The Home Depot Reviews in Atlanta, GA | Glassdoor

The Home Depot Atlanta Reviews

Updated June 18, 2018
1,301 reviews

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Atlanta, GA Area

3.7
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The Home Depot President & CEO Craig Menear
Craig Menear
443 Ratings

1,301 Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 209 reviews)

  • "Benefits for part-time employees" (in 772 reviews)

Cons
  • "Work life balance can be hard to find" (in 484 reviews)

  • "Hard to get into a full time job" (in 879 reviews)

More Pros and Cons

  1. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    good company with good values and a vision for the future.

    Cons

    Retail work is long hours which is hard on family life.

    Advice to Management

    Go back to the focus on customer service.

    The Home Depot Response

    May 2, 2018 – Client Partner

    Thank you for your review. “Taking Care of Our People” is one of our core values. We try our best to accommodate our associates’ needs.


  2. "CAREER GROWTH: Everyone is Responsible for Doing Their Part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Atlanta, GA
    Former Employee - Senior Business Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    * Executive/Most Senior leadership genuinely cares, wanting the best for people and the organization
    * Executive/Most Senior leadership surrounds themselves with smart people to make sound business decisions and take smart risks for the betterment of their associates and organization
    * Executive/Most Senior leadership consistently walk their talk, having integrity and character
    * Executive/Most Senior leadership and most managers appreciate people with strong, impeccable work ethic
    * Great working environment: fast-paced, friendly, exciting, diversity is welcomed, and associates support each other (individual teams and cross-functionally) to ensure the success of tasks, projects, and events
    * Middle management, for the most part and depending on the business area, is: fair, supportive, and understanding
    * Wealth of career opportunities to take your career any direction you want, IF your current manager champions you, or you know the hiring manager; so network smart and with a purpose, and maintain a champion
    * Pays very well (above minimum wage and market comparable)
    * Excellent benefits (medical, dental, life insurance, 401K +matching)
    * Awarding perks (bonuses, training classes, care/solution hotlines)

    Cons

    * Favoritism, cliques, politics, biased performance reviews, and unethical managers can make it difficult for anyone, even top talent, to fairly grow their career
    * Conflict-avoidance is thick (1) Human Resources working for managers instead of associates, not taking associate concerns seriously, and not being true mediators for amicable solutions (2) Untrained, unseasoned, immature managers “getting rid of people,” instead of taking the high road and ownership to work through concerns
    * Middle management, small percentage and depending on the business area, tend to be: unfair regarding associate development, showing favoritism and suppressing talents of others; insecure; intimidated by direct reports; and retaliatory

    Advice to Management

    * EXECUTIVE/MOST SENIOR LEADERSHIP: Please get rid of performance reviews because they do not speak to the true quality of individuals and teams, and reviews are too subjective (feckless managers insert gratuitous biases and inaccurate information that tarnish people’s reputation which can prevent them fairly growing their career); Spend a little more time with front line associates (due to the layers between you and them), listening for understanding and ensuring that the right thing is always done; Transform the culture into objectivity-focused a.k.a. quality of work opposed to “likability”

    * HUMAN RESOURCES LEADERSHIP: Become better advocates for associates and effective mediators for them and their managers to ensure palatable solutions; Develop mandatory instructor-led leadership training classes for managers; Implement programs and systems that reveal internal untapped talent to increase fairness in role selection

    * MIDDLE MANAGEMENT: Ensure that your personal core values align with the organization’s Core Values while in the workplace; Knowing that “liking” someone is a choice and a bonus, focus more on: value-add tasks and projects, quality of work, and associate development for each person you are responsible for leading

    *ALL: Keep up the GREAT JOB! Loving that stock price!!
    #OrangeBlooded

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Good environment w/ core customer base

    Cons

    Typical drawbacks of retail industry

    Advice to Management

    Keep it up.


  4. "Incredible Company and People - Hard Work/Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Planning and Replenishment in Smyrna, GA
    Former Employee - Inventory Planning and Replenishment in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Dive straight into a multi million/billion dollar business right out of school. Incredible experiences when looking back that can really make you shine to your next employer. There are not many businesses this large handling this many dollars/customers. If this is your ticket into Home Depot take it, tough it out for a year, and find a role that you enjoy. Home Depot is huge organization with endless career opportunities.

    Taught me invaluable lessons on retail, customer service, and how company culture can make or break an organization.

    The main campus is very nice with a full service cafe, gym, laundry service, CVS, basketball and boccie ball courts, and credit union.

    Smyrna is a growing area with a new professional baseball stadium (Braves) 10 minutes from headquarters.

    Supportive culture that is willing to help and wants to see you grow and succeed.

    A family feel. I am still friends with former co-workers, and even supplier partners that I worked with while at The Home Depot. If you leave for the right reasons (lifestyle change/unavoidable circumstances etc) they are supportive and will even tell you they would love to have you back one day. If you go to a competitor though they will most likely blacklist you from returning, and walk you out of the building immediately.

    Consistent happy hours and Home Depot paid for quarterly events (Braves games, Main Event, Six Flags etc) as well as opportunities to do charitable work in the community.

    Entrepreneurial feel. If you have a business idea within your category you can build a case and present it to your category leader. They are open to ideas to grow the business, and will sometimes give you the green light to test new strategies.

    After 6 months experience and manager approval you will be allowed to work remotely 1 day per week.

    Cons

    Can be very demanding and long hours. 100+ emails per day that you are expected to respond to by end of day on top of reporting and managing a multi million/billion dollar business. Be careful to do your research and ask specific questions about your product category while thinking about the nature of the business. If you work in a high sales of an emergency category (HVAC, dry vacs, etc) you may be required to carry a cellphone on weekends and work longer hours, but will be promoted faster if you do a good job. You are the primary point of contact for inventory related issues in a global market. Other co-workers on my team and I consistently worked 50-60 hours weeks, but others in our department on different teams worked 40 hour weeks as their category was less complex and had lower annual sales/less pressure.

    Almost all of the tools used to do your job are built and developed in-house therefore you will not gain much, if any, transferable systems experience outside of Microsoft Office, and potentially base level Tableau and SharePoint based on your team.

    Your job can be made much easier or harder based on the quality and engagement level of your manager. They are your buffer between high level executives that you work with and yourself. Having alignment and support from your manager can very heavily impact the role until you are comfortable running your product category.

    High level executive behind the curtain moves that are premeditated accompanied with political BS that you have to play to be well liked by your management. To be expected in almost any large organization though.

    Not a lot of recognition for doing things right, and a lot of pressure for mistakes. As an inventory analyst we are constantly reminded of things that are wrong, and seldom commended for executing a business plan. It is expected.

    Minimal to no travel.

    Advice to Management

    Build a better training program for new hires. Throw you to the wolves a bit and see if you can sink or swim, but people are there to help you and open to any questions.

    Assign a specialist to departments to handle one off field requests and allow salaried analysts to be analyst not customer service representatives for the stores. There is a part of the culture that is tied to helping out the store associates which is fine and the right thing, but at a certain point it is damaging to the business when salaried employees that are supposed to be making high level decisions with large dollar impacts are forced to focus their time and efforts on one off requests with low dollar impact to the overall business. Do not get me wrong there is something special about working out a customer request for a positive result, but there are often way too many not to have a specialist assigned to each sub-department helping. Supply Chain Support Desk is ok, but they need to be assigned to departments so they can master and become category experts. This will ultimately better serve Home Depot's customers.

    The Home Depot Response

    Jun 14, 2018 – Client Partner

    Thank you for taking the time to share a review. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success... More


  5. "Great Career Launching Pad or Landing Pad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Smyrna, GA
    Former Employee - Anonymous Employee in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Awesome company, great culture, cares about employees, great benefits, company stock is awesome.

    Cons

    Middle Management on certain teams and departments.

    Advice to Management

    Stop hiring people that are great at talking and hire more managers better at doing.


  6. "Best company in Atlanta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Atlanta, GA
    Current Employee - Product Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Home Depot is a great company to work for. The benefits are great and they're really trying to focus on the employees.

    Cons

    Huge. You can get lost.


  7. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Director in Atlanta, GA
    Current Employee - Supply Chain Director in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Great innovative peers, strong leadership team, clear strategy

    Cons

    Healthy paranoia amoungs competitor landscape

    Advice to Management

    Keep it up.

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at The Home Depot full-time (More than a year)

    Pros

    Fun work, I learned alot from Management

    Cons

    They won't give you Full time


  9. "Garden Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Always learning new product information and skills.

    Cons

    Need more people in departments to handle customer needs during the summer.


  10. Helpful (1)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Great work life balance, with somewhat flexible hours. This is a great place to start out your career as a software engineer. The environment is conducive to learning since you pair program. The company has great benefits and takes care of their associates. The SSC (HQ) has just about everything you need onsite, the building is awesome. Food, gym, laundry, and a full fledge Starbucks inside.

    Cons

    If you don't like pair programming then this might not be the place for you.

    Advice to Management

    Keep taking care of your people. Allow them to develop and gain confidence before you move them around if they're new.

    The Home Depot Response

    May 30, 2018 – Client Partner

    Thank you for taking the time to share a review. We are happy to hear you are having a positive experience at The Home Depot.


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