The Home Depot Reviews in Seattle, WA | Glassdoor

The Home Depot Seattle Reviews

Updated October 15, 2017
70 reviews

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Seattle, WA

3.1
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The Home Depot President & CEO Craig Menear
Craig Menear
11 Ratings

70 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 448 reviews)

  • Part time hours need full time job (in 806 reviews)

More Pros and Cons

  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Great company, good business model that is looking towards what future retail will be. Focused on the customer experience, the associate experience and improved operational processes.

    Cons

    though there has been a lot of work on the labor model, it is still lacking in some areas of the store creating difficult staffing situations. Same can be said for IT.

    Advice to Management

    more updates to the labor model and need and they need to be faster. Same with IT.


  2. "Life as an associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Professional customers are wonderful. As an associate I can take care of them

    Cons

    No set schedule days off. Pay raises are minimal.Staffing problems. spend too much time locating product.

    Advice to Management

    Take care of your associates. Need to learn time management.

  3. "Retail Customer Service - Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Customer Service - Cashier in Seattle, WA
    Current Employee - Retail Customer Service - Cashier in Seattle, WA

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Teamwork here contributes to the overall morale of the associates. It can be experienced from time to time.

    Cons

    Not enough growth opportunities, only for the few. Lack of associates from time to time on the front-end (cashiering). There is a Medium to High Turn-Around-Rate for the front-end of the Store at the store located in Seattle, WA (in the Sodo District).

    Advice to Management

    Emphasize strengths more often, and encourage employees by rewarding them more often with incentives especially for those who are selling product and/or are signing up customers for HD Credit Cards (Consumer and Commercial).

    The Current Incentives (As of 2016/2017) That Are Given Are: (You Get To Choose One Single Item Per Sign-Up for signing up Customers for a Home Depot Credit Card: A Candy Bar, Potato Chip, Bottled Water, Bottled Coffee Drink, Bottled Carbonated Drink, Peanuts, and Gum.).


  4. "ASDS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asds in Seattle, WA
    Current Employee - Asds in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    The company values align with my own; giving back, taking care of customers and each other.

    Cons

    Lack of communication as well as consistent managerial decisions and lack of follow through

    Advice to Management

    They should have a 15 minute overlap at minimum to discuss the days events, issues etc. Have a consistent message for employees and timely feedback for growth and development.


  5. Helpful (2)

    "The Orange Promise and delivering upon it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Seattle, WA
    Current Employee - Department Supervisor in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Ability to transfer to another store, very good insurance options, paid vacation and sick/personal days, success sharing, investment options, wide variety of opportunities and shifts available, associate recognition program(s).

    Cons

    Rarely if ever staffed well enough to deliver upon The Orange Promise. Expectations that require more than possible, unless staffing were adequate and all transactions and systems worked perfect all the time. Ratings of customer satisfaction that put your store in the cellar, unless the VOC rating is a 10. Micro managing does not enhance the customer experience. Treating DS's like children and not allowing them to be empowered to make the intelligent choice, without higher up approval with regard to working extra hours within reason.

    Advice to Management

    If the desire is to be the #1 Customer Service provider in all Retail; realistic Metric evaluation/ranking methods and more faith in your DS's choices needs to be accepted, rather than blocked. Intelligent hiring and Intelligent in-store promotion needs to be implemented. It would be nice to assume all are capable of any position, however, the reality of life is far from that. Micro Managing for instant gratification at checkout or order pickup needs to be done less and more intelligently. Feeling threatened for making the right choice in the attempt to deliver upon The Orange Promise, should not be a feeling a supervisor should be feeling. A supervisor should not feel like a child asking for permission to have a cookie when it comes to making choices necessary to deliver upon The Orange Promise. It seems too often, those in management at all levels, are more concerned about achieving numbers for metrics to appease those above them, while the delivery of The Orange Promise suffers as a result. I'm not a gymnast or circus performer, I really don't feel we should have to walk the tightrope everyday or have to a score a 10 to win. We don't have just one judge, we have 100's, even 1000's of them, and they do not all use the same set of guidelines.


  6. Helpful (1)

    "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Seattle, WA
    Former Employee - Assistant Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Always changing in a very fast paced environment.

    Cons

    Always changing things faster than you can keep up with.

    Advice to Management

    Good Luck


  7. Helpful (1)

    "Kitchen Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Designer in Seattle, WA
    Current Employee - Kitchen Designer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Co workers, ability to move up.

    Cons

    The negativity. The raises once a year, 30 cents is a joke.

  8. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Seattle, WA
    Former Employee - Front End Cashier in Seattle, WA

    I worked at The Home Depot full-time (More than a year)

    Pros

    Good work environment. friendly coworkers

    Cons

    unpredictable daily shifts.Could have you working up to ten days in a row and only had to give you six hours between shifts.

    Advice to Management

    let people have a set shift


  9. "Strongmind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Seattle, WA
    Current Employee - ASM- Assistant Store Manager in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Strong , stable company , fast pace ,& always something new to learn and do.
    Don't need a degree to advance to the top.

    Cons

    Long hours/ work weekends , evenings, no balance with work/personal life

    Advice to Management

    If you're associates know that you care about them , they will follow around the world and give you their best always trying to please you.


  10. "Good Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Execution Associate in Seattle, WA
    Current Employee - Merchandising Execution Associate in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time

    Pros

    The Home Depot is a great company to start your career. It is very easy to get your foot in the door, and there are many paths to advance your career or gain experience. Pay is low, but company benefits are great.

    Cons

    Management can be under-trained and lazy. There is lots of favoritism. Pay is awful, and most positions do other have set schedules.

    Advice to Management

    Recognize and reward high potential associates.


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