The Home Depot Reviews in Los Angeles, CA | Glassdoor

The Home Depot Los Angeles Reviews

Updated September 20, 2017
434 reviews

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Los Angeles, CA Area

3.2
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The Home Depot President & CEO Craig Menear
Craig Menear
116 Ratings

434 Employee Reviews

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Pros
Cons
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  1. "Special Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Van Nuys, CA
    Current Employee - Customer Service Associate in Van Nuys, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    The Home Depot I currently work for is one of the busiest Home Improvement stores in the San Fernando Valley, so an 8 hour shift will tend to go by quickly. Working with a great team that resolves customer issues and ensures customers are satisfied with their shopping experience.

    Cons

    When we're short staffed, and the lines/phone calls get backed up.

    Advice to Management

    More recognition in the department.


  2. "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MET in Cypress, CA
    Current Employee - MET in Cypress, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Hours are good, weekends off

    Cons

    Low pay, small raises

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Palmdale, CA
    Former Employee - Cashier in Palmdale, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time

    Pros

    Nice customers some time and you may come across a nice co-worker sometime that won't back stab you

    Cons

    The managers have favorites and always working weekends


  4. "Apply here, only if you have to. It's not horrible but keep looking..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    401k, stock purchase program, tuition reimbursement.

    Cons

    More responsibility coming our way. No foreseeable pay increases. But hey that's corporate America, right?

    Advice to Management

    Find another way to save a penny rather than putting the squeeze on your employees. Get ready for A LOT of turnover in the next year.


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in West Covina, CA
    Former Employee - Front End Cashier in West Covina, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    there is a lot of teamwork, there is communication and they as well follow great work ethics, there is respect among coworkers.

    Cons

    there should be more hiring for front end cashiers so lines don't have to be so long and customers can be happy

    Advice to Management

    None


  6. "Lots of flaws"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Burbank, CA
    Former Employee - Retail Sales Associate in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Opportunity to move up, promotes within, able to transfer to new location

    Cons

    Poor pay, cult like environment, management unsure and and unstable


  7. "Last year a with employer year 2011"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Palmdale, CA
    Former Employee - Supervisor in Palmdale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 8 years)

    Pros

    Prices are competitive. Good work environment. Working with and helping customers is a fulfilling activity as long as it's coupled with associate knowledge.

    Cons

    Have to work sometimes above your pay grade and still be accountable for something you don't have any control of.

    Advice to Management

    Get some good, solid,knowledgeable associates and let them focus on the things they do best. Reinforce and prioritize hands on training of associates on a regular basis.

  8. "Home Depot Does Not Care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time

    Pros

    As with most cases the co-workers are friendly. The schedule was good for me but hours vary.

    Cons

    You have to know a lot to work in your department.

    Pay is minimum wage for very hard work which makes it not worth it.

    When a huge company pays you minimum wage it's creates a horrible work culture. It literally communicates ; "If we could pay you less we would."

    Hard Labor for minimum wage. Examples transporting 30 bags of play Sand or pavers to a customer's car but will be fired if you accept tips from kind customers.

    Advice to Management

    It takes a lot to work here give new employees raises after 3 months after they have acclimated. Minimum wage is an embarrassment to home depot. If you paid higher you would probably have better customer service as employees would want to stay. Look at every Yelp review especially in Los Angeles. The customer service is atrocious and it creates this cycle because the workers with knowledge left and new ones have no clue.


  9. "Not a bad place to work but...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lot Associate in Orange, CA
    Current Employee - Lot Associate in Orange, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time

    Pros

    Laid back co workers, Active workplace, Better than minimum wage starting pay, They hire special needs individuals (pro and con)

    Cons

    Rude customers, Management isn't always on the same page, Working weekends is "non negotiable" . I love that they hire special needs individuals but sometimes they don't perform their job so you are left to pick up the slack.

    Advice to Management

    Communication between and in departments needs some help, maybe make it a requirement that every associate has a walkie talkie and every department has a channel on said walkie talkies.

    The Home Depot Response

    Aug 8, 2017 – Client Partner

    Thank you for your review. In the same way that The Home Depot’s products help people build homes and projects, the eight core values we uphold help us build a strong business and culture. Our nearly... More


  10. "Lurking Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Commerce, CA
    Former Employee - Anonymous Employee in Commerce, CA
    Doesn't Recommend
    Negative Outlook

    I worked at The Home Depot part-time

    Pros

    Customers are great to deal with

    Cons

    They follow you behind the other side of the shelves

    Advice to Management

    Stop following people


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