The Home Depot Reviews in Provo, UT | Glassdoor

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The Home Depot Provo Reviews

Updated January 23, 2018
17 reviews

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Provo, UT Area

2.9
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
3 Ratings

17 Employee Reviews

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Pros
  • The benefits are great also learn a lot (in 201 reviews)

  • Part time employees schedules will be worked with (in 736 reviews)

Cons
  • Work Life balance is usually unbalanced (in 469 reviews)

  • Hard to get into a full time job (in 853 reviews)

More Pros and Cons

  1. "We put customers FIRST."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier and Vault in Provo, UT
    Former Employee - Cashier and Vault in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great co-workers and managers. Strong team spirit. Many opportunities for advancement.

    This company takes customer service and uses it like a set of tools; different people and deals for every person, but all working together for the bigger project.

    Cons

    Flexibility of schedule depending on department.

    The system used to set up schedules can be frustrating if you are not on a set schedule/ have less tenure. That being said, this can be a major problem if you are the newest member of the team and want a certain day of the week or holiday off.

    Advice to Management

    Please remember that turnover is a costly occurrence; don't treat entry-level employees as expendable tools, make them vital assets.


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Provo, UT
    Current Employee - Sales Associate in Provo, UT
    Recommends
    Positive Outlook

    I have been working at The Home Depot part-time (More than 5 years)

    Pros

    Flexible hours when part time. The company is awesome, they care about the associate.

    Cons

    Sometimes customers can be difficult and rude. Management can sometimes forget what it was like to be a regular sales associate and asks you to do things by a specific time that only Superman could accomplish...

    Advice to Management

    Communicate between yourselves... I often get mixed messages between different managers.

  3. "Fake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in American Fork, UT
    Current Employee - Cashier in American Fork, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Very flexible with your schedule, appear to be very nice and willing to help in the beginning, tuition reimbursement is decent, and other nice financial benefits.

    Cons

    Nobody there cares about you and how well you do, especially your managers. Everyone there will do what it takes for them to get to the top, regardless of how it makes you look or feel. The pay is crappy as well

    Advice to Management

    Recognize people for things they do well instead of only focusing on small things they do wrong. Give praise and respect the people below you, and they will respect you back.


  4. "The Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lumber and Building Materials Associate in Lindon, UT
    Current Employee - Lumber and Building Materials Associate in Lindon, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Good people to work with, inside from the weather, seeing new people all the time, learning to use the lifts, all the different products

    Cons

    Lots of part timers, probably because of benefits

    Advice to Management

    Invest in your workers some more by having more full time workers. I looked at Lowes the other day and they are pretty competitive with their quality products and brighter cleaner store.


  5. "Overall it has been an "Ok" experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Associate in Provo, UT
    Current Employee - Sales Floor Associate in Provo, UT
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    They offer Great benefits and you learn a lot that will help you being a future home owner. The retail knowledge and customer service skills you learn are remarkable.

    Cons

    Management styles could lack experience or intelligence. If you don't have a good managers your work environment could be difficult.

    Advice to Management

    Interview for management better and acknowledge all employees work. Don't choose favorites.


  6. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Provo, UT
    Former Employee - Cashier in Provo, UT
    Recommends
    Positive Outlook

    I worked at The Home Depot part-time (More than a year)

    Pros

    Enough hours, great benefits, good room for growth, very structured

    Cons

    Getting lost in the system, stressful at times

    Advice to Management

    Be nice to the cashiers, they do hard work


  7. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in American Fork, UT
    Former Employee - Retail Sales Associate in American Fork, UT
    Recommends
    Positive Outlook

    I worked at The Home Depot part-time (More than a year)

    Pros

    hours were flexible, always worked with me and i knew when the benefits were coming around, we could always talk to our upper management about anything

    Cons

    management was very harsh at times, and would go against store policy to get things done, and then when reviews came around they would get upset at the employee for doing what they were told to do

    Advice to Management

    coordinate better with each other before coming to the lower employees and changing things around five times before we finally get the final verdict

  8. "The Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Execution Associate in Provo, UT
    Former Employee - Merchandising Execution Associate in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Got to work and focus mainly on making sure the store was set to it's proper layout. Virtually stress free job, which is a plus. Good part time job if you're attending school in the evenings.

    Cons

    Part time, less then sufficient income needed to be independent, or I should say safely independent.

    Advice to Management

    Admit more full-time employees.


  9. "Would never work for Home Depot again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Provo, UT
    Former Employee - Anonymous Employee in Provo, UT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    I am a fulltime student and they worked with my schedule

    Cons

    Terrible management and didn't feel like a valued employee

    Advice to Management

    Take care of your employees and they will take care of the customers


  10. Helpful (3)

    "Big disconnect between corporate values and local implementation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Provo, UT
    Former Employee - Assistant Store Manager in Provo, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    - Opportunities to move up
    - Good programs like Team Depot, Kids Club, and Orange Embrace
    - Everyone loves all the great things at Home Depot

    Cons

    - Employees are seen as an infinite resource
    - Assistant Managers are expected to work minimum 55 hours a week
    - Little flexibility (unless your fellow ASMs are super willing to help)
    - Short memory for positive, Long memory for perceived negatives
    - District management haven't actually worked in the stores

    Advice to Management

    - Understand the strengths of your employees and try and get the most out of them.
    - Stop firing and threatening firing people as an attempt to increase productivity

    The Home Depot Response

    Dec 30, 2014 – Client Partner

    Thank you for your feedback. At The Home Depot, we strive to provide an environment where associates feel they’re valued, treated fairly, and respected. Taking care of our people is one of our core... More


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