The Home Depot Reviews in Napa, CA | Glassdoor

The Home Depot Napa Reviews

Updated August 12, 2017
25 reviews

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Napa, CA Area

2.8
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The Home Depot President & CEO Craig Menear
Craig Menear
8 Ratings

25 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 445 reviews)

  • Part time hours need full time job (in 798 reviews)

More Pros and Cons

  1. "Great job, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Rosa, CA
    Former Employee - Anonymous Employee in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    If you like doing customer service, The Home Depot is a great place to work.

    Cons

    Relatively low pay, schedule not fixed.


  2. "Room to Improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santa Rosa, CA
    Former Employee - Sales Associate in Santa Rosa, CA
    Doesn't Recommend
    Negative Outlook

    I worked at The Home Depot full-time (Less than a year)

    Pros

    Training was decent. Co-workers were nice.

    Cons

    Management quality and pay substandard.

    Advice to Management

    Manage.

  3. "Blah job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Rohnert Park, CA
    Former Employee - Cashier in Rohnert Park, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People that I worked with that were not management were nice people. I also had good hours and it was an easy job for what it was.

    Cons

    I didn't like the little pay for hard work. Management also didn't care about any employees. They act like they do, but they really really don't at all.

    Advice to Management

    My advice to the management at Home Depot would be to treat you employees kinder. I often felt attacked verbally by management and like I was constantly being watched by them.


  4. "The Home Depot (aka, Home Dopo)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Hardware Associate in Rohnert Park, CA
    Former Employee - Certified Hardware Associate in Rohnert Park, CA
    Doesn't Recommend

    Pros

    I worked with 2 individuals who came to be very dear friends and always made the job enjoyable when they were on duty.
    They were no other Pros for working there unless you are a student or in dire need of a job.

    Cons

    Very poor pay; little recognition of performance; focus is on what you might be doing wrong. Supervisors are NOT WORKING supervisors, they tend to just order the associates around under the guise of providing customer service. We lost 1 FT employee and 2 PT employees in my department which they never replaced; the remaining employees had to pick up the difference, yet our dept was the only one to make their sales quota every week! In the final 6 months of working there I spent more time processing freight left over from the night crew, returns and repacks (orange stripe boxes) than I did selling to customers. The more they found out you could do, the more that was asked of you, without even a word of "thanks". I did make it to the Bronze level of Homer Awards in the year I was there, so I was not a slacker or malcontent.

    Advice to Management

    Pay people based on the experience they bring to the job. It is grossly unfair to pay someone with 20+ years of construction/contracting experience $11.25 and pay individuals who joined THD before Atlanta took over the wage aspect of hiring $20.00 - $25.00 an hour for generally more work output. Also, pay raises should be based on PERFORMANCE, not the paltry 2.5-3.0% as called for in the "playbook". Supervisors should also be required to work along their associates a set amount of time in their respective department.


  5. "About the work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Team Associate in Windsor, CA
    Current Employee - Freight Team Associate in Windsor, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Some of the benefits are nice.

    Cons

    Everyone with a supervisor position or higher treat the ones below then terribly.

    Advice to Management

    Be on the same page and treat your employees with respect instead of like slaves.


  6. "Cashier/customer service, returns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service/Cashier in Windsor, CA
    Former Employee - Customer Service/Cashier in Windsor, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Coworkers and managers are very helpful even if you just need someone to talk to they are there for you. You always get training on up to date system changes. They test you on how to look for stolen/hidden items and how customers could trick you .

    Cons

    Not enough room for full time unless you apply for a new posting to work out on the floor/sales


  7. Helpful (2)

    "Standard retail experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Windsor, CA
    Former Employee - Sales Floor Associate in Windsor, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    If you enjoy doing DIY projects walking around the store is fantastic

    Cons

    You don't get any discounts on the merchandise

  8. Helpful (1)

    "Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Petaluma, CA
    Former Employee - Sales Associate in Petaluma, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot (More than 10 years)

    Pros

    Most other employees were wonderful to work with.

    Cons

    Management doesn't seem to care much about employees


  9. "Too much drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paint Sales Associate in Rohnert Park, CA
    Former Employee - Paint Sales Associate in Rohnert Park, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (More than 3 years)

    Pros

    Your schedule is pretty flexible for part time workers, and for the most part, your coworkers are amazing

    Cons

    It seems that once you enter a position of power at Home Depot, you change, and not for the better. Management definitely plays favorites at this company. It doesn't matter how hard you work, if they don't like you, you'll be treated like dirt. The company also hires new people, with no experience, at a higher rate than people who have been working there for years get.

    Advice to Management

    Take a business course! Learn that the employees make the company, and you should treat them fairly and with respect.

    The Home Depot Response

    Apr 29, 2016 – Senior Manager, Social Media

    Thank you for taking the time to share your comments. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.


  10. "A Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Santa Rosa, CA
    Current Employee - Department Supervisor in Santa Rosa, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    I enjoy working with everyone here as the Santa Rosa location. The people are what make this job bearable.

    Cons

    Understaffed currently. (They are trying to fix this, but not enough people who meet the minimum requirements are/were applying.)
    The pay is meh. This area doesn't pay anyone enough so I guess the problem isn't with Home Depot specifically.


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