The Home Depot Senior Associate Reviews | Glassdoor

Find jobs for Senior Associate

The Home Depot Senior Associate Reviews

4 reviews

Filter

Filter

Senior Associate

4.9
StarStarStarStarStar
Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
1 Rating

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "zero work/life balance as a salaried manager" (in 524 reviews)

  • "It is very hard to get full time" (in 919 reviews)

More Pros and Cons

  1. Helpful (1)

    "resolution expeditor services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Care Associate in Atlanta, GA
    Current Employee - Senior Customer Care Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot (More than 8 years)

    Pros

    Great opportunity to get to make a difference and lean the Home Depot Installation services as well as getting exposure to the field service management for store associates looking to get a different understanding of the customer experience in an area that we can make a difference in advocating for a resolution that restores customer loyalty.

    Cons

    You will be in a call center and will have strict matrix of adherences. Challenges and opportunities are always available to help improve your craft.

    Advice to Management

    Help understand that we are all not here just to promote ourselves we are here for the most part to be the best that we can be and to help others, that is the key accelerant to an agents success.


  2. "Senior Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Atlanta, GA
    Former Employee - Senior Associate in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company to work for.

    Cons

    High turnover - there were a lot of layoffs during my time there. But there are people who survived and are still there.

    Advice to Management

    Hard to get promoted.

  3. "It was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Salt Lake City, UT
    Current Employee - Senior Associate in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    You'r exposed to new things every day

    Cons

    It's a very demanding job

    Advice to Management

    Have more contact with the rest of the organization


  4. "Senior Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sale Associate in College Point, NY
    Current Employee - Senior Sale Associate in College Point, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    Friendly work environment
    fast pace
    OK incentives
    opportunity to grow

    Cons

    PAY PAY PAY PAY PAY !!!!!!!!!!
    Favoritism
    Its not what you know but who you know

    Advice to Management

    Be more involved with new associated
    help mold those who are eager to learn
    Promote for qualifications not how much you like someone