great co-workers

    Cons

    Hours. lack of coverage .part time

    The Home Depot2019-12-12
  10. "LOVED"

    StarStarStarStarStar
    Former Employee - Head Cashier 

    I worked at The Home Depot part-time

    Pros

    Loved everything about my position

    Cons

    Nothing bad about the company

    The Home Depot2019-12-11
  11. Helpful (1)

    "Specialty asm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time for more than 5 years

    Pros

    Great place to work

    Cons

    Sick time accumulating Is very slow

    Advice to Management

    Do the work

    The Home Depot2019-12-07
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