The Home Depot Reviews in Tampa, FL | Glassdoor

The Home Depot Tampa Reviews

Updated August 22, 2018
65 reviews

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Tampa, FL

3.5
StarStarStarStarStar
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The Home Depot President & CEO Craig Menear
Craig Menear
15 Ratings

65 Employee Reviews

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Pros
Cons
  • "Work life balance can be hard to find" (in 509 reviews)

  • "Hard to get into a full time job" (in 906 reviews)

More Pros and Cons

  1. "Work hard."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Tampa, FL
    Current Employee - Department Supervisor in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    If you are a hard worker and a logical thinker, the sky is the limit. Once management notices a potential leader, they will take you under their wing and help you grow. Advancement can happen quickly and they promote from within the company.

    Cons

    I personally have none but if you do not want to work retail hours, The Home Depot is not for you.

    Advice to Management

    The new labor model is working well. Thank you for the change, it is helping with customer service and will help the business grow.


  2. Helpful (1)

    "A good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring and Decor Sales Specialist in Tampa, FL
    Current Employee - Flooring and Decor Sales Specialist in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Home Depot culture creates a family out of its employees. There's a sense of connectedness with The Warehouse (THD's employee social network), where employees from stores all over the country can ask and answer questions. The work is typically fast-paced and, depending on the attitude of employees, can even be fun. When I transferred to a different store, many of my coworkers still kept in contact with me. Benefits are pretty good.

    Cons

    Managers sometimes transfer between stores and some of them make me wonder how they got promoted. There's an attitude that if someone asks for something outside your department, you immediately call someone in that department and run away from the customer. In my case, someone says "floor", "window", or "blinds" and I get called to help the customer. Sometimes I get called for something as simple as "where are the blinds?" And then I walk them over to the huge sign that says blinds on it because that's too much effort for someone outside of my department. For the most part, this isn't a career. It's a job that you have while you look for something else.

    Advice to Management

    You should know the basics of everything your workers do. It's inexcusable not to know how to process a refund or look up an order. If you don't know something, be willing to learn instead of treating the situation as if it's beneath you.

    The Home Depot Response

    Aug 22, 2018 – Client Partner

    We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our... More

  3. "Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Tampa, FL
    Former Employee - General Manager in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    You are well compensated for work

    Cons

    Hard to have work life balance


  4. "Okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Tampa, FL
    Former Employee - Retail Sales Associate in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Growth, Experience and lots of other things.

    Cons

    Bad management/ co-workers Must be expierecned

    Advice to Management

    Dont be such ignorant people about hours


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at The Home Depot part-time (More than a year)

    Pros

    Company profit sharing (bonus) twice a year depending on your salary

    Cons

    Takes a lot to become full time


  6. "Be careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Everything in Tampa, FL
    Former Employee - Everything in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Great Training and ok employee benefits

    Cons

    Poor communication between management and staff

    Advice to Management

    Listen to your employees and communicate


  7. "Position was pretty easy once you got used to everything.. Helps a lot if you have a good surrounding team.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL

    I worked at The Home Depot part-time (More than a year)

    Pros

    Flexible schedule
    Lively Environment
    Multiple areas to move up in

    Cons

    Home Depot account sales
    Pay

  8. "HDI sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Tampa, FL
    Current Employee - Sales Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    People are nice, 4 weeks of paid training

    Cons

    Leads are not so good, you use your own car and have to have 100/300 insurance. No gas reimbursement, you will work 60 to 70 hours a week without pay, commission-only and it takes forever to get paid. Management expect you to work in the store for free in between sales calls. Management constantly changes your appointments out of your area and sometimes you drive hour and a half to an appointment. Kitchens and baths are very expensive for the customer and most likely no sale. Appointments are set between 9 a.m. and 7 p.m. and you may not get home until midnight


  9. Helpful (1)

    "Not worth the paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tampa, FL
    Former Employee - Cashier in Tampa, FL

    I worked at The Home Depot part-time (More than a year)

    Pros

    I had wonderful coworkers. Working retail can be tough and they really made all the difference. I worked at two different stores, and one was far better than the other all due to management in my opinion. At the Largo, FL store, we always had our monthly "parties" that were themed and had free food and beverages to snack on throughout the day. I am always a lover of free food. Management was usually pretty great as well. They were helpful, kind, and genuinely cared about their team.

    Cons

    Depends on the store, but scheduling was a real issue at one of the two I worked at (Carrollwood, FL). They frequently scheduled people closing and opening shifts back to back even though that was technically "not allowed." Management rarely answered their phones or actually did anything useful to help with customer issues unless you called them five hundred times. Some managers were very rude and unappreciative of how hard their team worked as well. It became very frustrating.

    Advice to Management

    Show appreciation for your team! Regardless of seniority or job title, every employee should be treated with respect. Show them that you actually care about their well-being and speak to them like people, not lowly servant workers. Also, you might want to actually understand how to perform each job function in the store or at least to the best of your ability. I had one manager who did not even know how to work the register and I had to help her. . . Managers should at LEAST be knowledgeable and competent on using a cash register.


  10. Helpful (1)

    "Dept. supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Tampa, FL
    Current Employee - Department Supervisor in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 5 years)

    Pros

    opportunities for advancement are great!

    Cons

    Up and down of schedule


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