The Home Depot Reviews in Cleveland, OH | Glassdoor

The Home Depot Cleveland Reviews

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Found 35 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
26%
Recommend to a Friend
33%
Approve of CEO
The Home Depot CEO Craig Menear
Craig Menear
10 Ratings
Pros
  • "Learn a lot about finishing material(in 224 reviews)

  • "Great benefits for part time work(in 813 reviews)

Cons
More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Cleveland, OH

      I worked at The Home Depot part-time for more than 2 years

      Pros

      Good benefits for a very large company

      Cons

      Hours are subject to change

    • Helpful (1)

      "flooring associate"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Flooring Associate in Cleveland, OH
      Doesn't Recommend
      Negative Outlook

      I have been working at The Home Depot full-time for more than 4 years

      Pros

      flexible hours, flexible schedule when you need off, you learn from contractors and other associates

      Cons

      -Always understaffed -Sales associate are always pushed/forced do freight ( supposed to be over night stocking) and special service -Uncle Homer is getting pretty greedy with no increase in salary. When I started in 2014 it was like 10hr now it's 11 because they raised the starting salary so technically your experience is nothing, you will get paid the same like a fresh garden associate from the street - Turn over...

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      Advice to Management

      -Try to be less greedy when you are the second biggest corporation in the US after Walmart (101 billion) your competitors pay their employees 50% more than you do hint: Lowes, Menards - instead of making infocus videos about staying hydrated in summer provide your employees with actual water. Two weeks in a row and the water dispenser is empty in the break room -Having less employees can save some money but thefts (no...

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    • Helpful (2)

      "Computer Trained Employees"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Cleveland, OH
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at The Home Depot full-time for more than 6 years

      Pros

      Great place to work, if you don't mind doing your job, your supervisor's job and few co-worker's jobs at a pay rate that is the same as someone that doesn't even know their clock in number yet.

      Cons

      You will be trained during your work hours and you will have customers complaining that you don't help them enough even if you bend over backwards for them, then management will take you to the office and tell you how poorly your work performance is only based on that last customer complain not the other calls from customers saying how great of a job you did helping them and meeting their needs.

      Advice to Management

      Schedule people for training before they are put on the sales floor. Train everyone on Reach Truck and OP. Two ballymore and 2 reach truck machines would be nice and remove old broken ladders from stores. And make sure you praise those that do the job of two and three employees not only those who come to work do their job, tell others that they are too busy to help or refuse to spot for those who drive. And keep specialists...

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      The Home Depot Response

      June 14, 2018Client Partner

      Thank you for taking the time to share your comments. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.

    • Helpful (1)

      "Home Depot"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Department Supervisor in Cleveland, OH
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at The Home Depot full-time for more than 2 years

      Pros

      Do not expect you to work very hard

      Cons

      Low pay, do not consider years of trade experience as hav.ing any value

      Advice to Management

      Go back to to what made the company great. Instead of trying to use fresh off the street non skilled workers to advise customer on trade problem that need a trade professional.

    • "Unsteady schedule"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cleveland, OH
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at The Home Depot part-time for more than 2 years

      Pros

      Busy atmosphere that makes the time go by quicker

      Cons

      One week I have 24 hours and the next week I have 12. It would be nice to have consistency. Some days they start me at 6 am and other days they start me at 6 pm. It would be nice to have a more consistent time schedule. Almost every time i try to request a modification to my availability it comes back and says "Denied"

      Advice to Management

      See my comments in Cons. Try to provide more consistent times and the same amount of hours each week. I'm one of the hardest working employees in my department, yet they will give more hours to the lazy non productive employees. I would be very afraid to depend on a lifetime career from HD

    • Helpful (1)

      "Great staff and caring managers"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Supervisor in Cleveland, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Home Depot for more than 2 years

      Pros

      Management cared about people's lives. It wasn't the typical retail environment. Yes, budgets and comps mattered but so do the people. I really enjoyed my management, both at my store and above them within the region.

      Cons

      During peak season, it can be stressful. There's opportunities to earn overtime but often for supervisors, that would be forced on you because you wanted to take care of your department if someone didn't show up. Turnover is a big issue.

    • Helpful (1)

      "Good Company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Head Cashier in Cleveland, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Home Depot part-time for more than 2 years

      Pros

      They are very flexible with your schedule.

      Cons

      It can get a little hectic at times as a head cashier but it was still a pretty good company to work with.

      Advice to Management

      Keep up the awesome work!

      The Home Depot Response

      July 14, 2017Client Partner

      Thank you for taking the time to share a review. We are happy to hear you had a positive experience at The Home Depot.

    • "Customer Service Associate"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - CSP/Receptionist in Cleveland, OH
      Recommends

      I have been working at The Home Depot part-time for more than a year

      Pros

      Friendly Helpful Staff. Flexible Hours.

      Cons

      Salary isn't enough for the length of time you are helping customers as well as standing/walking.

      Advice to Management

      Training before starting on the floor is great however, improvement is needed on floor training. There needs to be a lead associate assigned to new associates.

    • "Good job whille in college"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Cleveland, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Home Depot part-time for more than a year

      Pros

      Flexible hours, good pay, good room for advancement

      Cons

      No real cons that I can think of

      Advice to Management

      An employee discount would be nice

    • "Management"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cleveland, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Home Depot for more than 20 years

      Pros

      Great bonus, and if you're a people person then expect to create alot of relationshios.

      Cons

      Work days can be long.

    Found 35 reviews