The Home Depot Sales Associate Reviews | Glassdoor

The Home Depot Sales Associate Reviews

Updated December 12, 2018
2,673 reviews

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Sales Associate

3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
768 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance can be hard to find" (in 510 reviews)

  • "The hourly pay for full time employees" (in 910 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Anaheim, CA
    Current Employee - Sales Associate in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Great work environment, great place to start

    Cons

    When you start The pay isn't a livable wage

    Advice to Management

    None


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in New York, NY
    Current Employee - Sales Associate/Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than 10 years)

    Pros

    growth opportunities and core values

    Cons

    work life balance is hard for upper management

    The Home Depot Response

    Dec 13, 2018 – Client Partner

    Thank you for your review. “Taking Care of Our People” is one of our core values. We try our best to accommodate our associates’ needs.

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Nashville, TN
    Current Employee - Sales Associate/Cashier in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Working in a very fast-paced enviroment, The ability to learn from the contractors and them taking pride in their craft, willing to answer my questions on what an item is for. My favorites are the D.I.Y's and them gaining the courage to build or re-purpose their crafts and projects.

    Cons

    Scheduling of our associates, lack of coordination and planning. Our customers should be and are my main objective day in and day out. Time is money, these guys and girls need to get back on their job sites. Not standing around waiting on any available loading assistance or at the Pro Desk and especially in the checkout lines from shortages of cashiers from scheduling gaps or poor customer service from them or associates in designated departments.

    Advice to Management

    Have a person to look over work schedules and look for gaps in coverage and gather genuine feedback from your employees, the moral here sucks. I love working here but retaining workers who has solid work ethics are hard to find.


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Apache Junction, AZ
    Current Employee - Sales Associate in Apache Junction, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    The Great customer service they give day to day
    The Employees have every opportunity to set the highest goals in Life, the training is 1st class and anyone has the opportunity to become leaders and advance their career. Great Place toWork

    Cons

    they have none
    when you are hired they go over everything and say too you that you are gonna make this pay level is this job for you........

    Advice to Management

    job well done


  5. "The Home Depot is a excellent company I would recommend it to any potential applicant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Garden Sales Associate in Columbus, OH
    Current Employee - Garden Sales Associate in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Training, benefits, company culture, room for advancement.

    Cons

    There are no cons so far

    Advice to Management

    Management at my location is doing well, we recently got a new SM along with our 3 ASM on staff.


  6. "Ok job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Blue Ridge, GA
    Current Employee - Sales Associate in Blue Ridge, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Vacation time and personal time. Tuition reimbursement. Opportunity for growth.

    Cons

    Poor cut through management. Horrible schedule. The company went to set schedules for FT employees back in 2015 and it ruined the joy of working there. I was stuck with a closing shift. Ended up leaving when I finally realized no one cared how unhappy I was. Pay was also mediocre.

    Advice to Management

    Do away with set schedules. A set rotation is way more enjoyable.


  7. Helpful (1)

    "Best Job i've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Grove City, OH
    Current Employee - Sales Associate in Grove City, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Many opportunities to move up
    Lots of employee benefits
    Work with great motivated people
    Learn a lot about business and different trades

    Cons

    Low base starting pay
    On your feet most of the day

  8. "Pro Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pro Sales Associate in Huntsville, TX
    Current Employee - Pro Sales Associate in Huntsville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    Great experience with contractors and large sales

    Cons

    Lots of work building relationships you have to maintain by going above and beyond and then you dont get compensated for extra work


  9. "Working at Home Depot is a stress reliever for me!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Hilltown, PA
    Current Employee - Sales Associate in Hilltown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    I love people. My managers are awesome and we have fun but work hard

    Cons

    Everyone in my department thinks they're a chief. You have to diplomatically stay out of that power struggle. We are all equal.

    Advice to Management

    I've only worked at one depot and I love all of management there. They are firm but fair. As long as you do your job your appreciated.


  10. "health hazard - McDonough Ga location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in McDonough, GA
    Current Employee - Sales Associate in McDonough, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Decent benefit package for part time. Starting pay $11. Meeting new and diverse customers. Learning about the different products sold in store.

    Cons

    Limited work/personal life balance schedule. Management nick picks constantly, management show favoritism, too many chiefs not enough Indians, management tend to have employees work harder than smarter (I.e. working on the same project but told by several managements on different occasion within shift to redo it another way), no cohesiveness. Managements speak of safety but when employees try to implement safety employees don’t receive the teamwork 50% of the time. If injured head management lacks empathy.

    Advice to Management

    Improvement is needed desperately when it comes to interpersonal skills when pertains to managers/supervisors. The need of recognition of the contribution your employees make. More flexible schedule when it pertains to work/personal life balance (I.e. allow each employee to have at least 1 weekend off for family life) otherwise employee burnout.
    Stop senseless nick picking.
    Have a true open door policy, oppose to just speaking of the open door policy.
    Be fair
    Have true empathy

    Otherwise McDonough Ga HD will continue to loose GOOD employees