The Home Depot Reviews in Austin, TX | Glassdoor

The Home Depot Austin Reviews

Updated September 18, 2018
158 reviews

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Austin, TX Area

3.3
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The Home Depot President & CEO Craig Menear
Craig Menear
43 Ratings

158 Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 215 reviews)

  • "Benefits for part-time employees" (in 787 reviews)

Cons
  • "Work life balance can be hard to find" (in 497 reviews)

  • "Hard to get into a full time job" (in 893 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Very modern tech stack which is nice for such a large company. I am on the .com team so I enjoy working in the ecommerce business. Would highly recommend.

    Cons

    There is some lack of consistency among different teams and poor communication across organizations. There is an effort to stabilize this but it is on going.


  2. "Software Engineer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Software Engineer in Austin, TX
    Former Intern - Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot as an intern (Less than a year)

    Pros

    Great Atmosphere, the employees really want the interns to succeed and help you grow professionally, good selection of coffee machines, and great building to work in. They offered intern events and learning sessions with heads of the companies to provide us some insights. Over all a great place to spend your summer for a software internship.

    -relaxed atmosphere
    -table tennis for breaks

    Cons

    Not a whole lot to complain about

  3. "Hardware consulting and sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at The Home Depot full-time (More than 8 years)

    Pros

    Consulting doit yourselfers, contractors in remodeling, design, construction of their important projects, and giving instructional help with tools, and materials, to complete their projects

    Cons

    Minimal employees in store, detracts from being able to assist more customers and clients.


  4. "THD Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Team Associate in Austin, TX
    Former Employee - Freight Team Associate in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Good hours, friendly staff/management, usage of the Home Depot app makes life easier

    Cons

    Can be too physically demanding at times

    Advice to Management

    No advice needed


  5. "Home office was in Atlanta, District Manager was in Houston, who was our Direct Report."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installation Services Manager in Austin, TX
    Former Employee - Installation Services Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (Less than a year)

    Pros

    Home Office in Atlanta is fully behind their people.

    Cons

    District level middle management have little leadership skills. Our District Supervisor for Installations was a former salesman who had absolutely no idea what was needed for the installation side of the business.

    Advice to Management

    Train your people, have them ride with and learn all the paperwork necessary to complete the day to day functions.


  6. "Good for students or those just looking for a job. Don't get stuck or try to make it your career.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    No opinion of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    Flexible scheduling for those who don't have open availability
    Great sense of family among coworkers
    Some managers are actually invested in you and your goals
    Minimum pay is above minimum wage
    Easy to move to different departments or work up the ladder

    Cons

    Minimum pay continues to increase so you make the same as those who are just hired, even though you have been there for years
    High turnover
    Some salaried managers are not always willing to help/pass things off to their department supervisors and key carriers
    Associates are passed over for promotions because they are not liked by management
    Favoritism is rampant as management wants a "yes man"
    Management does not follow all policies and are quick to pass on the blame to supervisors/associates

    Advice to Management

    ASMs should walk/be on the floor more, not only during walks or for ad sets
    Follow policies consistently and be a good example for associates
    We are showed videos w/ the CEO about the culture and values and how much they care but you don't really see that at the store level.. try to create that culture


  7. "Senior systems engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Great teams and they take care of associates

    Cons

    Benefits are not competitive. Other software jobs offer better options for health insurance.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Austin, TX
    Former Employee - Cashier in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Friendly people most of the time

    Cons

    Difficult during peak hours and holidays

    Advice to Management

    Don't run skeleton crews


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    Excellent co-workers, store works as a team effort, good spirit of support for others, respect for employees, no boredom, always work to be done, loyal employees

    Cons

    low pay for amount of work, hours all over the place (extremely different every week), tough going as PT employee, must be available at any shift, poor life/work balance

    Advice to Management

    raise associate pay to fair scale for amount of work done, admit that profits are due to employees hard work and loyalty to the brand


  10. "sales specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Austin, TX
    Current Employee - Sales Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Decent but expensive benefits. No other Pros

    Cons

    Poor working hours constantly changing days and hrs. They want you to work "sister" depts. I have had 10 dept heads in 9 years.. Push credit like we are a bank. no discounts for employees. trashing of all kinds of brand new products, I have seen pallets of tile thrown down the compactor. We probably destroy 2000.00 of marked down product a week. Very low pay and minimal raises even for performing associates. Hard to make ends meet in this expensive city. Probably a quarter of flooring is such low quality it shouldn't even be sold in our store. Overall score for HD as a business is 5 of 10.

    Advice to Management

    Have corporate team members work at store level one week every year in their respective areas of expertise . This one requirement would be a game changer for the company.


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