The Home Depot Reviews in Cleveland, OH | Glassdoor

The Home Depot Cleveland Reviews

84 reviews

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Cleveland, OH Area

3.7
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The Home Depot President & CEO Craig Menear
Craig Menear
30 Ratings

84 Employee Reviews

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Pros
Cons
  • "zero work/life balance as a salaried manager" (in 524 reviews)

  • "It is very hard to get full time" (in 919 reviews)

More Pros and Cons

  1. "Amazing Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Elyria, OH
    Former Employee - Front End Cashier in Elyria, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great schedule, decent breaks, fun activities, bonuses even for part-time employees, loyal customers, employee review system is excellent and results in raises/promotions if you're doing what you're supposed to be

    Cons

    Standing on concrete your entire shift - just be prepared!


  2. Helpful (1)

    "flooring associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring Associate in Cleveland, OH
    Current Employee - Flooring Associate in Cleveland, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    flexible hours, flexible schedule when you need off, you learn from contractors and other associates

    Cons

    -Always understaffed
    -Sales associate are always pushed/forced do freight ( supposed to be over night stocking) and special service
    -Uncle Homer is getting pretty greedy with no increase in salary. When I started in 2014 it was like 10hr now it's 11 because they raised the starting salary so technically your experience is nothing, you will get paid the same like a fresh garden associate from the street
    - Turn over rates are high because of Uncle Homer ultimate greed. when was the last time you visited the Home Depot and found someone to help you in places like plumbing or lumber? even if you find someone they are too busy doing freight and other people's job because they are always understaffed

    Advice to Management

    -Try to be less greedy when you are the second biggest corporation in the US after Walmart (101 billion) your competitors pay their employees 50% more than you do hint: Lowes, Menards
    - instead of making infocus videos about staying hydrated in summer provide your employees with actual water. Two weeks in a row and the water dispenser is empty in the break room
    -Having less employees can save some money but thefts (no one in the aisles), customer dissatisfaction, and employees turn over cost way more than you think

  3. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at The Home Depot part-time (More than a year)

    Pros

    Good benefits for a very large company

    Cons

    Hours are subject to change


  4. "Home service project specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Home Service Project Specialist in Lorain, OH
    Current Employee - Home Service Project Specialist in Lorain, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Good pay
    Flexible hours
    Creative freedom

    Cons

    Busy environment
    Fast paced


  5. Helpful (2)

    "Computer Trained Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cleveland, OH
    Current Employee - Sales Associate in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Great place to work, if you don't mind doing your job, your supervisor's job and few co-worker's jobs at a pay rate that is the same as someone that doesn't even know their clock in number yet.

    Cons

    You will be trained during your work hours and you will have customers complaining that you don't help them enough even if you bend over backwards for them, then management will take you to the office and tell you how poorly your work performance is only based on that last customer complain not the other calls from customers saying how great of a job you did helping them and meeting their needs.

    Advice to Management

    Schedule people for training before they are put on the sales floor. Train everyone on Reach Truck and OP. Two ballymore and 2 reach truck machines would be nice and remove old broken ladders from stores. And make sure you praise those that do the job of two and three employees not only those who come to work do their job, tell others that they are too busy to help or refuse to spot for those who drive. And keep specialists in their department not all over the store if you are going to complain about their sales numbers.

    The Home Depot Response

    Jun 14, 2018 – Client Partner

    Thank you for taking the time to share your comments. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.


  6. Helpful (1)

    "Department Head"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Mentor, OH
    Current Employee - Department Supervisor in Mentor, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Great benefits and good pay. Great company to work for overall.

    Cons

    Dealing with crazy or stupid customers.


  7. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lorain, OH
    Current Employee - Sales Associate in Lorain, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than 5 years)

    Pros

    They have competitive wages and we receive bonuses.

    Cons

    If you're a part-timer, don't expect a huge bonus. It goes by hours worked during that quarter. They're very stingy on hours and they have a habit of throwing you in every other department than your original.

  8. "Department Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mentor, OH
    Current Employee - Anonymous Employee in Mentor, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Great work environment and advancement opportunities.

    Cons

    Lower wages than average, but offset by benefits.


  9. "Nice place to work"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Former Employee - Summer Seasonal in Medina, OH
    Former Employee - Summer Seasonal in Medina, OH
    Recommends

    I worked at The Home Depot part-time

    Pros

    I worked as a seasonal employee in the garden department for a summer and it was a good job. I really enjoyed the people there and felt like a valued employee.

    Cons

    I usually had one shift a week that started at 5 am which was not fun. When the store was busy it could get pretty stressful with customers asking for help.


  10. Helpful (1)

    "Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Cleveland, OH
    Current Employee - Department Supervisor in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Do not expect you to work very hard

    Cons

    Low pay, do not consider years of trade experience as hav.ing any value

    Advice to Management

    Go back to to what made the company great. Instead of trying to use fresh off the street non skilled workers to advise customer on trade problem that need a trade professional.


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