The Home Depot Sales Specialist Reviews | Glassdoor

The Home Depot Sales Specialist Reviews

Updated August 6, 2018
332 reviews

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Sales Specialist

3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
87 Ratings

Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 210 reviews)

  • "Benefits for part-time employees" (in 776 reviews)

Cons
  • "Work life balance can be hard to find" (in 488 reviews)

  • "I can not have a full time shift yet" (in 883 reviews)

More Pros and Cons

  1. "My Views on The Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Appliance Sales Specialist in Montville, NJ
    Current Employee - Appliance Sales Specialist in Montville, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Most of the people I work with are very nice. THD has a good benefit program for part time workers.

    Cons

    I have been there for 1 and a half years and find it difficult to get full time work even though they let go the only part timer in my department. I get many compliments from my peers, but management keeps telling me to keep doing what I am doing. When I ask about full time work I don't seem to get a straight answer.

    Advice to Management

    Be more direct in answers about full time employment.


  2. Helpful (1)

    "Management Style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Silver Spring, MD
    Current Employee - Sales Specialist in Silver Spring, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Comprehensive Benifits and options to own stock

    Cons

    Accountability of leadership is very poor. The impression you get is that most are undereducated but are attempting to use their position to invalidate the employees who seem vulnerable.

    Advice to Management

    As the head of the snake goes, so goes the body.

  3. "Overall nice place to work, good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Hackettstown, NJ
    Current Employee - Sales Specialist in Hackettstown, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Good working environment, no pressure from management

    Cons

    No commissions for sales specialists, you have to work for the company more than 10 years to get 3 weeks of payed vacation

    Advice to Management

    Hire less people but give them good money


  4. "Sales specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    None heavy work load and no coverage

    Cons

    Don't work here too cheap. No match on 401k until second year and lousy pay


  5. "Company follows great values, and cares for its workers in many ways."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Palmdale, CA
    Current Employee - Sales Specialist in Palmdale, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Learning many different skills throughout the store

    Cons

    Goals in mind company wide to cut hours, positions, and expectations of associates.

    Advice to Management

    Management needs to be more involved in the store and associates.


  6. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Los Angeles, CA
    Current Employee - Sales Specialist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Employee focus is good , many benefits including tuition reimbursement , health insurance, healthy living bonus, profit sharing, merit raises, and trained management. Very integrated and inclusive work force and generally well rounded and safe and happy environment. But, it can be fast paced and it is retail customer facing large box retailer.

    Cons

    Very large place, I walk sometimes 6 miles or more during a shift. There are some heavy items to lift on occasion as this is a home improvement warehouse , but they are keen on safety and team work and it is retail , they expect sales skills for which there is no commissions paid. It is just hourly with a shared store bonus every quarter. Unfortunately as in any very large company, sometimes decisions are made far away affecting the physical plant without an understanding of how negatively the outcomes of those decisions will impact the sales floor. And o course, they don;t just make a decision for 1 store but for many, then when they roll out the change all of a sudden the impact becomes apparent, but wow, now they have a warehouse full of "setup" that is going to have a significantly more negative effect than the positive result they anticipated.....

    Advice to Management

    build a template or model first, or even assemble a prototype and test the change in one or two place before moving on the reset.


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Specialist in Miramar, FL
    Former Employee - Appliance Sales Specialist in Miramar, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great Benefits, flexible scheduling and great co workers.

    Cons

    Only good if they like you, don't take your personal life into consideration because it violates "company policies". And the management is terrible

  8. "Not feelin' the love."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Houston, TX
    Current Employee - Sales Specialist in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Good benefits once you're high up enough to afford them.

    Cons

    The pay for anything below Assistant Store Manager is starvation wage.

    Advice to Management

    Pay people what they are worth.


  9. "Not the best but you can get at least get 40 hours here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Key West, FL
    Current Employee - Appliance Sales Specialist in Key West, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Not confined to a desk all day,

    Cons

    Poor management, Supervisors dump workload on more experienced associates and refuse to act on problems, dealing with irate entitled customers, poor scheduling (1100-2000 shifts are terrible), little overtime offered for those who would take it.

    Advice to Management

    If an associate escalates an issue act on it instead of rebounding it back to us. We can only do so much (in terms of specialty, like appliances) before a manager has to intervene for assistance.


  10. "Negotiate Salary often"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Sacramento, CA
    Current Employee - Appliance Sales Specialist in Sacramento, CA
    Recommends

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Team effort, Team spirit, Team morale. Solid ethics through and through. Helpful co-workers. Hours can be added if employee show's a good work ethic. No day is the same.

    Cons

    Pay. Trying to negotiate a 20 cent increase in pay for both PT, and full time, employees is a nightmare. Customer's expectations for expertise and service range greatly, and can be a bit over the top. hard to survive on PT income. This company has a Homer Fund- but it's given out subjectively. Benefit package can be better. Pay for a specialist should start at minimum $12.50 per hour.

    Advice to Management

    Favoritism can damage you in the long run. Pay your crew far more than the minimum wage and continue showing your appreciation for those who work with you.