The Home Depot Reviews in Cleveland, OH | Glassdoor

The Home Depot Cleveland Reviews

Updated March 3, 2018
32 reviews

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Cleveland, OH

2.8
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Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
9 Ratings

32 Employee Reviews

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Pros
  • learn a lot of different skills and trades that help in the real world (in 208 reviews)

  • Benefits for part-time employees (in 763 reviews)

Cons
  • Work Life balance is usually unbalanced (in 479 reviews)

  • Hard to get into a full time job (in 870 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Cleveland, OH
    Former Employee - Head Cashier in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    They are very flexible with your schedule.

    Cons

    It can get a little hectic at times as a head cashier but it was still a pretty good company to work with.

    Advice to Management

    Keep up the awesome work!

    The Home Depot Response

    Jul 14, 2017 – Client Partner

    Thank you for taking the time to share a review. We are happy to hear you had a positive experience at The Home Depot.


  2. "Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Cleveland, OH
    Current Employee - Department Supervisor in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Do not expect you to work very hard

    Cons

    Low pay, do not consider years of trade experience as hav.ing any value

    Advice to Management

    Go back to to what made the company great. Instead of trying to use fresh off the street non skilled workers to advise customer on trade problem that need a trade professional.

  3. "Unsteady schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Busy atmosphere that makes the time go by quicker

    Cons

    One week I have 24 hours and the next week I have 12. It would be nice to have consistency. Some days they start me at 6 am and other days they start me at 6 pm. It would be nice to have a more consistent time schedule. Almost every time i try to request a modification to my availability it comes back and says "Denied"

    Advice to Management

    See my comments in Cons. Try to provide more consistent times and the same amount of hours each week. I'm one of the hardest working employees in my department, yet they will give more hours to the lazy non productive employees. I would be very afraid to depend on a lifetime career from HD


  4. Helpful (1)

    "Great staff and caring managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Cleveland, OH
    Former Employee - Supervisor in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot (More than a year)

    Pros

    Management cared about people's lives. It wasn't the typical retail environment. Yes, budgets and comps mattered but so do the people. I really enjoyed my management, both at my store and above them within the region.

    Cons

    During peak season, it can be stressful. There's opportunities to earn overtime but often for supervisors, that would be forced on you because you wanted to take care of your department if someone didn't show up. Turnover is a big issue.


  5. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSP/Receptionist in Cleveland, OH
    Current Employee - CSP/Receptionist in Cleveland, OH
    Recommends

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Friendly Helpful Staff. Flexible Hours.

    Cons

    Salary isn't enough for the length of time you are helping customers as well as standing/walking.

    Advice to Management

    Training before starting on the floor is great however, improvement is needed on floor training. There needs to be a lead associate assigned to new associates.


  6. "Good job whille in college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cleveland, OH
    Current Employee - Sales Associate in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Flexible hours, good pay, good room for advancement

    Cons

    No real cons that I can think of

    Advice to Management

    An employee discount would be nice


  7. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot (More than 10 years)

    Pros

    Great bonus, and if you're a people person then expect to create alot of relationshios.

    Cons

    Work days can be long.

  8. "Order picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Puller in Cleveland, OH
    Current Employee - Order Puller in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They treat you well and lot of opportunities

    Cons

    Customers can get on your nerves

    Advice to Management

    Higher wage


  9. "flooring specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring Specialist in Cleveland, OH
    Current Employee - Flooring Specialist in Cleveland, OH
    Recommends
    Neutral Outlook

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    recently started set shifts works very well for me and my family so hsppy the home depot finally is doing something to give people some normalcy in our lives

    Cons

    i=I feel that the person doing the same job title as me is not not required to do anything besides sit at the desk and sell. I also have quotas and goals, I am #2 in my district in sales and I do what is needed to keep the store stocked for the customer. Is it that because he is a man and I am a women that management says nothing total discrimination

    Advice to Management

    step up and take notice of the people who are doing the total job. compensate us for that. Hold dept supervisors responsible for making equal work for equal pay


  10. "Back Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office in Cleveland, OH
    Former Employee - Back Office in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    There are nice people who work here and you do get to work by yourself some or most of the time.

    Cons

    The pay is bad and the hours are equally bad (starting at 5AM daily). The job also gets boring and can be stressful when there is a problem with the money.


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