The Home Depot Reviews in Honolulu, HI | Glassdoor

The Home Depot Honolulu Reviews

10 reviews

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Honolulu, HI

4.0
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The Home Depot President & CEO Craig Menear
Craig Menear
1 Rating

10 Employee Reviews

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  1. Helpful (1)

    "They are great so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Honolulu, HI
    Current Employee - Customer Service Associate in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    They have great moral and training materials. Comprehensive. Everyone is really nice so far. Very computer/ smart phone oriented.

    Cons

    The hours are minimal; it looks like they only hire part-time yet they expect open availability; also you cannot work for their competitors. You cannot work in the same field pretty much. So they expect your loyalness while only giving you 23 hours a week.

    Advice to Management

    I know a lot of companies do the same thing... home Depot should make more people fulltime hires. I live you guys and want to be there all the time 😄


  2. "difficult to get full time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Honolulu, HI
    Former Employee - Front End Cashier in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    busy store. the day goes by fast.

    Cons

    too many bosses, not enough workers

    Advice to Management

    Management has gotten so trivial on small issues. That they miss the bigger issues. A lot of good hard working people are not there anymore.

  3. "Great place to work but success sharing is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Honolulu, HI
    Current Employee - Sales Associate in Honolulu, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Employee morale is high. There is a spirit of camaraderie unlike other places I have worked. Employees routinely go out of their way not only to assist customers but other employees as well, when needed. Good benefits, especially for part time workers.

    Cons

    Trying to adjust to constantly changing shift schedules can cause problems for some employees. Employee turnover is high and good employees tend to leave just as they become knowledgeable about their area.

    Advice to Management

    The Honolulu store is consistently one of the best performing stores in the chain they must be doing something right. But employees do not receive significant recognition in the form of success sharing because sales plan goals are set unrealistically high. Recent success sharing amounts paid to employees was a joke considering how much this store makes for the company. It is well known that there is a high correlation between employee experience and customer satisfaction. If management wants to keep good employees they should give them a reason to stay on. Success sharing is the way to do this. Set sale goals at reasonable and realistic amounts in order to ensure meaningful success sharing amounts for employees.


  4. Helpful (1)

    "Just Started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Honolulu, HI
    Current Employee - Sales Associate in Honolulu, HI
    Recommends
    Positive Outlook

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Everyone is nice and supportive, co-workers are knowledgable about what they are selling. A lot of them have worked in different the industries themselves. Positive experience getting hired of course. Looking forward to working there.

    Cons

    None yet since I just started.

    The Home Depot Response

    Aug 27, 2015 – Client Partner

    Thank you for your feedback! Keep up the great work!


  5. Helpful (1)

    "If you choose to work retail I recommend Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Honolulu, HI
    Current Employee - Cashier in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Honestly it depends the volume of your store. If you are in a high volume store (like myself) there is a lot of room for growth. The HD takes care of it's employees. I've worked quite a few retail jobs and this is the one job that I'm actually happy to go to work each morning. Usually in a retail environment the values of the company revolve around money, money, money. But at the HD customer service really is top priority. They understand that if they want to be successful the key is to make people happy (customers and associates alike.) Plus, there is a lot of positions in the store so it gives many an oppertunity to get work. They understand that you have a life outside of work and will work with you to balance things out. Plus, other than Costco, they pay better than any store I've worked and applied for. Oh, and you will meet A LOT of wonderful people.

    Cons

    It takes awhile to build up sick time. It's difficult to get full time. In small volume stores it takes forever to move up. Benefits are only offered to full timers. Sometimes you have to deal with short tempered customers. You have to be able to overlook rudeness and critisim.

    Advice to Management

    Take the time to learn your associaties names, and always try to have a genuinly positive personality. When our managment is kind and enthusiastic, we have tendancy to mirror that.


  6. Helpful (2)

    "a very bad one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Team Associate in Honolulu, HI
    Former Employee - Freight Team Associate in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (Less than a year)

    Pros

    some employees, some benefits, hours, hands on better than computer

    Cons

    got bullied a lot buy one of the supervisors, always pushy, hot store,turns off AC at night, must very everyday scheduled or get points put against you, you put stuff on shelf one day the same thing comes in the next day

    Advice to Management

    need to look at how managers are running shift, ordering needs improvement, too much of one items

    The Home Depot Response

    Jul 3, 2014 – Client Partner

    Thank you for taking the time to share your comments. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.


  7. Helpful (1)

    "Good environment to learn customer service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Honolulu, HI
    Current Employee - Sales Associate in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot (Less than a year)

    Pros

    The emphasis on customer service shows how a difference in sales can be had by being attentive to them. Management tries to be supportive of the employees and new workers in particular.

    Cons

    The pay is low and some people work harder than others, which really is not fair.

    Advice to Management

    Computer training is only a fraction of what is needed. Much more hands-on training is needed, and it needs to be formalized, not just a baptism by fire.

    The Home Depot Response

    May 7, 2014 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking... More

  8. "Great employer, awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Honolulu, HI
    Current Employee - Department Supervisor in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Home Depot offers great benefits including profit sharing, employee merit incentives, and stock purchase plans. Customer service oriented while keeping employees in mind. Offers great opportunities to grow and move up.

    Cons

    Pay is okay but you must be able to work every type of shift if you're a full timer.

    The Home Depot Response

    Nov 13, 2013 – Client Partner

    Thank you for your feedback! We are happy to hear you are enjoying your employment with The Home Depot. Keep up the great work!


  9. "Fun co workers, management was lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Puller in Honolulu, HI
    Former Employee - Delivery Puller in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Manly. Good starting pay and benefits. Working with and helping customers.

    Cons

    Biased management. No flexibility in regards to scheduling.

    Advice to Management

    Identify hard working employees and reward/invest in them. Less favoritism.


  10. Helpful (2)

    "Home Depot is not the place to begin your career."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Honolulu, HI
    Former Employee - Sales Associate in Honolulu, HI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    OK for part-time or short-term employment.

    Cons

    Don’t expect a long career here. Managers and HR aren’t supportive; all they care about are their own jobs. They say one thing but do another; although you are expected to strictly follow rules, they don’t. They have no compunction about firing anyone, even those who uncomplaining do everything that is asked of them. No thank you when you are fired. You may think some managers are supportive but when you are being fired, they look out for themselves--no one else. No employee discount.

    Advice to Management

    Don't think only about yourself--think about all the lower-level employees who are making you look good. Keep ;your word. Follow rules if you expect employees to do the same.


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