The Home Depot Reviews in Charlotte, NC | Glassdoor

The Home Depot Charlotte Reviews

Updated November 17, 2017
62 reviews

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Charlotte, NC

3.1
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The Home Depot President & CEO Craig Menear
Craig Menear
15 Ratings

62 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 450 reviews)

  • I wish my position was full time (in 811 reviews)

More Pros and Cons

  1. "Great company, great upper management, great associates."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Human Resources Manager in Charlotte, NC
    Former Employee - District Human Resources Manager in Charlotte, NC
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    At a district level, paid well, good benefits, good bonus structure. Great associates excluding the Regional team.

    Cons

    Little support from Regional team. They have a gotcha mentality. They don't support and generally beat up the district team.calls are.
    Low hourly pay for associate, very few full time hourly positions.

    Advice to Management

    Corporate folks should listen in on the Regional calls! They might be surprised at how demotivating and uninspiring those calls are.


  2. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Charlotte, NC
    Former Employee - Sales Specialist in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    I worked for HD for 6 years in specialty department and I actually liked the job. HD is overall a good company to work for in terms of benefits in retail terms. They do offer 401 and employees stock sharing, tuition expenses, and health insurance. What I liked is the company also sends its employees to training as well especially for specialty departments.

    Cons

    I can not obviously say this about every store but the one I worked at was in a small town and it never had good management. Management seemed incompetent when it came to delegation and organizations and they seemed to promote employees based on how friendly they were with each other not based on hard work. Instead of delegating the work equally between the team members, they piled all the work on the very a few associates who worked hard. Pay was very low and pay raises are only once a year for only .30 cents.

  3. "Cabinet refacing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Charlotte, NC
    Former Employee - Sales Representative in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot (More than a year)

    Pros

    Good products including cabinet doors and hardware

    Cons

    These were over priced products compared to companies who do the same thing. I had over 12,000 in commissions turned down in a week due to credit. I found out they reassign these accounts to some other company who works under their umbrella who can do a better price. I drove out a lot of gas to appointments that were supposed to be verified and frequently were not at home. Thats okay when you are on salary but really tough when you are a 1099 salesman.

    Advice to Management

    Make it a base plus commission position.


  4. Helpful (2)

    "Terrible. Management Does Not Care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Great benefits, Easy to get days off.

    Cons

    Management, Lack of people taking responsibility for their actions.

    Advice to Management

    Listen to your associates. There's a reason you're losing your best ones.


  5. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Charlotte, NC
    Former Employee - Cashier in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (More than 3 years)

    Pros

    Store events; meals, holidays were good

    Cons

    No career development, stuck in one position unless you get into store politics and cliques


  6. Helpful (1)

    "Former Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Sales Assistant Store Manager in Charlotte, NC
    Former Employee - Specialty Sales Assistant Store Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 8 years)

    Pros

    Great associates, great customers, great executive leadership

    Cons

    Not all decision makers, especially at the Store Manager and District level continue to remain valued bases and servant leaders

    Advice to Management

    Spend more time investing in value based individuals. Spend time in the stores teaching and training associates, to much time is spent prior to a scheduled walk preparing. It would be better to see the issues that are present and work to correct them, not just make a RVP or higher happy.

    The Home Depot Response

    May 15, 2017 – Content Marketing Strategist

    Thank you for taking the time to share a review. We are happy to hear you had a positive experience at The Home Depot.


  7. "Special Services Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Charlotte, NC
    Current Employee - Supervisor in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    success sharing payout checks are nice holiday pay

    Cons

    no religious holidays are celebrated

    Advice to Management

    make sure your associates have adequate talent and coverage to deliver the best customer service possible

    The Home Depot Response

    May 22, 2017 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to customer service.

  8. "Orange is the new black"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot full-time (More than 8 years)

    Pros

    Benefits are the only reason to work for the Home Depot

    Cons

    Erratic schedule, Low pay, no training,quotas on acquiring credit card applications are unreasonable, upper management is generally uneducated, unskilled , and have a militaristic approach to managing people.

    Advice to Management

    Once you learn to read buy the book "The One Minuet Manager"


  9. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Depot Greeter in Charlotte, NC
    Former Employee - Home Depot Greeter in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    The employees were the best. Very friendly associates. Clean environment.

    Cons

    The Managers and ASM'S and lack of hours. And numerous attempts to get more.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier in Charlotte, NC
    Current Employee - Head Cashier in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time

    Pros

    Set hours for FT . Easy move up within company . Paid vacation . Sick time & Personal time . Can request off on holidays

    Cons

    Depends on management in store , favoritism , company suppose to be built on employees being very important and management beneath .


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