The Home Depot Reviews in Boston, MA | Glassdoor

The Home Depot Boston Reviews

Updated June 1, 2018
43 reviews

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Boston, MA

3.6
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The Home Depot President & CEO Craig Menear
Craig Menear
10 Ratings

43 Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 209 reviews)

  • "Benefits for part-time employees" (in 772 reviews)

Cons
  • "Work life balance can be hard to find" (in 484 reviews)

  • "I can not have a full time shift yet" (in 879 reviews)

More Pros and Cons

  1. "Great part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Flexible hours, great people to work with

    Cons

    Low pay, low pay low pay

    Advice to Management

    Great management


  2. "pro service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at The Home Depot full-time (More than a year)

    Pros

    easy job, do the same thing everyday ,

    Cons

    pay less, dealing with rule customer

  3. "Pro Account Representative (PAR)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pro Account Representative (PAR) in Boston, MA
    Current Employee - Pro Account Representative (PAR) in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Strong growing company, Lots of talent at all levels. Company is well known in the industry, better than average benefits. Strong culture and values. Promotes from within organization. Great use of tech to lead industry. Never boring or down time

    Cons

    Does not pay well for the amount of work required. Very poor work life balance for salaried reps. weekly work hours can easily exceed 65 hours. Difficult to meet all the demands from a big brother/micro management team. no matter how hard you work it is never good enough.- No upper level management cares to improve or simplify processes. Forced to work with accounts that should not be in our portfolio and then punished for not making sales plan-Sales reps do not get recognized for bringing in new customers or sales unless they are put into a fixed portfolio controlled by upper management. (this can be millions)

    Advice to Management

    Listen to your associates as they are in the trenches face to face with your customers. Provide support and programs that helps team drive additional business instead of micro managing the CRM process and day. Let sales reps determine own portfolio and get paid for the business they work hard to bring in.-Consider pay vs sales plan. understand that your associates need to have time outside of work with their families as the workload is not conducive to a good work life balance.


  4. Helpful (1)

    "Military mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Millwork Sales Specialist in Boston, MA
    Former Employee - Millwork Sales Specialist in Boston, MA
    Doesn't Recommend
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Somewhat decent benefits, 15% discount on stock purcases

    Cons

    Military mentality. Don't know how to handle people who think slightly outside the box. No loyalty to employees, even those with many years of service.

    Advice to Management

    Figure out a way to better leverage older, more experienced individuals as employees


  5. Helpful (2)

    "It's Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Mostly very pleasant customers and good coworkers. Flexible scheduling for part-time.

    Cons

    Corporation bases daily staffing on sales from one year ago that date- not realistic as it leads to poor coverage of departments (if sales low that day last year) on very busy days and results in unhappy customers. Minimal chances of advancement within company. Wages are low for the amount of work the associates perform; no financial incentive to work towards fork lift and machine licenses despite the responsibilities they require.

    Advice to Management

    Please come out of the office once in a while- get to know us as people and as hard workers. The words "thank you" sometimes mean more to us than you might know. It would be nice to hear them more often.


  6. "delivery coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Will Call Coordinator in Boston, MA
    Current Employee - Delivery Will Call Coordinator in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Pulling orders keep you busy,

    Cons

    Can't get overtime all of the time


  7. "Logistics Expediter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Order Specialist in Boston, MA
    Current Employee - Customer Order Specialist in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    no weekends and no nights

    Cons

    dealing with unhappy customers is stressful

    The Home Depot Response

    May 22, 2017 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to customer service.

  8. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Boston, MA
    Current Employee - Cashier in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time

    Pros

    Schedule flexibility for part timers

    Cons

    Place too high a priority, as well as relentless reminders to keep asking, on securing new credit card applications.

    Advice to Management

    Pay more competitive wages


  9. "Slightly low pay but decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Millwork Sales Specialist in Boston, MA
    Former Employee - Millwork Sales Specialist in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Room for career development and advancement.
    Great co workers

    Cons

    Low Pay compensation. Short handed. Too much emphasis on store metrics.

    Advice to Management

    Listen to the employees concerns about customer service.


  10. Helpful (1)

    "Sales Consultant (in home)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Boston, MA
    Current Employee - Sales Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Slight potential to earn $80K + but it depends on the territory

    Cons

    Poor management, pricing is high compared to competitors. 100% commission. Expected to spend time not running apps in the store prospecting for more appts

    Advice to Management

    Support the sales staff, don't treat them like dogs


Showing 43 of 18,043 reviews
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