The Home Depot Phoenix Reviews

Cons

Unable to stay with the company when I move because there is no contact center in that area. There’s really not anything bad I can say.

Cons

Retail is retail. You always end up getting dealt a bad hand with some customers who just don't care to treat employees with respect.

Cons

None. The store I was at had awesome co-workers. I guess the only thing would be working outside in garden during summer because of the extreme heat, but they did rotations every hr or so.

Cons

They say they provide culture but it's not quite there anymore. It used to be a fun environment but it's now become a redundant daily place of employment.

Cons

I left the call center my first week on the floor (after 4 weeks of training) because of my supervisor. I realized my second day on the floor this was not going to work out. Apparently I took one too many potty breaks inbetween scheduled breaks, and this was a no-no. My supervisor tried telling me that they understand that sometimes people can't hold it that long but to try to minimize getting up between those scheduled breaks. This is illegal, btw. You can't stop anyone from using the bathroom. Also, adherence. Don't tell me to adhere to my schedule, ding me because I was stuck on a call that caused me to go on break late, and then be hypocritical and not adhere to your own schedule. On my second full day, before I decided that I was just going to quit, I kept looking at my adherence and customer survey scores. Yeah, no thanks. I also disliked the fact if you were in "after call work" for more than a minute your name was blasted on a list that is shown on all screens throughout the center. A place, I was told, you didn't want to end up.

Cons

Low wages when they expect you to have forklift training, product knowledge, expect you to approach customers and help them with their projects, expect you to drive sales, and expect you to maintain the department.
Bad scheduling. Not enough people on the floor.

Cons

Misleading, lying management. Horrible pay, bonuses and raises. No room for advancement if your in a position they need and want filled. I asked for help and they told me to stick it in another gear. It wasn't physically possible to do lumber orders of #372 2x8 16". I was one of thee hardest workers in the store. They also lied to me about the position being m-f 2-10pm, weekends off. I ended up working on Sunday's to which the previous days I would end up working 10-12 hour shifts ending up in overtime. To which on the last day sunday they would cut my hours so I would only get 40 hours or less. Like i wanted to stay for 10/12 hours for days in a row. I asked in the interview if i would get out on time and they said yes. They lied to me then manipulated me. I am now working for Lowe's starting at $14.50. Something that would of taken me years to accumulate at Home Depot. Much more laid back environment where they respect you as a person and employee. Something I never felt at home depot. Oh some of your coworkers will suck because they've been there so long. Grumpy farts who don't want to help. I advise everyone to stay away unless you truly need a job asap for the time being.

Cons

The pay is minimum wage, but there's always growth opportunity.

Cons

Most supervisors/managers are awful and unwilling to help. The systems are terrible and you can expect most calls to be customers yelling at you. If you are going to work here expect awful hours, terrible supervisors/managers and expect everything to be your fault. Turn over is HUGE!!

Cons

Typical retail complaints, hours etc