The Home Depot Reviews in Phoenix, AZ | Glassdoor

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The Home Depot Phoenix Reviews

Updated February 6, 2018
214 reviews

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Phoenix, AZ Area

3.0
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
59 Ratings

214 Employee Reviews

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Pros
  • The benefits are great also learn a lot (in 201 reviews)

  • Part time employees schedules will be worked with (in 736 reviews)

Cons
  • Work Life balance is usually unbalanced (in 469 reviews)

  • Hard to get into a full time job (in 853 reviews)

More Pros and Cons

  1. "Baseball player trying to get a job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    I'm 16 and trying to support the family

    Cons

    There's really no downsides at home depot

    Advice to Management

    I play baseball for my high school and I'll show the manger my baseball schedule


  2. "Met team"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at The Home Depot (Less than a year)

    Pros

    good shift
    3 days off
    good amount of breaks

    Cons

    terrible pay
    mileage compensation is very slow and terrible

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection in Phoenix, AZ
    Current Employee - Asset Protection in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Good pay and good company to work for.

    Cons

    Constant changing polices and never enough associates

    Advice to Management

    listen to front line


  4. "Department Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Department Supervisor in Phoenix, AZ
    Former Employee - Department Supervisor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Home Depot full-time (More than 8 years)

    Pros

    401K, Dental, Vision, Bonus program

    Cons

    All about money and being a yes man,Home Depot dont take care of their people anymore, just a corporate number anymore.

    Advice to Management

    No way to be #1 if you dont keep quality people and accept the lazy, slacking managers that dont do their job, but expect you to be able to do yours, best move I made is getting out.


  5. "No Core Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contact Center Supervisor in Tempe, AZ
    Former Employee - Contact Center Supervisor in Tempe, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    For the work that is being done, Home Depot paid extremely well.

    Cons

    Extremely micromanaged. Poorly thought out scorecards and KPI's. Constant system issues. Did not take action based on customer or associate feedback. Worst of all, they pretend to live by their core values, but they do not and they will find an excuse to fire if they decide they don't like you.

    Advice to Management

    Stop lying to your employees and pretending that everything is fantastic and amazing. Spend less time organizing site fun events and fake recognition programs and actually listen to the operations supervisors, you will learn a lot about how to improve your organization.

    The Home Depot Response

    Jan 17, 2018 – Client Partner

    Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and... More


  6. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    The environment and culture is amazing

    Cons

    At this point there is nothing that stands out


  7. "The Home Depot Online Contact Center Tempe Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    The atmosphere is amazing, all of the supervisors and managers only wanted what was best for their teams. There was a genuine sense of care and pride in working for the company.

    Cons

    As with all big companies there are happenstances where sometimes information is not passed down in a timely manner to be effective for associates.

    Advice to Management

    Keep up the good work,

  8. Helpful (1)

    "Great entry-level."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Phoenix, AZ
    Current Employee - Order Picker in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    The people yuo work with become good friends.

    Cons

    Sometimes you are overworked or the pay doesn't satisfy.

    Advice to Management

    Do a great job of keeping associate's happy.


  9. "Part-time Cashier/ Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate & Cashier in Phoenix, AZ
    Former Employee - Customer Service Associate & Cashier in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Open availability, coworkers are generally nice, Vison & Dental plan is amazing! They give sick time & vacation (when you're for a certain amount of time). They also give time & a half on holidays when you've been there long enough. Overall, It's not a terrible place, just being there for over 2 years, you lose the patience for all the bs.

    Cons

    Hours are wishy washy, Sometimes you'll get 29 hrs a wk and the suddenly 15 hrs. managements isnt that great.

    Advice to Management

    Take care of your employees instead of always trying to please an entitled rude customer


  10. "60+ hours per week with varying schedules"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Mesa, AZ
    Former Employee - Assistant Manager in Mesa, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 8 years)

    Pros

    Hands on work. Always keeping busy and never a dull moment. Loved the work, but needed more resources, ie more managers to divide up the work.

    Cons

    60+ hours a week. My life was Home Depot. Personal and family time was limited.

    Advice to Management

    Develop and train your associates, don't just hold them accountable to results.


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