The Home Depot Reviews in Madison, WI | Glassdoor

The Home Depot Madison Reviews

12 reviews

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Madison, WI

1.8
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The Home Depot President & CEO Craig Menear
Craig Menear
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12 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 448 reviews)

  • Part time hours need full time job (in 806 reviews)

More Pros and Cons

  1. "Horrible wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time

    Pros

    Super flexible hours. Good training. Everyone I worked with were hard workers and super friendly. That's about it.

    Cons

    Super low wages. It was a second job for me, but I felt so bad for my coworkers. All of them were barely scraping by. It's not possible to support a family on $10/hour. Not even an employee discount.

    Advice to Management

    If you want to keep good people, you're going to have to pay more than a fast food restaurant.


  2. Helpful (1)

    "They want to be the BEST at customer service BUT they have along way to go at the west side store!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Madison, WI
    Former Employee - Customer Service Associate in Madison, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay and dress code were great.

    Cons

    Climate & Culture - They are very understaffed. Departments were running on a single person at times. Department workers were rude, seldom in the mood to help you out (even though that was their job), and usually not even in their designated department.

    Management - They say they have an open door policy, but it doesn't work that way. I went to management because I wasn't getting trained and was then taunted by my sup daily after that.

    Training - They have you complete tons of modules on the computer but some are out dated and other practices aren't even done that way anymore. It was an overload of computer and really no hands on to balance it out.

    Benefits - The health insurance does not meet the basic federal requirements, so you'll have to purchase your own through the Government Market Place. They do offer ER medical though.

    Advice to Management

    When you hire new people you need someone that's going to complete the new hire process and not continually drop the ball on following up and support. I, as well as others often showed having no clue what we were really suppose to do and no directions left for us from management.

    Open door, should mean just that. You should be able to come in and share concerns without repercussions from others.

    Support your new hires, make them feel welcome instead of it being like some frat house hazing ritual you have to survive. Make sure you provide a safe working environment were employees feel safe and don't have to worry about being mistreated or harassed by coworkers.

  3. Helpful (1)

    "Interesting and developed a good work ethic and customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lot Associate in Madison, WI
    Current Employee - Lot Associate in Madison, WI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    happy people in Garden and interesting construction customers

    Cons

    you work really hard but don't pay much for it..especially for a successful company. Management not always listening to the low guy on pay chain.

    Advice to Management

    Hire more people and retain workers by paying more and scheduling better


  4. "Hard work not for the desk type of personality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Madison, WI
    Current Employee - Department Supervisor in Madison, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The commitment to customer service

    Cons

    Constantly changing schedule no consistency

    Advice to Management

    More ASMs that work along with associates and less that walk around pointing like DMs


  5. "Great company, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Execution Associate in Madison, WI
    Former Employee - Merchandising Execution Associate in Madison, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Great benefits. Intelligent coworkers for the most part.

    Cons

    Very poor management. You will need to be educated in the department you want if you want a chance at full time.

    Advice to Management

    The HR people employed at various stores are very manipulative and to much favoritism in the middle management.

    The Home Depot Response

    May 28, 2015 – Client Partner

    Thank you for taking the time to share your comments. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.


  6. "Good benefits, but little time for training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Flooring and Walls in Madison, WI
    Former Employee - Sales Associate - Flooring and Walls in Madison, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (Less than a year)

    Pros

    Fast paced so your shift goes quickly, always tasks to be done, opportunities to work in other departments and get promoted

    Cons

    Difficult to receive training and get help answering questions, some days there was not enough staff on hand for the work that was needed to be done

    Advice to Management

    Try to allow time for more training, customers expect sales staff to be experts in their department, allow the more knowledgeable staff members in a department the time to pass on their wisdom to coworkers

    The Home Depot Response

    Mar 24, 2015 – Client Partner

    Thank you for taking the time to share your review. Did you know we offer a variety of training courses, leadership programs, mentoring programs and promotion opportunities to associates at all... More


  7. Helpful (4)

    "Don't make a career out of this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MET Team in Madison, WI
    Current Employee - MET Team in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    As a MET employee, the set hours and no weekends are the lone advantage this job has going for it. at least there's no threat of it going out of business at least

    Cons

    Pick one. Poor wages, poor management, poor morale, poor training, zero clear path toward advancement, improper placement of staff (staff members assigned to departments where they are ill-equipped to actually be helpful), and on and on and on.

    Advice to Management

    Hire some managers who actually have the employees best interests in mind, rather than their own advancement. or some managers who can remember their employees' names. that would be a nice start.

  8. "love the people, waiting to love the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lumber Sales Associate in Madison, WI
    Current Employee - Lumber Sales Associate in Madison, WI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    my fellow employees area ll super friendly and helpful

    Cons

    when i signed on i didnt realize how low my salary was

    The Home Depot Response

    May 27, 2014 – Client Partner

    Thank you for your feedback! We are happy to hear you are enjoying your employment with The Home Depot. We understand that our associates are the key to our success. We pay competitive rates and... More


  9. "If your willing to do your job...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Services Supervisor in Madison, WI
    Current Employee - Special Services Supervisor in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    If your willing to give 100% you will get 100%

    Cons

    Schedule is not dependable, changes from days to nights, to over nights

    The Home Depot Response

    Nov 12, 2013 – Client Partner

    Thank you for taking the time to share a review. We are happy to hear you are having a positive experience at The Home Depot.


  10. "Please comment on pay raises, how do they work from one area of the store to another...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Madison, WI
    Current Employee - Sales in Madison, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Do pay raises from non management positions happen as you moved from one area of the store to another?

    Cons

    cons might be hours get cut in winter

    Advice to Management

    None at this time....


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