The Home Depot Sales Specialist Reviews | Glassdoor

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The Home Depot Sales Specialist Reviews

Updated February 16, 2018
307 reviews

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Sales Specialist

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
77 Ratings

Employee Reviews

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Pros
  • The benefits are great also learn a lot (in 198 reviews)

  • Part time employees schedules will be worked with (in 735 reviews)

Cons
  • Work Life balance is usually unbalanced (in 469 reviews)

  • Hard to get into a full time job (in 850 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flooring Specialist Sales Associate in Anaheim, CA
    Former Employee - Flooring Specialist Sales Associate in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is fair and there's a lot of opportunity for associates to move up. You can specialize in an area and really help customers.

    Cons

    The pay is not that great and they expect a lot out of you during the day or nights that you were scheduled


  2. "Appliance Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in New Hartford, NY
    Current Employee - Appliance Sales Specialist in New Hartford, NY
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Working in a constant changing environment. Building long term relationships with customers.

    Cons

    Too much "Micro Management" Leadership is not focused on local needs and wants. Staffing isn't enough for the volume of business provided.

    Advice to Management

    Focus on the Basics, taking care your employees,Employees will provide excellent customer service and products,which will lead to positive growth and create stronger shareholder value.

  3. "Performane is not Rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Dayton, OH
    Current Employee - Appliance Sales Specialist in Dayton, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Great benefits
    15% discount on ESPP

    Cons

    You are just a cog in the great machine

    Advice to Management

    $15.00 min wage for store workers. Reward sales performance.


  4. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Tacoma, WA
    Current Employee - Appliance Sales Specialist in Tacoma, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Great people to work with. Great atmosphere, remodeling the break room, offices, and bathrooms. They drug test before you are hired.

    Cons

    No commission but you do have a quota to make. Wish they would hire more people to help with the tasks that have to be done.


  5. Helpful (1)

    "Great company to work for in comparison to other retail chains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in New York, NY
    Current Employee - Sales Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    Stock purchase plan, steady number of hours, medical, 401k, Christmas party, some free lunches and breakfast. Great job if you neither have a job or don’t need the money. Great job if you have no other prospects in life and want some steady work but don’t expect to retire at 66 unless you have a second job and invest your HD salary on the company stock.

    Cons

    Inexperienced management team, not much movement for older workers, very very, Did I say very? low pay for the workload and experience, a specialist should be making 25$ an hour and not 11$. success sharing is an insult to the associates, there are no safety apparatus other than gloves and eyeshade. Work is too straineous on the back. Store management have no freedoms for change, associate suggestions are not followed through. Management only recognize talent in the young. If you older, you will not get ahead.

    Advice to Management

    Older workers have more experience than the younger ones, give them a shot to lead and you will have better young future managers. You can’t expect a 30 year old to be a leader by coming through the ranks as being a great sale associate.


  6. "Flooring specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist Flooring in Saint Louis, MO
    Current Employee - Sales Specialist Flooring in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Great people to work with.

    Cons

    The management positions are under rediculous stress which then spills out all over the associates. Micromanagement is rediculous! Overtime is no where to be found! Matrix is God!

    Advice to Management

    Stop running the store as if it’s your bonus check on the line! Run it with the core values the store was founded on.


  7. "Flooring specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist Flooring in Detroit, MI
    Former Employee - Sales Specialist Flooring in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great to know the information before you step on to the floor.

    Cons

    To much useless information. More people are a hands on or seeing learners

    Advice to Management

    Change

  8. "Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Leominster, MA
    Former Employee - Sales Specialist in Leominster, MA

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Home Depot is a great place to work . I have 23 years experience and training with Home Depot and worked in 2 different locations in MA . Waltham , Ma 7 years , 16 years Leominster MA . Continuous training on knowledge of the Home Depot products and services . Always opportunity for advancement . Great Company for anyone to work for .

    Cons

    Retail is very demanding business and the hours you need to work can bring a toll on your family and life style . No time for Family Time or Hobbies .

    Advice to Management

    When Atlanta made changes to associates work schedule so they could work set hours and be able to plan doctors appointments , family time and other things people like to do on their time off . But that plan schedule didn't work for everyone . I feel and so did a lot of associates The Schedule should of been set up differently .
    Favorites got the work schedule they asked for , while others ended up filling in different scedules that still didn't help with their families .


  9. "Backwards Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Specialist in Saint Petersburg, FL
    Current Employee - Sales Support Specialist in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    part time part time part time

    Cons

    The company is managed by blunt force. Backward ideas. Cheap, cheasy and really does not care a bit about associates.

    Advice to Management

    A wake up call is coming. Keep up the cheesy pay and bad management and a UNION will help you figure things out.


  10. "Store Manager drove me out after 3 weeks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Appleton, WI
    Former Employee - Sales Specialist in Appleton, WI
    Doesn't Recommend

    I worked at The Home Depot (More than a year)

    Pros

    Shopped there for years, working for them a different story. Had notified them before hire of a needed day off to attend daughter's college graduation. SM grilled me for 10 minutes about it. Left a week later.

    Cons

    No 10% employee discount? Really? Have worked happily at their Big Blue competitor for 2 years. Found employees actually in fear of asking SM for any schedule flexibility. Employees also have to use their own phones for access to store app, no dedicated equipment. See how often an employee pulls out a broken phone to look something up for you.

    Advice to Management

    Don't treat your employees like servants.