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The Home Depot Associate Reviews

Updated June 19, 2018
4,426 reviews

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Associate

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
1,266 Ratings

Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 209 reviews)

  • "Benefits for part-time employees" (in 772 reviews)

Cons
  • "Work life balance can be hard to find" (in 484 reviews)

  • "Hard to get into a full time job" (in 879 reviews)

More Pros and Cons

  1. "It’s hard but rewarding work and there is obvious room for advancement for those who want to work for it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lumber Associate in Albert Lea, MN
    Current Employee - Lumber Associate in Albert Lea, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Team oriented with a family feel. Management understands the need for work life balance. Frequent meal/snacks/treats available through organized employee committee. Structured job priorities.

    Cons

    Relatively low entry pay. Busy times can get stressful. It can be hard to meet every customers expectations.

    Advice to Management

    It really would be nice to have an employee discount of some kind. Even if it was something you could only use once a quarter or up to a certain dollar amount per year.


  2. "Good first job been there over four years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Henderson, NV
    Current Employee - Retail Sales Associate in Henderson, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Great first job to have
    Pay well
    Managers are friendly
    Fast paced
    Meet new people and build connections

    Cons

    Not a lot to complain about supervisors like to take extra long lunches and disappear but other than that Homedepot is amazing compared to other jobs I’ve had

    Advice to Management

    Keep doing you

  3. Helpful (3)

    "There’s a few things I don’t like but overall this is a GREAT place to work to advance in your career in retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pro Account Sales Associate in Chicago, IL
    Current Employee - Pro Account Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    *pay advancement is great. If you’re a hard worker and work in a specialty dept or Pro, you get paid more than an average dept worker.
    *not as strict as other retail stores
    *you could move up to be a manager or district manager without a college degree

    Cons

    *favoritism is always at play. Sometimes it can work for you or against you
    -someone else might get a promotion over you because they’re liked more
    -you might have been late 3 times and get written up but because they like someone else, they could have been late 20 times and it wouldn’t matter


  4. "Home depot sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Decent starting pay
    Easy work
    Good work environment

    Cons

    Heavy lifting
    Slow days
    Running departments by yourself(no backup)


  5. "Part Time Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Onalaska, WI
    Former Employee - Part Time Sales Associate in Onalaska, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great pay for an entry level job, co-workers are pretty good, get a pretty good workout walking all day and lifting stuff.

    Cons

    Like most retail, your hours will vary every week, so you never know your schedule more than 2-3 weeks out. This can also make having a regular sleep routine impossible.

    The work can be very physically demanding, but there is a strong emphasis on safety.

    Being an entry level position, you will be surrounded with people who dislike their job.

    Your efforts may feel unrecognized by management.

    Advice to Management

    Offer some kind of incentive for great work performance other than the existing profit sharing model. Splitting your earnings with lazy people is no fun.


  6. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Team Associate in Bellingham, WA
    Current Employee - Freight Team Associate in Bellingham, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Great leadership
    Great coworkers
    Flexible schedule
    Realistic expectations
    Team oriented environment
    Want you to move around within the company and try different roles

    Cons

    None that I could think of

    The Home Depot Response

    Jun 14, 2018 – Client Partner

    Thank you for taking the time to share a review. We are happy to hear you are having a positive experience at The Home Depot.


  7. "Computer Trained Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cleveland, OH
    Current Employee - Sales Associate in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Great place to work, if you don't mind doing your job, your supervisor's job and few co-worker's jobs at a pay rate that is the same as someone that doesn't even know their clock in number yet.

    Cons

    You will be trained during your work hours and you will have customers complaining that you don't help them enough even if you bend over backwards for them, then management will take you to the office and tell you how poorly your work performance is only based on that last customer complain not the other calls from customers saying how great of a job you did helping them and meeting their needs.

    Advice to Management

    Schedule people for training before they are put on the sales floor. Train everyone on Reach Truck and OP. Two ballymore and 2 reach truck machines would be nice and remove old broken ladders from stores. And make sure you praise those that do the job of two and three employees not only those who come to work do their job, tell others that they are too busy to help or refuse to spot for those who drive. And keep specialists in their department not all over the store if you are going to complain about their sales numbers.

    The Home Depot Response

    Jun 14, 2018 – Client Partner

    Thank you for taking the time to share your comments. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.

  8. "Hardware Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Apple Valley, CA
    Current Employee - Sales Associate in Apple Valley, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Advancement opportunity
    Good-coworkers
    Easy job
    Overall company culture

    Cons

    Bad scheduling
    Management makes or breaks the job. For a $100 billion company, Home Depot sure is cheap. Always dimming the lights in the store (we have no control over it) it gets so dark you really can’t read what you’re trying to buy and customers are always complaining. Takes much longer to restock because it’s so dark. I work at one of the highest sales volume stores in the district and they are always asking people to stay/come in because they don’t know how to schedule enough people. Unacceptable.

    Advice to Management

    Don’t promote associates to DS/ASM just because you like them. Promote the right person for the job. Some of these managers have no business being in their positions and don’t even know how to talk to people.


  9. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Hesperia, CA
    Current Employee - Sales Associate in Hesperia, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Fun environment, great place to work

    Cons

    Mandatory meeting, lots of down time when not in season

    Advice to Management

    1


  10. "Home depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Atlanta, TX
    Former Employee - Sales Associate/Cashier in Atlanta, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    good pay friendly workers

    Cons

    heavy lifting but great job

    Advice to Management

    keep up the good work