The Home Depot Reviews in Boston, MA | Glassdoor

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The Home Depot Boston Reviews

Updated February 15, 2018
157 reviews

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Boston, MA Area

3.5
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The Home Depot President & CEO Craig Menear
Craig Menear
34 Ratings

157 Employee Reviews

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Pros
  • The benefits are great also learn a lot (in 201 reviews)

  • Part time employees schedules will be worked with (in 736 reviews)

Cons
  • Work Life balance is usually unbalanced (in 469 reviews)

  • Hard to get into a full time job (in 853 reviews)

More Pros and Cons

  1. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Operations Manager in Methuen, MA
    Current Employee - Freight Operations Manager in Methuen, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    positive re-enforcement, generous, family positive.

    Cons

    none, some days are long days, but completely worth it.

    Advice to Management

    Keep evolving.

    The Home Depot Response

    Jan 24, 2018 – Client Partner

    Thank you for your feedback! We are happy to hear you are enjoying your employment with The Home Depot. Keep up the great work!


  2. Helpful (2)

    "Very reliable and hard worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Special Services in Londonderry, NH
    Current Employee - Lead Special Services in Londonderry, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    It is a great place to work when you are just starting back in the work force. It pays enough for a full time student in high school. Advance to move further up is there just takes a little while.

    Cons

    It pays enough for a full time student in high school.

    Advice to Management

    Look at what your employees are doing and take a step back, say to yourself, can I live off $11 an hour. Am I worth more and if the answer is yes, then start paying your employees for their dedication, and hard work.

  3. "Pro Account Representative (PAR)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pro Account Representative (PAR) in Boston, MA
    Current Employee - Pro Account Representative (PAR) in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Strong growing company, Lots of talent at all levels. Company is well known in the industry, better than average benefits. Strong culture and values. Promotes from within organization. Great use of tech to lead industry. Never boring or down time

    Cons

    Does not pay well for the amount of work required. Very poor work life balance for salaried reps. weekly work hours can easily exceed 65 hours. Difficult to meet all the demands from a big brother/micro management team. no matter how hard you work it is never good enough.- No upper level management cares to improve or simplify processes. Forced to work with accounts that should not be in our portfolio and then punished for not making sales plan-Sales reps do not get recognized for bringing in new customers or sales unless they are put into a fixed portfolio controlled by upper management. (this can be millions)

    Advice to Management

    Listen to your associates as they are in the trenches face to face with your customers. Provide support and programs that helps team drive additional business instead of micro managing the CRM process and day. Let sales reps determine own portfolio and get paid for the business they work hard to bring in.-Consider pay vs sales plan. understand that your associates need to have time outside of work with their families as the workload is not conducive to a good work life balance.


  4. Helpful (1)

    "Military mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Millwork Sales Specialist in Boston, MA
    Former Employee - Millwork Sales Specialist in Boston, MA
    Doesn't Recommend
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Somewhat decent benefits, 15% discount on stock purcases

    Cons

    Military mentality. Don't know how to handle people who think slightly outside the box. No loyalty to employees, even those with many years of service.

    Advice to Management

    Figure out a way to better leverage older, more experienced individuals as employees


  5. Helpful (2)

    "My experience has been very complicated and full of ups and downs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Associate in Danvers, MA
    Current Employee - Merchandising Associate in Danvers, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Being my first job setting, working here has built my social skills and I now feel comfortable talking to nearly anyone. The hours are convenient- 6am -2:30 pm monday-friday. MET- MEA Merchandising Execution Associate has allowed me this consistent schedule.

    Cons

    There is far too much pressure to maintain numerical quotas, on MET team. Not everyone on this team is trained to do all aspects of the job. A select 1/2 will do projects on a regular basis, 1/2 price changes etc. I find that a big flaw in the system. The minimum wage pay which barely grows. I work the minimum wage here and those who have been here for 4 years just reached 12. Those are a hard workers aren't treated well enough. With the low pay people won't stay.

    Advice to Management

    Please change the rate of pay. Please begin to treat your associates in the ways you want to be treated.
    Thank you.


  6. "Excellent Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pro Desk in Chelsea, MA
    Former Employee - Pro Desk in Chelsea, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Great atmosphere! Home-Depot provides excellent benefits and stock holder shares. Management engages in the employees needs and go over the top to make the work place peaceful and enjoyable. The hours are great and you can usually work over-time when needed. They provide assistance to any employee who is struggling financially.

    Cons

    It take a long time to move into a management position.


  7. "Great place to work!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Greeter and Sales Associate in Rochester, NH
    Former Employee - Cashier/Greeter and Sales Associate in Rochester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than 5 years)

    Pros

    Terrific store parties and bonuses, plus flexible hours

    Cons

    Occasionally you see and must deal with people who are just MEAN, customers.

    Advice to Management

    Be open to talking with your employees and take suggestions.

  8. Helpful (1)

    "Good Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Brockton, MA
    Current Employee - Department Supervisor in Brockton, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Good company values, and most managers are genuinely interested in improving their staff. We try hard to have good customer service.

    Cons

    Low Pay, Bad Scheduling, Hard Physical work

    Advice to Management

    Rework compensation.


  9. Helpful (2)

    "It's Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Mostly very pleasant customers and good coworkers. Flexible scheduling for part-time.

    Cons

    Corporation bases daily staffing on sales from one year ago that date- not realistic as it leads to poor coverage of departments (if sales low that day last year) on very busy days and results in unhappy customers. Minimal chances of advancement within company. Wages are low for the amount of work the associates perform; no financial incentive to work towards fork lift and machine licenses despite the responsibilities they require.

    Advice to Management

    Please come out of the office once in a while- get to know us as people and as hard workers. The words "thank you" sometimes mean more to us than you might know. It would be nice to hear them more often.


  10. "Head Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier Pro Cashier in Portsmouth, NH
    Former Employee - Head Cashier Pro Cashier in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot (More than 8 years)

    Pros

    The associates are great very supportive of each other. The pay is competitive.

    Cons

    Always short staffed Making it difficult to manage front end breaks and Cashier lines


Showing 157 of 16,968 reviews
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