The Home Depot Reviews in Philadelphia, PA | Glassdoor

The Home Depot Philadelphia Reviews

Updated November 4, 2018
55 reviews

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Philadelphia, PA

2.9
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The Home Depot President & CEO Craig Menear
Craig Menear
11 Ratings

55 Employee Reviews

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Pros
Cons
  • "Work life balance can be hard to find" (in 509 reviews)

  • "Hard to get into a full time job" (in 906 reviews)

More Pros and Cons

  1. "I loved Home Depot Miami!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Philadelphia, PA
    Former Employee - Operations in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    Team-building & group effort in the South

    Cons

    Nightmare when I transferred North

    Advice to Management

    Nope


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Philadelphia, PA
    Former Employee - Cashier in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great benefits such vision, life insurance, critical care benefits, and homer fund

    Cons

    Unrealistic expectation of employees, more self check less employees, and no real concern for employees

    Advice to Management

    Ask customer do the really want a credit card with 27% interested rate. Walk in customer shoes for a day and see how easy it is to deal with rude people

  3. "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Philadelphia, PA
    Former Employee - Sales Associate/Cashier in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Positive environment and constant check for improvement

    Cons

    Difficulty with scheduling and employing employees for certain slots


  4. "Nice plac to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Philadelphia, PA
    Former Employee - Customer Service Representative in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than 3 years)

    Pros

    You learn a lot

    Cons

    Some employees are lazy
    You get pulled in all directions
    You get ask to work extra last min
    They don’t care about your personal life


  5. "Too many hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Philadelphia, PA
    Former Employee - Assistant Store Manager in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Great benefits, flexible schedule, ok salary

    Cons

    Depending on your manager and/or district manager, you can be required to work 6 to 7 days a week, 70 to 80 hours per week. They preach about work life balance, but how is that possible 80 hours a week?

    Advice to Management

    Give your assistant managers a break some time.


  6. "Ratings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (More than 3 years)

    Pros

    Very good benefits. Medical and dental and vision outstanding.

    Cons

    Cheap wages. No help in your section. Very low pay raise. They say they care about employees but they only care about the bottom line. Very low bonuses

    Advice to Management

    are about your employees not just how much you make.


  7. Helpful (1)

    "Everyday is different"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    -Starting pay for a sales associate is highly competitive in the retail field, about $10/hr
    -You learn a lot, whether it is useful information or not to you will depend on the type of person you are and what department you work on
    -The work environment fosters a good bond between your fellow associates and your supervisor, you all work together to be the "best" department in the store
    -Offered a lot of overtime, which is a big pro if you want more hours/money (see cons however)

    Cons

    -If you are a male expect to be used like a work horse, especially if you are in a labor intensive department such as Seasonal or Lumber; it wasn't uncommon for me to be the only male in my department during a shift which means you are expected to do almost all of the heavy lifting on your own
    -Customers expect a lot of you, one of my favorite running jokes was to say "if I could do that don't you think I'd be doing that for a living instead of working here?"; ex: "how do you build a deck?"
    -Manangement takes a lot of shortcuts throughout the month that make the store a living Hell when the district manager comes for an inspection because they have to correct a month's worth of mistakes in 2 days
    -Offered a lot of overtime, however if you decline they will deem you lazy; I have a very busy life I planned around my work hours so I often had to decline their offers which caused tension

  8. "Home depot"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    I love the company overall I workded for the company for 2 years so far

    Cons

    It depend which store you at like the one I switched to on the Roosevelt blv is horrible I want to switch to the first store I was at in nj

    Advice to Management

    How do I switch back to my other store


  9. Helpful (3)

    "Unethical and evil company that should not be in business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Philadelphia, PA
    Former Employee - Assistant Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    None, other than that their ad agency does good ads for them. But what the ads portray is totally NOT the real home depot.

    Cons

    Too many to mention. Pay too low, especially for the store workers. Yet the CEO and top executive leaders make fantastic pay. Many of them make more than execs from NON-retail industries. If the store workers are paid so low, the executives should also have their pay drastically reduced. Store workers treated poorly via work schedules that change daily, low pay, and store managers who are told to say stupid things to the workers like, "break up this pumpkin patch." That statement is code for "hey employees, do not dare talk about getting in a union to help you." Store assistant managers abused with 60 hour work weeks every week and low pay. They are given inane tasks to do. The managers of the store have to do cleaning in the store because the co is too cheap to hire more janitors. Products mostly cheap chunk from China. Top management puts on a good PR show to the public which is lies, especially when they pretend to do philanthropy. Charity begins at home, so this company needs to start their charity by improving things greatly for their workers like better pay. There are way too many stupid rules the employees must follow. Employees in store often get fired for breaking a minor store rule. They opened too many stores across America with low-wage, meaningless store clerk jobs with no future for the store employees. The only job the store clerk can move up to is assistant manager and that is the very worst job in the company where you basically go to work each day for long hours, go home to sleep; wake up and repeat. Forget about having a life if you are an assistant store manager. Company is too cheap to put enough workers in the store so customers know that most of the time they can never find anyone to help them. This is a company that discourages the employees from thinking and making good suggestions. They want you to shut up and be stupid and follow their dumb rules. They try to brainwash the employees with pointless meetings and fake cheers. When the electricity goes out in a store, they force the workers to keep working in a building with NO AIR for their whole shift even if the electric is off all day. This happened to me and I almost fainted. Their backup generators DO NOT provide AC or anything like that for the employees! The generators only keep on a few lights and just enough for this cheap company to keep selling to make money. The overnight shift job is terrible - they turn off the air for the entire shift of these workers! These overnight workers don't even have air to breathe. They do not pay the overnight workers more for hurting their health by working overnight and doing very heavy lifting. There is no overnight shift increase. Why do they have a huge, fancy office at headquarters and private dining room there for the execs when the managers in the stores have offices that are broom closets? In fact, the managers don't even have an office, only the store manager does and his/her office is a broom closet.

    Advice to Management

    Make the company MUCH smaller and completely revamp your business operations and how you treat the employees and your vendors, or go out of business. You are way too big to operate effectively. You are dead from all the bureaucracy and lack of creativity. if you have not already, be sure to give every employee a set work schedule; not doing so is evil as it is unhealthy for the employee and the employee's family. Stop selling cheap products from China that do no good for the U.S. economy and are inferior quality for your customers.


  10. Helpful (1)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Benefits, the pay was great if you had started before a specific cut off period. That's the only reason I stayed.

    Cons

    I worked for the company for almost 12 years, at first it wasn't too bad, the last 2 years though have been an absolute nightmare. You are over worked and underpaid for the amount of BS that you have to deal with everyday! Management is a complete joke, if an entire dept has gone to the store manager and other managers about a certain dept head who knows absolutely nothing, yet said dept head gets away with it and isn't moved there is a big problem. Running a dept. like a dictatorship is not normal. They refused to do anything yet if we did something wrong we get written up immediately for something that we had no involvement in. Dept heads are entitled and think they can do and say whatever they want with no penalties, their expectations for sales are beyond unreasonable ESP when there are no customers in the store to make purchases. Management truly needs to take classes on how to speak to people, all they are $$$$ they do not care about their employees

    Case in point-store had a fire, not our fault, yet we were told to use our own personal time/vacation time to make up for the days the store was closed. Yet again being penalized for something beyond our control. Making your employees work with no heat or power after superstorm sandy was ridiculous and threatening to write up employees who can't get to your store due to that storm or any other type of storm threat/aftermath is no way to treat your employees

    Advice to Management

    stop with the favoritism and truly know your dept. If there are problems within your dept do keep adding to it/sweeping it under the rug.


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