The Home Depot Store Associate Reviews | Glassdoor

The Home Depot Store Associate Reviews

Updated April 10, 2019
26 reviews

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Store Associate

3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
8 Ratings

Employee Reviews

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Pros
Cons
  • "Must create your own work/life balance" (in 532 reviews)

  • "It is very hard to get full time" (in 932 reviews)

More Pros and Cons

  1. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Huntington Beach, CA
    Current Employee - Store Associate in Huntington Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Flexible hours ( they accommodate to any other time consuming thing you have going on), great co workers, helpful management, easy tasks, easy ways to move up, great benefits and perks

    Cons

    Long periods of time standing, you start off with a little bit of hours, you have to get leads for the store

    Advice to Management

    Keep up the great work in helping new associates


  2. "It's alright but doesn't pay much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate
    Current Employee - Store Associate
    Positive Outlook

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    It has a decent safety culture

    Cons

    Slow upward mobility and limited wages

  3. Helpful (1)

    "Can be an okay place to work depending on the store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Rockford, IL
    Former Employee - Store Associate in Rockford, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Home Depot part-time

    Pros

    They pay you and you can learn about home improvement

    Cons

    Management and other workers can be real peckers.

    Advice to Management

    Get over yourself, you work at Home Depot.


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Woodstock, GA
    Former Employee - Store Associate in Woodstock, GA
    Recommends
    Positive Outlook

    I worked at The Home Depot full-time (More than a year)

    Pros

    Work life balance. In store training. Opportunities to advance within the company.

    Cons

    Occasionally you would deal with rude customers. Sometimes management was too busy to address issues.


  5. "Fantastic place to work and shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Store Associate in Sunrise, FL
    Current Freelancer - Store Associate in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot (Less than a year)

    Pros

    Very friendly staff , customer service is fantastic, there is always someone to help you out

    Cons

    To be quite honest, am not sure right now


  6. "A decent fist job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Florence, KY
    Former Employee - Store Associate in Florence, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Free food is often supplied in the break room. Shifts are made easier by breaks and lunches.

    Cons

    In the summer it can be very hectic. Also not enough fork lift drivers. It is a warehouse setting so it can be dirty.

    Advice to Management

    Train more lift drivers so the store can function nicer.


  7. Helpful (3)

    "Worst job and management ever...run away!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Bakersfield, CA
    Former Employee - Store Associate in Bakersfield, CA
    Doesn't Recommend

    Pros

    It's a job. That's it.

    Cons

    If you look up all the worst possible traits of management, this place is the winner. Rude, disrespectful, promotes cliques and favoritism, racist against whites, complete and total lack of communication regarding schedules, expectations, just about everything. If you are white you get treated like crap, since you are excluded from the diverse cliques. Management consists of yelling at associates to figure out how to do the impossible. Zero motivation, useless training, can't effectively help customers at all. If I could give a zero I would. Couldn't wait to get away, extremely unprofessional.

    Advice to Management

    Get some effective management skills training. Seriously. It's not fricking East LA where gang rules apply.

  8. "Welcome to The Depot(Store 1974 Cicero and Amiritage)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Chicago, IL
    Current Employee - Store Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Flexible, Customer oriented business that provides hard skill and soft skill training. Great culture nice benefits.

    Cons

    Poor Transparency ( Store1974)
    look for faults vs rewarding hard workers
    Favoritism

    Advice to Management

    be more transparent. come out of the office and speak to your workers. not only the people who grin and brown nose but the actual workers.


  9. "Customer associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Lowell, MA
    Former Employee - Store Associate in Lowell, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than a year)

    Pros

    Nice coworkers helpful, polite, always willing to assist. Management distributed work fairly among employees including overtime. No problem getting time off with prior notice. Health benefits available for part time employees.

    Cons

    Wages are low. Not enough associates to cover the store, so employees on duty get overworked. Safety issues are a concern because with associates available it was to find a safety lookout when using ladders or motorized equipment to fetch large and heavy items for customers. Very old operating system and old personal computers crashed when associates were placing orders for customers.

    Advice to Management

    Better pay for associates would help keep good qualified employees around. Invest in new/modern software new computers to help associates work more efficiently.


  10. "great place to work and grow slowly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate
    Current Employee - Store Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    I have worked a couple of different stores in my district and the culture could not have been different. My current store is awesome and the people I work with are fun and make the fact that there is little work life balance in retail much more tolerable. It does take a long time to go through the promotion process. Home Depot does a great job of coaching, training, and promoting from within at the store level however it takes a while. If you start young, this a great place to stay for a career.

    Cons

    Slow growth and no "fast track" style opportunities for those that have the skills. Have to wait your turn. It is retail and the money and work life balance is less than ideal however success sharing can help to ease some of that.

    Advice to Management

    More localized training a coaching of store management to help to improve employee relations throughout the country.