The Home Depot Reviews in Commack, NY | Glassdoor

The Home Depot Commack Reviews

5 reviews

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Commack, NY

2.8
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The Home Depot President & CEO Craig Menear
Craig Menear
0 Ratings

5 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 450 reviews)

  • I wish my position was full time (in 811 reviews)

More Pros and Cons

  1. Helpful (1)

    "Millwork Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Millwork Specialist in Commack, NY
    Current Employee - Millwork Specialist in Commack, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Benefits, job security, financially strong company, friendly work enviroment. The associates all seem to work well together

    Cons

    Pay raises and schedule. Associates who work in smaller depts. get overlooked. For depts that have a small staff the associates get more late shifts and rarely get off on weekends..

    Advice to Management

    Hire more people so associates don't have to cover several depts.

    The Home Depot Response

    Nov 26, 2013 – Client Partner

    Thank you for your feedback. At The Home Depot, we strive to provide an environment where associates feel they’re valued, treated fairly, and respected. Taking care of our people is one of our core... More


  2. "Cashier interview. A+"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Commack, NY
    Former Employee - Head Cashier in Commack, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    They are very customer oriented and want cashiers to provide the best customer service. I applied online and they got back to me within a week. I had 3 interviews, one over the phone, one with the Front End Supervisor, and the last one with the Store Manager. During the interview you just need to think what is best for the customer not the company itself.

    Cons

    They sometimes have trouble scheduling cashiers and cashier supervisors. If a cashier or a supervisor cannot make it and you cannot find someone to show up for them, you will have to work until someone shows up.

    The Home Depot Response

    Nov 12, 2013 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to customer service.

  3. Helpful (1)

    "Kitchen Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Designer in Commack, NY
    Current Employee - Kitchen Designer in Commack, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Dealing with pleasant customers, ones who show an honest appreciation for my knowledge and guidance.

    Cons

    The misunderstanding of most of the managers of our company, especially on the higher end as to how sales should and must be made.

    Advice to Management

    Kitchen design sales are not in any way an impulse purchase, such as a tool or a few gallons of paint. These customers do not forget they have an "open quote" out there. When an associate is required to follow up with the customer every two days only antagonizes the client. Notes that must be followed up according to the KPI standards are in no way realistic with the average customer.


  4. Helpful (2)

    "Worst employment experience to date"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Commack, NY
    Former Employee - Head Cashier in Commack, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Meeting some really nice, genuine people who unfortunately get treated just as badly as you do -- the only difference is that some people have skills to get the hell out of there while others have no choice but to continue to be exploited

    Cons

    Management is HORRIBLE. I repeat, HORRIBLE. Home Depot corporate preaches about the upside-down pyramid -- that each time someone advances in the company it is their job to HELP and develop those under them. This could NOT be farther from the truth. There is no development and certainly no help at any level. The pay is insulting and raises are even more insulting -- even for high performing employees (I was was one). The manager of my particular store was so disconnected with the associates he didn't even know people's names or how long they had worked at the store. His expectations were not at all in line with what was realistic and the general morale at the store was poor most if not all of the time. Employee recognition and rewards were almost non-existent and the few that took place were far from genuine. This place was hell.

    Advice to Management

    Engage and respect your employees and most of all HELP THEM. Reward employees for how hard they work. Listen to concerns and comments and give feedback. Get rid of employees and management that don't participate in these behaviors on a regular basis.


  5. Helpful (1)

    "Good people, bad technology."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Commack, NY
    Current Employee - Sales Associate in Commack, NY
    Recommends
    No opinion of CEO

    Pros

    If you have to work in retail, Home Depot is the place to work. They treat their people like people.

    Cons

    Full time employees face bizarre hours in most cases. The IT side features byzantine technology that mostly dates from the '80's, which can make communicating and doing your job fairly difficult, and the IT guys really have no connection to or communication with their user base. There is a ton of data out there that the stores are dying for, but we really might as well not have computers at all, because in most cases the people who need the information will never have access to it, usually because nobody can even imagine that someone could write a simple script to extract that piece of information and put it in a report of some kind.

    Advice to Management

    It's the year 2008! Your IT people are in 1998, your computers are in 1988, and the IT people do not work for or with the people who are making the money that pays the bills. FIX IT!


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