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The Home Depot Specialist Reviews

Updated June 13, 2018
637 reviews

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Specialist

3.6
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Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
181 Ratings

Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 209 reviews)

  • "Benefits for part-time employees" (in 772 reviews)

Cons
  • "Work life balance can be hard to find" (in 484 reviews)

  • "Hard to get into a full time job" (in 879 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flooring Specialist Sales Associate in Anaheim, CA
    Former Employee - Flooring Specialist Sales Associate in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is fair and there's a lot of opportunity for associates to move up. You can specialize in an area and really help customers.

    Cons

    The pay is not that great and they expect a lot out of you during the day or nights that you were scheduled


  2. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Los Angeles, CA
    Current Employee - Sales Specialist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Employee focus is good , many benefits including tuition reimbursement , health insurance, healthy living bonus, profit sharing, merit raises, and trained management. Very integrated and inclusive work force and generally well rounded and safe and happy environment. But, it can be fast paced and it is retail customer facing large box retailer.

    Cons

    Very large place, I walk sometimes 6 miles or more during a shift. There are some heavy items to lift on occasion as this is a home improvement warehouse , but they are keen on safety and team work and it is retail , they expect sales skills for which there is no commissions paid. It is just hourly with a shared store bonus every quarter. Unfortunately as in any very large company, sometimes decisions are made far away affecting the physical plant without an understanding of how negatively the outcomes of those decisions will impact the sales floor. And o course, they don;t just make a decision for 1 store but for many, then when they roll out the change all of a sudden the impact becomes apparent, but wow, now they have a warehouse full of "setup" that is going to have a significantly more negative effect than the positive result they anticipated.....

    Advice to Management

    build a template or model first, or even assemble a prototype and test the change in one or two place before moving on the reset.

  3. "A lot of time to yourself to learn, until a customer comes along"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Window and Door Specialist in Lakewood, CO
    Former Employee - Window and Door Specialist in Lakewood, CO
    Recommends
    Positive Outlook

    I worked at The Home Depot full-time (Less than a year)

    Pros

    Not a lot of physical work. Lot of time to get familiar with your job and to learn it.

    Cons

    A customer may come along and will (1) want to design a window, maybe a particularly difficult one such as a "garden window" and want it install as well. Until you're very familiar with all this you'll sweat it some.

    Advice to Management

    It is very important that people learn the store system. Before leaving I was flowcharting it in order to make it easier for people to learn it.


  4. Helpful (1)

    "Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Santa Maria, CA
    Current Employee - Sales Specialist in Santa Maria, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    Extensive training materials available in all departments, room for advancement, good comradery amongst associates, in house perks.

    Cons

    Pay scale not even close to the responsibilities and expectations set for sales specialists.

    Advice to Management

    Award deserving associates with a "real" pay raise.


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Specialist in Miramar, FL
    Former Employee - Appliance Sales Specialist in Miramar, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Great Benefits, flexible scheduling and great co workers.

    Cons

    Only good if they like you, don't take your personal life into consideration because it violates "company policies". And the management is terrible


  6. "Business operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Specialist in Oak Park, MI
    Current Employee - Resolution Specialist in Oak Park, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Learning sales, Community friendly, Heath insurance

    Cons

    Not a career building job.

    Advice to Management

    Communicate with each other.


  7. "Not the best but you can get at least get 40 hours here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Key West, FL
    Current Employee - Appliance Sales Specialist in Key West, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Not confined to a desk all day,

    Cons

    Poor management, Supervisors dump workload on more experienced associates and refuse to act on problems, dealing with irate entitled customers, poor scheduling (1100-2000 shifts are terrible), little overtime offered for those who would take it.

    Advice to Management

    If an associate escalates an issue act on it instead of rebounding it back to us. We can only do so much (in terms of specialty, like appliances) before a manager has to intervene for assistance.

  8. "Manageable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in New York, NY
    Current Employee - Customer Service Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Benefits, Hours, Associates , Learning New Things.

    Cons

    Adapting, Traveling, Management at times

    Advice to Management

    Some Managers Need To Learn To Not Show Their Favoritism Publicly


  9. "Negotiate Salary often"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Sacramento, CA
    Current Employee - Appliance Sales Specialist in Sacramento, CA
    Recommends

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Team effort, Team spirit, Team morale. Solid ethics through and through. Helpful co-workers. Hours can be added if employee show's a good work ethic. No day is the same.

    Cons

    Pay. Trying to negotiate a 20 cent increase in pay for both PT, and full time, employees is a nightmare. Customer's expectations for expertise and service range greatly, and can be a bit over the top. hard to survive on PT income. This company has a Homer Fund- but it's given out subjectively. Benefit package can be better. Pay for a specialist should start at minimum $12.50 per hour.

    Advice to Management

    Favoritism can damage you in the long run. Pay your crew far more than the minimum wage and continue showing your appreciation for those who work with you.


  10. "Appliance Sale Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Sales Specialist in Menomonee Falls, WI
    Current Employee - Appliance Sales Specialist in Menomonee Falls, WI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Family emviroment. Will go the extra mile for employees. Does little things that can make a big difference. Fair benefits,

    Cons

    Family environment. Will not let people go despite very poor performance. Life work balance is rough but, it is retail. Butt kissing is rampant, favoritism is rampant. Its a moral killer. Not all HD stores are treated the same by corporate. Having a career due to restructuring is now nonexistent. Alao, need to be more on the leading edge of technology for retail.. You're running on 5+ year old junk...

    Advice to Management

    Time to fire the employees that are lazy and do little to nothing. Recent pay increase was nice but now you're at the same level as the competition. If you want to be the beat you must hire and keep the best by paying them more. Also, you have eliminated careers for full times due to recent restructuring. Not good... Remember. The store generate your revenue. Give them the best tools to do their jobs.