The Home Depot Sales Specialist Reviews | Glassdoor

The Home Depot Sales Specialist Reviews

Updated December 9, 2018
345 reviews

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Sales Specialist

3.4
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The Home Depot President & CEO Craig Menear
Craig Menear
93 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance can be hard to find" (in 510 reviews)

  • "The hourly pay for full time employees" (in 910 reviews)

More Pros and Cons

  1. "The Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Millwork Sales Specialist in Gonzales, LA
    Former Employee - Millwork Sales Specialist in Gonzales, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than 3 years)

    Pros

    Good pay for starting salary

    Cons

    Most of the time it is pretty hard work


  2. Helpful (1)

    "Great associates to work with bad managment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Specialist in Whittier, CA
    Former Employee - Appliance Sales Specialist in Whittier, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    Flexable hours, good customers, great co-workers.

    Cons

    On your feet ALOT! On your feet alot!!

    Advice to Management

    Give appliance associates be flexibility to work with there clients.

  3. "Good for a retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring and Decor Sales Specialist in Tallahassee, FL
    Current Employee - Flooring and Decor Sales Specialist in Tallahassee, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Decent pay, decent benefits besides health insurance, consistent hours for full timers, hour breaks, lots of perks

    Cons

    Disorganized, constantly short handed, needs new technology, stressful environment, workplace culture is "not my job" "pass the buck", if you are an attractive woman male customers will assault you, you have to suck up to be promoted


  4. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Riverview, FL
    Former Employee - Sales Specialist in Riverview, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Great benefits, good starting pay

    Cons

    Poor management, poor communication, and major lack in growth and opportunity.

    Advice to Management

    Utilize employees that display passion, willingness to learn, and enthusiasm for your leadership roles. The core values of the Home Depot seems to have been misplaced with the greed and selfishness of its superiors.


  5. "Great company, but work life depends on management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist Flooring in Wichita, KS
    Current Employee - Sales Specialist Flooring in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    -Great overall company, they do a lot of great things
    -Easy to seek help via internal social network
    -Knowledgeable folks to help you learn
    -Always willing to train you in whatever you want
    -Good start pay
    -Benefits are really nice if you can make use of them.

    Cons

    -Hours can be awful for part-timers, closing/opening shifts, scattered hours, nothing is ever constant.
    -Your everyday really depends on your management
    -Starting pay is nice but you will quickly learn and grow here and don't get paid for your knowledge and expertise.

    Advice to Management

    To upper management, listen to your part-timers. If they got a problem with a DH or someone, do something about it.

    To DHs, be kind and be real. Don't treat your employees like children.

    The Home Depot Response

    Dec 6, 2018 – Client Partner

    We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our... More


  6. "Appliance sales"

    StarStarStarStarStar
    Former Employee - Appliance Sales Specialist in Killeen, TX
    Former Employee - Appliance Sales Specialist in Killeen, TX

    I worked at The Home Depot part-time (Less than a year)

    Pros

    The people are great even the customers. Every day is different and you are rarely bored there is always something to do there, management is ok too.

    Cons

    Changing schedule every week. Getting fulltime is difficult as well

    Advice to Management

    Na


  7. "Fasted paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Specialist in Salem, OR
    Former Employee - Appliance Sales Specialist in Salem, OR
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Fun and educational work environment

    Cons

    Pay is to low for work load

    Advice to Management

    Better wages

  8. "great place and environment to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist Flooring Department in Albuquerque, NM
    Current Employee - Sales Specialist Flooring Department in Albuquerque, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    -the company has a huge focus on convenience and value which is something that will be put into place everyday in the workplace.
    -family friendly company that can allow you to be very tight and close to your employees and managers.

    Cons

    -Focuses too much on failing programs inside the store which is causing high turn over in associates.

    The Home Depot Response

    Oct 18, 2018 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, we believe the key to business is our commitment to customer service and creating an environment where all associates feel... More


  9. "Cliquish and Not All-Inclusive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Steady hours for full-time employees
    401K
    Success Sharing
    Homer Fund
    If you are a sheep, and can follow the whims of your ever changing direct supervisor, then this is the place for you.

    Cons

    Constantly changing work days that make work/home life balance impossible.
    Non-inclusive celebrations - If you work closing shift, don't expect to be included in successar sharing activities or annual store holiday party. Entire month of corporate sponsored activities/perks for cashiers and what is now deemed "CAM" a celebration that completely ignores the fact that sales associates and specialists drive the sales in the stores not the cashiers. Promotions based not upon what you know, but who you know and what behinds you kiss. Awards and Recognition given is strictly political.

    Advice to Management

    Acknowledge that there are other employees in the store that contribute to the bottom line; ie filling customers carts so that there is a need for cashiers. To single out and have an entire month of perks including catered lunches, THD specialized polo shirts, etc. is a slap in the face to every other employee in the store. Stop being so hypocritcal. If you truly believe that cashiers are the backbone of the company, then have them work the aisles and see how many times the daily store goal is met with only cashiers working. Cashiers may drive credit applications, but I can guarantee you they don't create and sell kitchen remodels, or set up flooring , window coverings, doors & windows installs for entire homes or even sell appliance suites. Cashiers are the last face the DIY customer sees and if current management could pull it's collective head out of its collective behind they just may be able to recognize that if there were no other competent employees: sales associates and sales specialists working the aisles and along with the support of order-pickers and delivery drivers there would be far less sales being made and really no need for cashiers. I will repeat cashiers do not fill customer's carts every other employee does that job, yet their daily work effort is completely ignored by management other than the occasion homer award. If you were all-inclusive you wouldn't single out casheirs and "CAM" members only. I challenge management to take five average cashiers per store and put them in the say the flooring and decor department for a week and move the flooring employees to the registers and see what happens to the overall sales volume.


  10. Helpful (1)

    "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring and Decor Sales Specialist in Detroit, MI
    Current Employee - Flooring and Decor Sales Specialist in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Very supportive work environment, learn new skills, good training, good starting wages, great benefits. Also volunteer opportunities with Team Depot.

    Cons

    Not many downsides. Associates stay employed for extended periods of time, some upwards of 20+ years.