The Home Depot Sales Associate Reviews | Glassdoor

The Home Depot Sales Associate Reviews

Updated November 21, 2017
2,328 reviews

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Sales Associate

3.3
StarStarStarStarStar
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Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
594 Ratings

Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 450 reviews)

  • I wish my position was full time (in 811 reviews)

More Pros and Cons

  1. "Garden Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Garden Sales Associate in Long Beach, CA
    Former Employee - Garden Sales Associate in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Two bonuses a year and lots of holiday parties

    Cons

    Part time when your first hired.

    Advice to Management

    Motivate your workers to have a better future.

    The Home Depot Response

    Nov 22, 2017 – Client Partner

    Thank you for sharing your review. Our associates are key to our success. We strive to create an environment where all associates feel they are respected, their contributions are valued and they have... More


  2. Helpful (2)

    "Paint Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paint Sales Associate in Brea, CA
    Former Employee - Paint Sales Associate in Brea, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    Very sociable work environment and great people to work with. It's always busy so time always goes by fast. You have freedom to walk around and engage with customer all the time and usually you are not micromanaged. You're able to take restroom break, or regular breaks at your choosing, granted it's within reasonable time. Always a fun busy environment. Management varies, some managers are very cool and some expect to see you busy doing something every second.

    Cons

    Sometimes there isn't enough coverage or help, usually in other department like plumbing, hardware or building materials. Garden and paint tend to be well staffed most of the time. Lots of lifting, work schedules sometime are not favorable, no weekend and holidays off (sometimes by very advanced requests) Pay is not super great, raises are small. In my opinion the best people are not the ones promoted, usually it's the ones that click with management that get promoted. Some Associates are super lazy and pass the puck or take long bathroom breaks.

    Advice to Management

    Promote those workers who are most knowledgeable and seasoned rather than the kids that are always sucking up. Place more people in the departments that need it the most and not just based on sales. Plumbing gets slammed with go backs and tons of customers with lengthy questions and they onl3 or 4 associates while garden has 15 associates working but no one needs help in those departments so associates just hang around or disappear for hours.

  3. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    work schedule and great benefits

    Cons

    lack of communication throughout the store

    Advice to Management

    talk to employees let them know whats going on and how they want things done


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than 5 years)

    Pros

    Great company, flexible with school or other jobs.

    Cons

    not paid your value

    Advice to Management

    make sure your associates feel valued


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chino, CA
    Current Employee - Sales Associate in Chino, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    great place to work for, put in the work and you'll advance

    Cons

    management lack leadership, wont communicate properly to associate about problems.

    Advice to Management

    take leadership classes

    The Home Depot Response

    Nov 14, 2017 – Client Partner

    Thank you for taking the time to share your comments. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group... More


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Eden Prairie, MN
    Former Employee - Sales Associate in Eden Prairie, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    everyone is so friendly and willing to help learn product knowledge to help customers

    Cons

    you have to walk around with a phone to take outbound calls and also help customers on the floor. training doesn't help new and younger associates know and name all the flowers that come in and out of that place, or help with landscaping projects. I just sent them down to the pro desk


  7. Helpful (1)

    "Great Company, Too pushy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Buckhead, GA
    Current Employee - Sales Associate/Cashier in Buckhead, GA

    I have been working at The Home Depot part-time (More than a year)

    Pros

    -Decent starting pay
    -Extensive training
    -Great benefits, even for part-timers
    -Opportunities advance and for leadership

    Cons

    -Little to know recognition of accomplishments unless you are a favorite
    -Very cliquish
    -Uses credit cards a bases for everything as opposed to customer service and hard
       working attitude
    -Way to much pressure, not enough reward

    Advice to Management

    Be kinder to your cashiers. Don't put the entire weight of the store on their shoulders, with no real reward.

  8. Helpful (1)

    "Flooring Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Associate in Bowling Green, KY
    Current Employee - Sales Floor Associate in Bowling Green, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    Great company that offers 401k, long term disability, short term disability, and health insurance to their employees. All of which is easy to manage

    Cons

    Home Depot on occasion doesn't do the best job of recognizing their employees for going above and beyond unless you gloat about doing so.


  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in New York, NY
    Former Employee - Part Time Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Home Depot (More than a year)

    Pros

    The pay is good, and friendly atmosphere

    Cons

    Not enough hours, contract ended

    Advice to Management

    Keep up the hard work!


  10. "Paint Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paint Sales Associate
    Former Employee - Paint Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Helpful Staff
    Organized
    Consistent hours
    Decent pay
    Behr Reps typically around

    Cons

    Stressful on Weekends
    Typically understaffed
    Closing past scheduled time

    Advice to Management

    Schedule should be taken more seriously.