The Home Depot Reviews in Jacksonville, FL | Glassdoor

The Home Depot Jacksonville Reviews

Updated December 7, 2018
67 reviews

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Jacksonville, FL Area

3.3
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Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
22 Ratings

67 Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 222 reviews)

  • "Benefits for part-time employees" (in 806 reviews)

Cons
  • "Tough to have a good work/life balance" (in 522 reviews)

  • "I still can not get a full time position" (in 915 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (33)

    "Store/Warehouse Manager"

    StarStarStarStarStar
    Former Employee - Store Manager in Jacksonville, FL
    Former Employee - Store Manager in Jacksonville, FL
    Recommends
    Approves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Customer Service, Meeting New People, Diverse environment, Day to day challenges, Entrepreneurship, Working with and Inspiring the Team to be their best each and every day.

    Cons

    The downside was with it being Retail a lot of time was spent at work and a way from my family during the Holidays.

    Advice to Management

    My advice to any Manager is to steady the course and always do your best each and everyday, remember it is about the people you manage and not yourself

    The Home Depot Response

    Aug 22, 2018 – Client Partner

    Thank you for your feedback! We are happy to hear you enjoyed your employment with The Home Depot.


  2. "MET Associate. Non-travel."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MET Associate in Jacksonville, FL
    Current Employee - MET Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Work schedule M-F 5am-2pm. Annual profit sharing $$.

    Cons

    Not enough Store associates scheduled for their departments, so MET is doing our job AND theirs. Conditions in older stores are filthy. 'It is what it is'.

    Advice to Management

    Need to seriously clean older stores.

  3. "Part Time Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time

    Pros

    Dental/Vision/Health benefits even as a part time
    Success sharing twice a year - extra money in your pocket
    The store I work has a very friendly environment
    Paid sick leave
    Discounted stock for employees
    401k

    Cons

    Hourly wage
    Pay increase each year is very low


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville Beach, FL
    Current Employee - Sales Associate in Jacksonville Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    The people you work with are great and very friendly willing to help each other. There are a few opportunities to move up in the company if your willing to take over an area that is struggling with sales.

    Cons

    Management says they have your back but you better not trust them all some are good but allot feel threatened by someone that has prior leadership experience. I am retired military I started as a part time moved into a full time position then stepped back down to part time for family reasons and for that they dinged me on my performance review, Just watch your back mgt is not open to suggestions they run it there way which for the most part is not the Home Depot way.

    Advice to Management

    Listen to some of your employees they have good ideas and besides there the ones that have built the rapport with your customers, most the assistant managers that I have worked with don't want to be bothered with customer complaints.


  5. Helpful (1)

    "Service Desk Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fleming Island, FL
    Former Employee - Anonymous Employee in Fleming Island, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Home Depot full-time (More than 8 years)

    Pros

    Good benefits, flexible scheduling for part timers,

    Cons

    Poor management, working on an outdated systems compared to other companies. Work hard get more work, do nothing get rewarded. Computer training is almost pointless, bring back on the floor training.

    Advice to Management

    Respect your associates, Retail is stressful due to the nature of the beast, but don't add unneeded stress to those who are doing their best to give great customer service.


  6. "Pretty ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    The environment is free which is cool

    Cons

    There is not enough people on the clock at once

    Advice to Management

    More than one person on the clock per department at once would be nice


  7. "It was decent if you had good coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Middleburg, FL
    Current Employee - Order Picker in Middleburg, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot (More than a year)

    Pros

    The hours are flexible most of the time
    The pay is good for beginners
    The job can be good with pleasant customers
    Supervisors care

    Cons

    Management doesn't care about family or your need to care for them nor do they truly care for your education. I was scheduled multiple times outside of my availability for school and even given 36 hour weeks in high school while taking very advanced level college classes so the stress load sucked. The management time also was unhappy with me when I received carbon monoxide poisoning from THEIR leaking propane tank. I had to show them my hospital documents multiple times showing them I was severely ill from it and I had to miss the next day at work because the doctor recommended 4 days off and I only took one just to not be an inconvenience to a poorly staffed store at the time.

  8. Helpful (1)

    "I love the people and the company it fun. Management varies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Team Associate in Jacksonville, FL
    Current Employee - Freight Team Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Steady hours throughtout the year and also profit sharing and random bonuses throughout the year.

    Cons

    Management changes quite often it can vary from the nicest guy in the world into a less the honorable manager.


  9. Helpful (1)

    "Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Team Associate in Jacksonville, FL
    Former Employee - Freight Team Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great Employees and sense of family.

    Cons

    Low Pay and repetitive trainings.


  10. "Merchandise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MET in Jacksonville, FL
    Current Employee - MET in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Great to work for. 10 years so far

    Cons

    No cons here, great company great benefits pay could be better

    Advice to Management

    Better pay, more pain opportunity for growth


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