The Home Depot Reviews in Glendale, AZ | Glassdoor

The Home Depot Glendale Reviews

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Found 11 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
2%
Recommend to a Friend
54%
Approve of CEO
The Home Depot CEO Craig Menear
Craig Menear
2 Ratings
Pros
  • "Learn a lot about finishing material(in 224 reviews)

  • "Great benefits for part time work(in 813 reviews)

Cons
More Pros and Cons
  1. Helpful (33)

    Good, but could be better

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Special Services Associate in Glendale, AZ
    Recommends
    Neutral Outlook

    I have been working at The Home Depot part-time for more than a year

    Pros

    Good company culture and associate support, especially from assistant store managers and store-level HR. Excellent in accommodating time off when requested in advance (3 weeks or more) Decent entry-level pay in comparison to other stores of similar caliber Relatively easy to move horizontally, especially for cashiers and lot attendants Associates consist of a high number of long-term (5 year plus) employees If...

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    Cons

    Constant turnover in newer associates and associates that should have never been hired in the first place results in under-staffed sales floors. Understaffing creates undue stress on the most experienced associates and I expect that my store in particular will have unnecessarily high senior associate turnover or transfer requests within the next six months. Unqualified department supervisors tend to be the highest...

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    Advice to Management

    Store-level mgmt: Focus on recruiting only the best and most experienced department supervisors. If the ASMs are good, but the DSs are lacking, the store will lose cohesion and fail. The DSs are as important to maintaining morale and the floor-level culture of the store as the ASMs. District-level mgmt: In my year-long employment at Home Depot, I have never once met anyone from district-level management. I understand...

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  2. Helpful (2)

    Low wage and no future!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time for more than a year

    Pros

    -Work with nice people -Drug free work environment with compulsory drug testing during the interview process. -quick interview process -always hiring

    Cons

    -Slave wage -no future opportunity to advance -education not even considered -When asked if I could be paid above minimum wage because I have a degree in management, she scoffed and said “we dont care about that, do you want the job or not?” -online testing for job was also quite lengthy.

    Advice to Management

    Why so greedy?

  3. Helpful (2)

    Good and Bad but more good.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freight Team Associate in Glendale, AZ
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time

    Pros

    Family oriented company, very flexible.

    Cons

    I just recently transferred from state to state. Big difference, my last store had unity, management listened and treated you with respect, appreciation was always shown. and was always fair. My new store is not so fair or family like management treat 1 crew different that others. I don't get full breaks or lunches anymore and get treated like I'm bottom of the barrel. Been with the company almost 2 years and have received...

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    Advice to Management

    Management needs management and accountability

  4. Low Wages, High Expectations

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time for more than 4 years

    Pros

    The people if you're lucky. Flexible with hours.

    Cons

    Low wages when they expect you to have forklift training, product knowledge, expect you to approach customers and help them with their projects, expect you to drive sales, and expect you to maintain the department. Bad scheduling. Not enough people on the floor.

  5. Sales Associate

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Glendale, AZ

    I worked at The Home Depot

    Pros

    Good working environment, company values employees to a certain extent.

    Cons

    Wage is pretty much fixed at 10.00 an hour. Most everyone is hired part time and hours per week are set at no more then 27. Great job for young first timers or retired looking for few bucks.

    Advice to Management

    Advance from within and utilize the skill set of employees on hand by better matching their skills to departments they could offer more

  6. Receiving Dept Supervisor

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receiving Supervisor in Glendale, AZ

    I worked at The Home Depot full-time for more than 2 years

    Pros

    Big company, great benefits.

    Cons

    Raises are minimal. Usually get 2 to 3 percent per year if lucky.

    Advice to Management

    Care about the employees

  7. Helpful (1)

    Good place for a first job....then leave once you can't grow anymore

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Garden Sales Associate in Glendale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time for more than a year

    Pros

    Customer Service experience, good pay for high school grads

    Cons

    Poor management that lacks people skills, no incentive system, and zero product training

  8. order puller

    StarStarStarStarStar
      Former Employee - Deliveries/Order Puller in Glendale, AZ

      I worked at The Home Depot for more than a year

      Pros

      great exercise, kept me running all over

      Cons

      poor supervisors and very disorganized

      The Home Depot Response

      June 16, 2015Client Partner

      Thank you for your review. Retail associates are the face of The Home Depot for the thousands of customers who walk through the doors each day. As a retail associate you can expect to interact in a fast-paced environment and learn something new each day!

    • Helpful (2)

      Nice staff. Poor management.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cashier in Glendale, AZ
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at The Home Depot

      Pros

      Good benefits. Nice staff. Everyone was able to work as a great team. A decent understanding of how to provide customer service.

      Cons

      Management is awful. They do not care about their staff. They look for the first person they can to blame. Scheduling sucks. They cut your hours, then call you in for coverage. I didn't mind but they need to get it together.

      Advice to Management

      Staff needs to be treated fairly.

      The Home Depot Response

      December 30, 2014Client Partner

      Thank you for taking the time to share your comments. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.

    • iS A GOOD PLACE TO WORK

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Home Depot Cashier in Glendale, AZ
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at The Home Depot part-time for more than a year

      Pros

      Know a lot of products and descriptions and options.

      Cons

      attitude of some associates is not the right one.

      Advice to Management

      More SUpervision or make more activities were you can see the attitude of each individual and change it so the customer service can be upgraded on every one like TEAM BUILDINGS ACTIVITIES OR SPORTS.

      The Home Depot Response

      June 13, 2014Client Partner

      Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to customer service.

    Found 11 reviews