The Home Depot Reviews | Glassdoor

The Home Depot Reviews

Updated March 1, 2017
13,503 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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The Home Depot President & CEO Craig Menear
Craig Menear
3,027 Ratings

13,503 Employee Reviews

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Pros
Cons
  • work/life balance is a little hard to maintain (in 393 reviews)

  • they should strive on hiring more adults to full time (in 707 reviews)

More Pros and Cons

  1. Featured Review

    "Awesome Place to Work/Retire"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Bradenton, FL
    Former Employee - Head Cashier in Bradenton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Best Insurance Ever,Great Company,401K,Profit Sharing,Feels like you are working with your Family. Overall a Awesome Place to work.

    Cons

    Really didn't have any cons to speak of.

    Advice to Management

    Upper Management needs to listen to there employee's when there is a problem with someone in Management.

    The Home Depot Response

    Feb 21, 2017 – Client Partner

    Thank you for your hard work and congratulations on your retirement! We strive to create an environment where all associates feel they’re respected and that their contributions are valued. Our ... More


  2. Helpful (246)

    "Changed my opinion about retailing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Execution Associate in Loveland, CO
    Current Employee - Merchandising Execution Associate in Loveland, CO
    Recommends
    Positive Outlook

    I have been working at The Home Depot full-time (More than a year)

    Pros

    The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

    Cons

    Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

    Advice to Management

    Stop promoting associates based off of favoritism.

    The Home Depot Response

    Jun 29, 2015 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking ... More


  3. "Great environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time

    Pros

    Great people, great pay, awesome experience to have.

    Cons

    Knowledge of home improvement is a must


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Managers Make the Difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lumber Sales Associate in Flint, MI
    Current Employee - Lumber Sales Associate in Flint, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Virtually unlimited potential for growth into upper management.
    Programs designed to help employees move up in the Home Depot.
    Very competitive part-time dental/optical coverage.
    Strong company mission and values, live them daily.
    Empowered to solve problems on your own.
    Paid education on virtually any home improvement job the store has products for.

    Cons

    It is retail, and customer service isn't for everyone.
    Depending on department, work can be very physically demanding.

    Advice to Management

    Management makes all the difference at my store. I have had a wonderful experience where my supervisors have noticed my ambition and have given me every tool I need to grow personally and with the company.


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at The Home Depot full-time

    Pros

    vacation, bonus, growth, culture, people

    Cons

    i do not have any cons to say.


  7. "A new customer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Warehouse Associate in Houston, TX
    Former Employee - General Warehouse Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    Good Benefits and room for advancement

    Cons

    They don't care about their employees. They probably have one of the highest turnover rates in Houston.

    Advice to Management

    You need to work with your better employees to help them improve their computer tracked performance numbers.


  8. "Wages are kind of"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Home Depot full-time

    Pros

    Good benifits nice people to work with

    Cons

    Wages are kind of low


  9. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Santa Ana, CA
    Current Employee - Department Supervisor in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Simply put, they care about you.
    - Great atmosphere and is very rewarding
    - awesome associates
    - potential to grow
    - great training for product knowledge

    Cons

    None that come to mind


  10. "#livetheorangelife"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring Specialist in Naples, FL
    Current Employee - Flooring Specialist in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Everything. The co-workers, management and our certain customers make it worth while. I asked for a position that's always busy, evolving and working with customers directly and with everyday having something new in store I can't complain. Some people may not have my prospective but overall I love working with the Home Depot and love being orange. Specialty is my favorite

    Cons

    The pay. Depending on position

    Advice to Management

    Specialist should be paid slightly more than average for the time and work put into finalizing large orders


  11. "Content"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Pico Rivera, CA
    Current Employee - Customer Service Associate in Pico Rivera, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Flexible hours, very understanding company, very family and team orientated.

    Cons

    Treat everyone equal. All employees are of value.

    Advice to Management

    Avoid favoritism and hold everyone up to their mistakes. Back up your employees when customers are being rude.



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