The Home Depot Reviews in Jacksonville, FL | Glassdoor

The Home Depot Jacksonville Reviews

Updated February 21, 2018
62 reviews

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Jacksonville, FL Area

3.3
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The Home Depot President & CEO Craig Menear
Craig Menear
16 Ratings

62 Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 209 reviews)

  • "Benefits for part-time employees" (in 772 reviews)

Cons
  • "Work life balance can be hard to find" (in 484 reviews)

  • "I can not have a full time shift yet" (in 879 reviews)

More Pros and Cons

  1. "Merchandise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MET in Jacksonville, FL
    Current Employee - MET in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Great to work for. 10 years so far

    Cons

    No cons here, great company great benefits pay could be better

    Advice to Management

    Better pay, more pain opportunity for growth


  2. Helpful (1)

    "I love the people and the company it fun. Management varies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Team Associate in Jacksonville, FL
    Current Employee - Freight Team Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Steady hours throughtout the year and also profit sharing and random bonuses throughout the year.

    Cons

    Management changes quite often it can vary from the nicest guy in the world into a less the honorable manager.

  3. Helpful (1)

    "Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Team Associate in Jacksonville, FL
    Former Employee - Freight Team Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great Employees and sense of family.

    Cons

    Low Pay and repetitive trainings.


  4. "Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MET Associate in Jacksonville, FL
    Current Employee - MET Associate in Jacksonville, FL
    Doesn't Recommend
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    great medical benefits and programs

    Cons

    They do not live the values they profess, disrespect and indifference from management,lack of concern for associates quality of life unless they are "friends" Favoritism in respect to advancement or career growth

    Advice to Management

    All of your stores associates should be treated as you would like to be treated, for the most part they are there to grow personally and are enthusiastic toward advancing THDs Core Values and Promises to its customers Talk with them, get to know them, the next company leader may very well be that lot tech or that merchandising associate

    The Home Depot Response

    Feb 14, 2018 – Client Partner

    Thank you for your review. In the same way that The Home Depot’s products help people build homes and projects, the eight core values we uphold help us build a strong business and culture. Our nearly... More


  5. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Good perks for associates, good environment.

    Cons

    Pay sucks, hard to get a full time. Have to kiss some you know what to be considered for full time. Employees looks miserable.


  6. "This place can be bipolar."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Associate in Jacksonville, FL
    Former Employee - Delivery Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    The best reasons to work here are freedom to do what you want and how you want but that depends on your supervisor or manager.
    You are allowed to take initiative.
    You make great friends due to your ability to actually communicate and converse with each other.
    The pros WILL depend on your position. You may not see pros at all.

    Cons

    1. Some micromanagers: Had to avoid working under and around those guys.
    2. The babying of customers: It is great to take care of the customer but don't allow the customers to treat your employees any kind of way.
    3. Other associates unwilling to help you: Many associates have the "oh that's not my department attitude even though they know how to do something"
    4. You may have to carry your whole department: The slackers get positions in your department and you have to deal with it.
    5. Pay increases are not fair: Period
    6. Managers awarding associates not fair: Maybe favoritism - somehow the same associates get all of the awards and recognition while others' work and performance is minimized.

    Advice to Management

    Remove people from positions based on performance. Some people are able to stick around even though they do no work. Don't fire them but find a more suitable position for them.
    Also, allow your employees to make their own decisions at least sometimes. Some managers do this. Some don't. Don't treat your employees like they're children or dumb.


  7. "THD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Saint Augustine, FL
    Former Employee - Associate in Saint Augustine, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Learn the store so I dont get lost when I come back as for supplies

    Cons

    Customer expects you to be an expert in every part of home and commerical repair

    Advice to Management

    Maintain Morale

  8. Helpful (1)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Jacksonville, FL
    Former Employee - Sales Consultant in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Good people within the HDE sales team

    Cons

    1s and second level sales management is poor and seem me interested in filling out paperwork then training and motivating their sales teams. The pay is very poor for the last 6 months I earned $4600 in commissions but car expenses which are not reimbursed came to well over $9,000 using the IRS mileage allowance. There turnover was 5 people out of a total of 9 for the last 6 months. The top producers (2) will earn over $100,000 per year for an 80 hour week 6 days per week.

    Advice to Management

    Get better management and don't rely on store management to fill the HDE managerial ranks. Pay for car expenses and provide a minimal base of at least $500 per week. (Like that will ever happen)


  9. "Job is hit or miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Jacksonville, FL
    Current Employee - Department Supervisor in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Training, gained knowledge in different fields, advancement opportunities, choice of areas to work, management is available to talk to one-on-one about issues and there to help out when needed, the company has great opportunities to take care of the community and other employees

    Cons

    Dealing with rude, angry, difficult customers, having to push credit cards on people varrying on position, massive number of people to answer to

    Advice to Management

    Take the time to listen to those at the bottom and make sure to take care of the employees who work hard and really try. They tend to get burnt out and leaned on the most while those who slack off are left alone because it is easier to just go to the employees who always do everything.


  10. "Special services rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Special Services Associate in Jacksonville, FL
    Current Employee - Lead Special Services Associate in Jacksonville, FL
    Recommends
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Flexibility, people, management,atmosphere,willingness to work with you

    Cons

    Need more money for the work volume


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