Staffing, having to do more with much less, techknowledgy could be better
Advice to Management
Pressence, know how things are done and what it takes to get things done, instead of managing by laptop and metrix only. 3.6 associates per store doesn't cut it, Analytics don't tell the whole story.
Current Employee - Department Supervisor in New York, NY
Current Employee - Department Supervisor in New York, NY
Recommends
Neutral Outlook
No opinion of CEO
I have been working at The Home Depot full-time (More than 5 years)
Pros
Great benefits such as 401k, good health insurance and tuition reimbursement if your in school. Great family like environment, you learn a lot in the aisles and they offer decent scheduling.
Cons
A lot of hands on work, fairly understaffed, the customers are very demanding and the pay is not competitive.
Current Employee - Sales Associate in New York, NY
Current Employee - Sales Associate in New York, NY
Recommends
Positive Outlook
I have been working at The Home Depot part-time (Less than a year)
Pros
dental and vision benefits are good value and price - approx $8-$20 per wk depending who you are covering - you can only work one day and still qualify - regular health ins is only for f/t
Cons
it is hard work - a lot of walking and depending on dept will determine how much heavy lifting you do - all dept have heavy stuff you have to put away and stock and help people
I worked at The Home Depot full-time (More than 5 years)
Pros
The coworkers become like a family, excluding management
Cons
Managements weekly meetings are work first, trash talk employees second. Low pay for high stress job. Home and work life balance doesn't really exist, taking vacation esp on holidays is frowned upon or denied.
Advice to Management
Managements actions and indiscretions need to be looked at more closely and with a moral mindset. Corporate should talk to employees, not just management Things are very different on the floor than the company office.
Former Employee - Department Supervisor in New York, NY
Former Employee - Department Supervisor in New York, NY
Recommends
Neutral Outlook
No opinion of CEO
I worked at The Home Depot full-time (More than 10 years)
Pros
Great Associates, Most Of Peers were Great
Cons
Lies, misdirection and SM and Many in HR sprouting Company Values but not practicing what they preach. Those that said they care and not given a bit about anyone they supposedly “work for” (bottom, down perimad company structure.) Manager gives a lot of work, knows that DS that excell have to work off the clock to accomplish all of it. So violating labor laws.
Advice to Management
Stop lying and just tell DS they are like any other businesses. Profit before everything and anyone. If you get promoted to manager the structure of support isn’t great. Burn out risk high, and quality of work life is low. Especially in Manhattan.
Former Employee - Building/Lumber/Receiving/Tool Rental in New York, NY
Former Employee - Building/Lumber/Receiving/Tool Rental in New York, NY
Positive Outlook
Disapproves of CEO
I worked at The Home Depot full-time (More than a year)
Pros
The Co-Workers, Learning about many of the Products Funny thing,, I actually liked working here
Cons
Corporate has lost touch,, its Too Big. Subsidiary corporate offices are needed. Concerns are not addressed. The computer system is severely outdated, store managers are puppets to the local Area Managers who look not to improve but answer and address the provided 'Check List' and of course find 'Areas to Improve'. No opportunity to Improve. Its all and only mechanics and Metrics and not Skill Each department Not having Required Tools to address Customer Concerns,, IE... Reach/Fork Lift Operator,,, It should be So Simple,,, I actually worked Sunday Mornings being to ONLY Operator in the store ,,, leaving my department empty to assist others
Advice to Management
In this DYI Age, there should be much more creative Metrics applied. Invest in some personal who know and can Actually Make a Difference. Contractor accounts need more direct attention ! HD has lost MANY due to poor preference, preparedness, and direct management involvement. Most times its left to employees from one shift to another,,, and no communication until its to late.
The Home Depot Response
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