The Home Depot Reviews in Toronto, ON | Glassdoor

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The Home Depot Toronto Reviews

Updated February 11, 2018
111 reviews

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Toronto, ON, Canada Area (Canada)

3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
30 Ratings

111 Employee Reviews

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Pros
  • The benefits are great also learn a lot (in 201 reviews)

  • Part time employees schedules will be worked with (in 736 reviews)

Cons
  • Work Life balance is usually unbalanced (in 469 reviews)

  • Hard to get into a full time job (in 853 reviews)

More Pros and Cons

  1. "Transportation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vaughan, ON (Canada)
    Current Employee - Anonymous Employee in Vaughan, ON (Canada)

    I have been working at The Home Depot full-time

    Pros

    work life balance, diversity , company culture, career growth opportunities

    Cons

    not convenient for public transport


  2. "Project Support Coordinator (call center agent)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Support Coordinator in Scarborough, ON (Canada)
    Current Employee - Project Support Coordinator in Scarborough, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Great coverage benefits if full time. Dental, doctors, etc..

    Cons

    Minimum Wage
    High Stress
    Screaming customers
    Constant Confusion on how to do something
    Wage doesn't match industry stand
    Training was a joke
    9 hour shifts (8-5 / 9:30-6:30 / 12-9 / 2-11 / 11-8)

    Advice to Management

    Train us. Don't hire us and then put us on a call and say "you'll learn."

  3. Helpful (1)

    "Lumber Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lumber Sales Associate in Mississauga, ON (Canada)
    Former Employee - Lumber Sales Associate in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Good benefits from the company

    Cons

    Not enough people working on the floor
    Not enough pay for what you do
    Customers treat you like a sub human
    Saw dust all up in ur lungs like you're going to get lung diseases
    Managers always siding with customers against you making you seem like an idiot

    Advice to Management

    Treat your employees with some dignity and respect


  4. "Good place to work as a Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Mississauga, ON (Canada)
    Current Employee - Cashier in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than 5 years)

    Pros

    -You can get your tuition reimbursed after 1 year of employment
    -You can receive health benefits after 6 months of employment
    -Very good working environment
    -Access to getting time off (without pay)

    Cons

    -You don't receive any employee discounts at stores
    -Management is always changing, which can be both good and bad
    -Hours fluctuate by season. I.e. crazy hours when the weather is nice vs. almost no hours in the winter

    Advice to Management

    -Stick up for your employees when they are being mistreated by customers.
    -Have more associates in the departments
    -Associates deserve to get employee discounts
    -All managers should follow the same rules, makes it less confusing for associates


  5. "Flooring Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring Associate in Oakville, ON (Canada)
    Current Employee - Flooring Associate in Oakville, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    great team environment, managers are empowering

    Cons

    compensation for work, recognition in form of promotion

    Advice to Management

    know your associates and develop them accordingly


  6. "Simple Things Could Make it a lot Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lumber Sales Associate in Pickering, ON (Canada)
    Current Employee - Lumber Sales Associate in Pickering, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Generally, co-workers are great and there is always a friendly environment. Usually quite relaxed relaxed as well. The benefits for part-time employees are quite good. A few times a month lunch will be provided or snacks in the break room. Quite a few full-time employees really know their stuff and run the department better then the supervisors. Nice place to work if your going to be part-time and a student too.

    Cons

    Communication from the managers and department supervisors is quite poor to the sales associates. Many like to disappear for hours and you have no idea where they are and often can't get a hold of them. They return everything, lots off stuff that's broken, used, and missing pieces. Many items just go straight into the garbage or written off. Home depot seriously needs to review their returning policy. Pay is poor, especially for lumber associates considering the amount of physical work. Unless your starting full-time, it will take along time to move up positions.

    Advice to Management

    Communicate with the front-line associates. Be available when your being asked for help. Don't return absolutely every item, be more thorough.


  7. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Richmond Hill, ON (Canada)
    Current Employee - Customer Service Associate in Richmond Hill, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Many different departments
    great co-workers
    benefits for part time employees
    flexible hours

    Cons

    People call in sick, no coverage and always alone
    hours fluctuate weekly

  8. "stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Scarborough, ON (Canada)
    Former Employee - Project Coordinator in Scarborough, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    good co workers who help you more then the leaders and managers

    Cons

    managers bully the agents and do not take owner ship

    Advice to Management

    stop stressing the good employers


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New Grad in Markham, ON (Canada)
    Current Employee - New Grad in Markham, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than 3 years)

    Pros

    flexible, friendly environment, customer friendly, great relationships

    Cons

    low pay, hard to move up,

    Advice to Management

    keep up the great work

    The Home Depot Response

    Oct 13, 2017 – Client Partner

    Thank you for taking the time to share your review. Did you know we offer a variety of training courses, leadership programs, mentoring programs and promotion opportunities to associates at all... More


  10. "order picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Toronto, ON (Canada)
    Current Employee - Order Picker in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    to make company to grow

    Cons

    to ensure good corporate with costomer

    Advice to Management

    to make employee corporate and follow employee regulation


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