The Home Depot Reviews in Smyrna, GA | Glassdoor

The Home Depot Smyrna Reviews

Updated October 1, 2018
24 reviews

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Smyrna, GA

3.9
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The Home Depot President & CEO Craig Menear
Craig Menear
14 Ratings

24 Employee Reviews

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Pros
Cons
  • "zero work/life balance as a salaried manager" (in 524 reviews)

  • "It is very hard to get full time" (in 919 reviews)

More Pros and Cons

  1. "Great Career Launching Pad or Landing Pad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Smyrna, GA
    Former Employee - Anonymous Employee in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Awesome company, great culture, cares about employees, great benefits, company stock is awesome.

    Cons

    Middle Management on certain teams and departments.

    Advice to Management

    Stop hiring people that are great at talking and hire more managers better at doing.


  2. Helpful (4)

    "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Smyrna, GA
    Former Employee - Senior Analyst in Smyrna, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Often have give aways and raffles at SSC. Cafeteria was good.

    Cons

    Non competitive pay. Stock instead of pay increases that vests over 3 years. Job movement.

    Advice to Management

    High turn over on certain teams should be looked at. When teams of 20-30 people turn over 40-50% in a year that could mean there is an issue.

  3. Helpful (1)

    "Incredible Company and People - Hard Work/Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Planning and Replenishment in Smyrna, GA
    Former Employee - Inventory Planning and Replenishment in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Dive straight into a multi million/billion dollar business right out of school. Incredible experiences when looking back that can really make you shine to your next employer. There are not many businesses this large handling this many dollars/customers. If this is your ticket into Home Depot take it, tough it out for a year, and find a role that you enjoy. Home Depot is huge organization with endless career opportunities.

    Taught me invaluable lessons on retail, customer service, and how company culture can make or break an organization.

    The main campus is very nice with a full service cafe, gym, laundry service, CVS, basketball and boccie ball courts, and credit union.

    Smyrna is a growing area with a new professional baseball stadium (Braves) 10 minutes from headquarters.

    Supportive culture that is willing to help and wants to see you grow and succeed.

    A family feel. I am still friends with former co-workers, and even supplier partners that I worked with while at The Home Depot. If you leave for the right reasons (lifestyle change/unavoidable circumstances etc) they are supportive and will even tell you they would love to have you back one day. If you go to a competitor though they will most likely blacklist you from returning, and walk you out of the building immediately.

    Consistent happy hours and Home Depot paid for quarterly events (Braves games, Main Event, Six Flags etc) as well as opportunities to do charitable work in the community.

    Entrepreneurial feel. If you have a business idea within your category you can build a case and present it to your category leader. They are open to ideas to grow the business, and will sometimes give you the green light to test new strategies.

    After 6 months experience and manager approval you will be allowed to work remotely 1 day per week.

    Cons

    Can be very demanding and long hours. 100+ emails per day that you are expected to respond to by end of day on top of reporting and managing a multi million/billion dollar business. Be careful to do your research and ask specific questions about your product category while thinking about the nature of the business. If you work in a high sales of an emergency category (HVAC, dry vacs, etc) you may be required to carry a cellphone on weekends and work longer hours, but will be promoted faster if you do a good job. You are the primary point of contact for inventory related issues in a global market. Other co-workers on my team and I consistently worked 50-60 hours weeks, but others in our department on different teams worked 40 hour weeks as their category was less complex and had lower annual sales/less pressure.

    Almost all of the tools used to do your job are built and developed in-house therefore you will not gain much, if any, transferable systems experience outside of Microsoft Office, and potentially base level Tableau and SharePoint based on your team.

    Your job can be made much easier or harder based on the quality and engagement level of your manager. They are your buffer between high level executives that you work with and yourself. Having alignment and support from your manager can very heavily impact the role until you are comfortable running your product category.

    High level executive behind the curtain moves that are premeditated accompanied with political BS that you have to play to be well liked by your management. To be expected in almost any large organization though.

    Not a lot of recognition for doing things right, and a lot of pressure for mistakes. As an inventory analyst we are constantly reminded of things that are wrong, and seldom commended for executing a business plan. It is expected.

    Minimal to no travel.

    Advice to Management

    Build a better training program for new hires. Throw you to the wolves a bit and see if you can sink or swim, but people are there to help you and open to any questions.

    Assign a specialist to departments to handle one off field requests and allow salaried analysts to be analyst not customer service representatives for the stores. There is a part of the culture that is tied to helping out the store associates which is fine and the right thing, but at a certain point it is damaging to the business when salaried employees that are supposed to be making high level decisions with large dollar impacts are forced to focus their time and efforts on one off requests with low dollar impact to the overall business. Do not get me wrong there is something special about working out a customer request for a positive result, but there are often way too many not to have a specialist assigned to each sub-department helping. Supply Chain Support Desk is ok, but they need to be assigned to departments so they can master and become category experts. This will ultimately better serve Home Depot's customers.

    The Home Depot Response

    Jun 14, 2018 – Client Partner

    Thank you for taking the time to share a review. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success... More


  4. Helpful (1)

    "Sr Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Analyst in Smyrna, GA
    Current Employee - Senior Marketing Analyst in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Admin staff has really good communication. They try to make sure you have everything you need to do your job well

    Cons

    Hard to get higher management to change their minds on something. Can be intimidating when you first start, but your team will be helpful.


  5. "Merchandising Execution Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MET Associate in Smyrna, GA
    Current Employee - MET Associate in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Enjoy the hands on work to keep busy and the day moving. Love that it is Monday through Friday (no weekends!). Great opportunity for advancement, if you want it. Great benefits.

    Cons

    Wish it paid more.


  6. "The Worst Client Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Smyrna, GA
    Current Contractor - Contractor in Smyrna, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot as a contractor (Less than a year)

    Pros

    Work is good but repetative.

    Cons

    Different work rules for employees and contractors. Feels more like a dictator environment rather than a friendly workplace. Provide laptops to contractors but they cannot work remote under any circumstances, then why give the laptop. Not family friendly or flexible work hours like all other big companies. The discrimination is going to create a big hurdle for this company.


  7. "Summer Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Smyrna, GA
    Former Intern - Intern in Smyrna, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot as an intern (Less than a year)

    Pros

    Good atmosphere, friendly coworkers, lots of perks

    Cons

    Homogeneous upper management, "drink the kool-aid" culture, doesn't leverage modern technology enough

    Advice to Management

    If you want to attract (and keep) top talent, your budget should reflect that. Don't lose out on great candidates simply because a team was not originally planned to have "+1" members or you can't make a competitive offer.

  8. Helpful (6)

    "Good pay, good values, IT leadership falls short"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Lead in Smyrna, GA
    Former Employee - User Experience Lead in Smyrna, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Good pay, good benefits, good overall company values, lots of smart people to work alongside, great amenities, cafeteria on campus, opportunity to learn, emphasis on caring and taking care of retail stores

    Cons

    Cutthroat IT leadership, employees are treated like bodies, political/dishonest leadership, high school "click" mentality, lack of flexibility on working remote, contractors treated like 2nd class citizens (I was full time, but I noticed bad contractor treatment), lack of transparency from leadership, old school product development practices, no place for original creativity, lack of path forward in career, outside folks hired for management positions, no promotions internally

    Advice to Management

    Take more time to communicate honestly to your employees, stop acting like being in leadership makes you royalty, stop treating employees with a "resource/numbers" mentality, stop playing the political chess games, work together with other leaders... you should all be on the same team, promote your employees who are giving it their all, be more flexible on working hours


  9. "Department Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Smyrna, GA
    Former Employee - Department Supervisor in Smyrna, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Freedom to run the department how you see fit.
    Decent pay/ Yearly performance based raises

    Cons

    Very heavy workload for management positions

    Advice to Management

    None


  10. Helpful (6)

    "Cut throat environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director IT in Smyrna, GA
    Current Employee - Director IT in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Generally offer great pay and total compensation package
    There is plenty of interesting work as the company continues to evolve
    There are a lot of good people here
    They are in the process of changing their approach to how things get done.
    Starbucks on site in the SSC

    Cons

    The health benefits package sucks
    It is a very cutthroat and competitive environment
    Some management does not live by the company's core values.
    The company survives on PowerPoint

    Advice to Management

    Make sure that all levels of management in the SSC adhere to the core values.

    The IT department has some serious issues in the VP ranks as do some other areas. Many VP level people are hostile in their interactions with others


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